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Dublin: 7 °C Monday 22 January, 2018

#Complaints

# complaints - Monday 8 January, 2018

Coast Guard suspends use of Beaumont Hospital landing site after resident complaints

Crews are being told to use Dublin Airport for transfers to Beaumont Hospital, adding up to 20 minutes onto the journey for the patient.

# complaints - Sunday 7 January, 2018

Driver refunded after claiming clampers waited for grace period to expire in 'ambush type exercise'

Questions around the ten minute grace period not being fairly given made up a number of the complaints about clamping last year.

# complaints - Tuesday 2 January, 2018

Over 23,000 formal complaints were made to the HSE in 2016

Community Healthcare Organisations (CHOs) were the subject of 3,984 complaints.

# complaints - Thursday 28 December, 2017

'It's a TRACKING app, where did those four minutes go?': Complaints made about Dublin Bus

Some people took issue with proposed changes to public transport in the capital, while others complained about alleged dangerous driving.

# complaints - Tuesday 26 December, 2017

'Dramatic' warnings, contradictory forecasts and irritating ads: Complaints sent to Met Éireann

Some people took offence to the language forecasters use and even their voices.

# complaints - Sunday 24 December, 2017

From being overcharged to the car 'smelling like a zoo': Why people complain about taxis

The National Transport Authority receives around 1,000 complaints about taxis every year.

# complaints - Friday 22 December, 2017

'The minister is talking about the Man United game instead of the rail strike'

Industrial action by Irish Rail workers affected many commuters in November.

# complaints - Thursday 21 December, 2017

'When are you going to bring in the army to drive the buses?': Complaints made during Bus Éireann strike

Commuters were affected by three weeks of industrial action earlier this year.

# complaints - Monday 11 December, 2017

Multiple allegations of sexual and physical abuse against disability care staff

The concerns are all raised in documents released by Hiqa (the Health and Quality Authority) to TheJournal.ie under the Freedom of Information Act.

# complaints - Wednesday 29 November, 2017

# complaints - Thursday 2 November, 2017

First 'fitness to teach' hearing due to take place next week

About 25 complaints are currently being considered by the Teaching Council.

# complaints - Monday 30 October, 2017

Guns, drunken melees, and pest infestations - living in emergency accommodation in Dublin is no joke

Three months’ worth of complaints to the Dublin Regional Homeless Executive suggest conditions in the capital’s emergency accommodation are fraught.

# complaints - Saturday 21 October, 2017

Ombudsman rejects complaint that Defence Forces member was subjected to 'bullying, intimidation and harassment'

The case is included in the Defence Forces Ombudsman annual report for 2016.

# complaints - Friday 20 October, 2017

'Unless the government allocate funds... there is no easy solution': Irish Rail responds to overcrowding complaint

A customer care representative said that more funding was needed to reduce overcrowding.

# complaints - Wednesday 18 October, 2017

Dublin Airport second runway dispute: State argues there is no 'right to an environment' in Constitution

Friends of the Irish Environment claim the proposed runway will lead to increases in Ireland’s greenhouse gas emissions.

# complaints - Tuesday 10 October, 2017

The Charleton Tribunal has finished its hearings about Garda Keith Harrison

The complaint against Garda Keith Harrison was made under section 102 of the Garda Siochana Act, relating to gardaí causing serious harm or death.

# complaints - Saturday 7 October, 2017

Complaints over high-pitched mosquito alarm on O'Connell Street

DCC has received complaints around the noise which comes from an office building.

# complaints - Sunday 24 September, 2017

Behaviour of staff top reason for complaints about maternity services at Portlaoise

Half of the complaints were about staff behaviour and three were about the care received.

# complaints - Monday 4 September, 2017

RTÉ receives 203 complaints over controversial Late Late Show map

RTE’s Late Late Show used a map of Ireland without Northern Ireland on Friday.

# complaints - Tuesday 29 August, 2017

Dented luggage and cancelled flights: Irish airlines are getting the most complaints from European consumers

More than any other industry, a European body recieved the most complaints about Irish airlines.

# complaints - Tuesday 15 August, 2017

Taxi driver fined after passenger forced to keep window open because of 'extremely dirty' car

There’s been a 25% rise in complaints about taxis in the first six months of this year.

# complaints - Monday 14 August, 2017

'Hello, I'm in the Dáil': TDs to be banned from making calls in the chamber

TDs will still be allowed use social media while in the Dáil chamber.

# complaints - Monday 7 August, 2017

'Snot-nosed, hostile, passive aggressive': Complaints about staff at Dublin welfare offices

Details of complaints were released to TheJournal.ie under the Freedom of Information Act.

# complaints - Monday 31 July, 2017

EasyJet passenger allegedly punched by an airport worker in Nice

The flight the passenger was due to fly on was delayed for hours.

# complaints - Friday 28 July, 2017

There's been a surge in complaints about Irish 'influencers' plugging products Exclusive

Three times the amount of complaints have been received so far in 2017 compared to all of last year.

# complaints - Saturday 22 July, 2017

Poll: Do you put off going to the dentist longer than you should? Dental Plan This post contains a poll

Poll: Do you put off going to the dentist longer than you should?

A new report suggests that issues involving DIY dentistry in Ireland are on the rise.

Dentists charging more than listed, home kits not working and rudeness: Ireland's dentistry complaints

The dental complaints service was contacted 1,235 times last year, with 447 phone calls and 758 emails.

# complaints - Wednesday 19 July, 2017

‘Stop whingeing’: Michael O’Leary dismisses complaints over Ryanair allocated seating policy

O’Leary had a lively debate on RTE’s Liveline where he continued to deny that Ryanair’s policy has changed.

# complaints - Sunday 2 July, 2017

Ryanair denies splitting up families on flights, but customers are not happy

Passengers are being charged extra to sit together, but the airline has denied changing its policy.

# complaints - Saturday 1 July, 2017

Clamping complaints: The most common areas and offences for Dublin City Council

DCC received 63 complaint about clamping from May 2016 to May of this year.

# complaints - Thursday 8 June, 2017

3,500 complaints made to energy regulator - including one person who was wrongly charged €2,500

The regulator said it is important that customers know their rights.

# complaints - Tuesday 6 June, 2017

ISPCC withdraws 'Headbomz' campaign ad from cinemas following worries it could upset children

The charity said it had consulted with over 150 children while developing the campaign.

# complaints - Wednesday 31 May, 2017

Department of Social Protection pursued a woman for €20,000, but she was actually owed €700

The incident was included as a case study in the Office of the Ombudsman’s annual report for 2016.

# complaints - Wednesday 26 April, 2017

'Harmful and offensive': Complaint against Katie Hopkins' Today FM appearance rejected

Hopkins had been discussing hate speech on The Last Word.

# complaints - Wednesday 22 March, 2017

€1.5 million in unpaid wages handed back to workers who challenged employers

The Workplace Relations Commission had a busy year dealing with 15,000 complaints by employees.

# complaints - Thursday 9 March, 2017

85% jump in number of complaints received about HSE care of vulnerable adults

A cost-saving decision to move people with severe intellectual disabilities away from their long-term home was overturned.

# complaints - Wednesday 1 March, 2017

Taxi driver 'in need of a shower' prompted one of 998 complaints last year

New figures provided by the NTA show that the complaints by passengers about taxis climbed by 7.5% to 998 last year.

# complaints - Thursday 9 February, 2017

Report shows 'toxic' culture of bullying at National Museum of Ireland

A new report seen by RTÉ, highlights ‘bullying’ and ‘harassment’ at the National Museum.

# complaints - Monday 6 February, 2017

A live insect, human nail and cigarette butt just some of the things found in food last year

The Food Safety Authority of Ireland received over 3,200 complaints last year.

# complaints - Sunday 1 January, 2017

From alleged aggression to dog allergies: Why people complain about taxi drivers

“The driver, to my surprise, took offence … saying that he didn’t need to take such abuse and he is not bringing me home but kicking me out.”

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