TWO POWER outages were experienced in Dublin this morning.
In Ballsbridge, there was a trip on a 10kV cable this morning, and power was out from 6.05am to 7.15am, affecting 580 customers in the Ballsbridge area. Power supply has been fully restored to all customers now.
Power is out in the Dartry area and expected to return at 10.30am.
ESB Networks has just launched PowerCheck, a new app and website which provides real time information to customers regarding planned and unplanned power supply interruptions, including projected restoration times.
The free app can be downloaded on iPhone and Android smartphones or accessed directly online. The green pins on the map show planned outages and the blue pins show where there has been a fault.
PowerCheck provides up-to-the minute information, identical to that available over the phone from ESB Networks’ Customer Care Centre (1850 372 999).
Announcing the launch, Paul Mulvaney, Distribution and Customer Service Manager with ESB Networks said:
Interruptions to power supplies are rare, but when they do occur, customers want to find out quickly and easily when the power will be restored in their area.
He added that since 2001, the ESB have succeeded in reducing unplanned outages by 62 percent.
PowerCheck provides information on:
- Local Area: The nearest substation to the location of the outage
- Customers Affected: The number of customers without supply
- Started: The time when the loss of supply was first reported
- Interruption Type: Whether it is a Planned or a Fault interruption
- Restore: The Estimated Restoration Time
- Message: Further details that are available about the loss of supply