TheJournal.ie uses cookies. By continuing to browse this site you are agreeing to our use of cookies. Click here to find out more »
Dublin: 11 °C Saturday 18 May, 2013

HSE insists patients’ food meets ‘nutritional needs and requirements’

The HSE responds to newspaper reports that chips, frozen pizzas and doughnuts are being offered to hospital patients.

Frozen pizza is among the products being sought by the HSE to be given to patients.
Frozen pizza is among the products being sought by the HSE to be given to patients.
Image: Pizza photo via Shutterstock

THE HSE HAS insisted that all food provided to hospital patients meets the nutritional and health needs of the individual patient concerned.

The response follows a newspaper report which outlined that sick and elderly people were being offered foods such as chips, pizza and doughnuts in hospitals and nursing homes.

The report, which appeared in yesterday’s Irish Independent, was based on a tender issued by the HSE seeking suppliers for frozen foods on behalf of three HSE divisions, covering a total of nine counties in the west.

It sought suppliers for frozen foods including “frozen potato products”, including chips and waffles, “frozen meat products” that included burgers and pies, and “frozen savoury/snacks” including pizzas, spring rolls, pasties and omelettes.

The HSE said only food that was appropriate to individual patients was served.

“Each individual patient is assessed to ascertain their nutritional needs and requirements, often on a daily basis,” a spokeswoman told TheJournal.ie.

The specific dietary requirements of patients are planned in conjunction with the relevant professionals to ensure that all their nutritional meeds are net.

She added that a national advisory group – which included dieticians and catering managers as well as purchasing managers – had outlined the standards of the food products and contracts that should be entered into.

“Ensuring a high quality content and good nutritional value of the ingredients and food that we buy is central to the process and the group’s expert input is sought in advance of any new contracts being agreed,” she said.

The tender seeking suppliers for three divisions at once was the first time it had sought a regional contract for suppliers of frozen foods.

“The approach taken is a ‘catch all’ to test the market for value on a wide range of products,” the spokeswoman said, explaining that 90 per cent of HSE food was now purchased on a national basis to ensure better value.

She added that not all of the products which were part of the tender would ultimately be included in the final contracts, which are estimated to be worth about €800,000 – of which €36,000 would relate to processed foods.

She also said the products would not be delivered solely to patients, but also used to supply staff and public canteens.

Read: Head of HSE drug-buying programme: ‘It’s difficult to defend current prices’

Read next:

Comments (76 Comments)

  • When my 3 year old daughter was in hospital she was offered burnt chips & chicken nuggets so microwaved they were inedible. Not a vegetable in sight. Don’t think there’s anything healthy about that.

    Reply
    • Spent 2 nights in St Vincents in November, if I was 4ft 2 inches and a woman the food might have met my nutritional needs… But I’m not, I’m 6″1″ with a reasonably good diet. I never spent so much money on food in the hospital shop to fill the gaps….

      Reply
    • Believe it or not, but after surgery what a patient needs is high calorie food with protein that’s quickly digested: this is what sausage rolls and other junk food provide. Giving someone an apple or veg after surgery will fill them up without really providing the calories they need to repair their body. Healthy eating is important but when you are recovering from a major sickness calorie dense food is more important.

      Reply
    • High calorie food after surgery is fine if that’s what the patient needs, but hight calorie inedible food with no nutrients at all is not good for anyone.

      Reply
    • No no no no no!! There is no situation on this earth where someone needs to eat pizza, chips or sausage rolls, and definitely not a situation involving recovering from illness/surgery.

      If a person needs protein then they should be offered high quality protein like chicken breast, fish etc (NOT PROCESSED)

      It’s been shown that eating processed meat like sausages/ ham etc increases risk of bowel cancer. I can’t even fathom the utter gall of the hse to try to tell us that they take individual nutritional needs into consideration!!!

      Reply
    • And Chips and burger and jelly and ice cream are not suitable for diabetics , but my mum was served this , despite the DIABETIC sign above her bed

      Reply
  • Galway University Hospit. Breakfast: cornflakes, white toast,tea.
    Lunch: “smash”, cubed frozen veg.
    Dinner: lettuce, half boiled egg, hard bread, coleslaw, tea.
    My iron levels were dropping like a stone until I got family to bring me some fresh fruit and veg. Would it kill them to provide these in hospital? The predominant colour of food was white. With 2 nd baby I provided my own lunch & dinner. Only way to stay healthy in hospital.

    Reply
    • I was at St Finbarr’s with a friend today. In the waiting room, the noise was unbearable- that angry man Jeremy Kyle screaming from the TV and a deafening racket from the enormous soft drink dispensing machines.

      I said to the receptionist that it’s a bit strange to be selling fizzy drinks in a cancer cell treatment waiting room and she made some smart-ass comment about how rabbit food would be banned and people are entitled to a choice. No choice about the effing racket from the enormous fridges though!

      I pointed out to her that many people had been against banning smoking in hospitals as well………..how much nicer, more relaxing and dignified would it be for the waiting room to be a quiet unintrusive place with people being offered a glass of water with a slice of lemon in it when they come in.

      It’s not rocket science but this fat receptionists attitude shows how difficult it can be to change things.

      Reply
  • “The specific dietary requirements of patients are planned in conjunction with the relevant professionals to ensure that all their nutritional needs are met” – this made me laugh!

    I once spent 24 hrs in the chest pain assessment unit of a major Dublin hospital. Having completed my tests I was getting ready to leave when lunch arrived – a fry! I declined and was immediately asked what I would like for lunch the next day. I explained I was being discharged and was told it doesn’t matter, you need to order for the person who will be in that bed tomorrow!

    What a joke!

    Reply
    • I was in James’ hospital a while back. I was there from 5pm and at 3am the nurse finally gave me a bed in the corridor and told me I could have a sandwich. I am coeliac so I couldn’t eat it and that i would just wait until the morning. Her reply was that if I was hungry enough I would eat it. Considering the amount of taxes we all pay surely we can expect a higher quality of food for sick people?

      Reply
    • That’s crazy telling a coeliac “if your hungry enough you’d eat it” about bread. Absolutely crazy….that’s like telling a thirsty person to drink contaminated water.

      Reply
    • If it was a nurse that was very unprofessional of her. Are you sure it was a nurse and not an orderly?

      Reply
    • No it was definitely a nurse. It was the same person who put my I.V. Cannula in so she had to be a nurse. She did seem under pressure but yes she was very unprofessional.

      Reply
    • Laura 05/03/13 #

      My husband was admitted to James’s after an accident, so I had to give his details. He’s coeliac too, I mentioned itb& offered to bring in bread, etc. Was told “no, we can deal with that” & got the catering supervisor for me, who told me “no problems, that’s a low-salt diet…” Deep breath, explained gluten contamination to them…Next morning, my hubby got normal, sliced pan toast for breakfast…GAAAH!

      Reply
  • Jamie Oliver did a programme on the food in hospital in England a while back. Most of the hospitals were serving ready made food, simply defrosted and heated. The hospital thought this was the cheapest way, until he proved them wrong. It actually worked out cheaper to pay a team of chefs to cook fresh food each day. But then again, look who runs the hse. What chance is there for real change. Ugh, I’m tired of this country, I love it, but I’m tired.

    Reply
  • It sounds like then spin the American High schools come out with. Next thing Pizza will be a vegetabl

    Reply
  • I can promise you its not, it is pure awful, nothing remotely healthy about it

    an oily fried egg on burnt toast with hair on it does not meet ‘nutritional needs and requirements’

    Reply
    • A simple option could be for vetted takeaways(i.e. Health Ones) to supply hot cooked meals straight to the wards…

      Have special containers which are cleaned before use… Food is delivered to hospital and a poter delivers the food(helps stop infection)…

      Food Provider pays the porter if needed, i.e.Euro a Meal….

      Generally speaking some lovely food could be delivered

      Reply
  • my son was in hospital the week before last, breakfast was rice krispies and toast…lunch was supposed to be stew, didnt look like anystew ive ever seen before, with some overcooked brocolli, and carrots and some mash, supper was chips and sausages

    Reply
  • They buy in the omelets pre cooked, fill them and heat !

    Reply
  • Barry 05/03/13 #

    Coronary care patients get a fry up the morning after their heart attacks where I am employed

    Reply
  • Still waiting for the Horse Scandal to reach the HSE in food it served to patients. You know its inevitable.

    Reply
  • The most rapid weight loss I ever had was after 2 months in hospital confined to a bed.. I was constantly starving while sweating due to pain, medication and over heated wards not to mention the miserly cheap processed food. My friends collecting me on release got a fright when they saw I had wasted away to under 11 stone (lowest BMI limit for my height before being declared underweight) with my ribs sticking out and a sullen face. First thing they did was bring me somewhere for a proper meal!

    Reply
  • I’m currently in hospital in Melbourne. I’ve never eaten so well in my life. There’s an ever changing menu you order from daily, the food is second to none. It boggles the mind to hear of frozen pizzas and chicken nuggets when a hospital here offers such good and freshly cooked meals. It makes me sad to think that my home country has a substandard health care system.
    The HSE is just a sham system of overpaid middle management draining the actual health care,nursing,hospitals of the funds badly needed to treat people.
    I look at my treatment here and am certain I would not find the same back home, even on the priciest of private healthcare. Its sad to say, but true.

    Reply
  • For my short stay in hospital ,the food was disgusting ,thank God for friends with cheese and crackers
    Biscuits and bananas ,

    Reply
  • Wouldn’t fresh food be nutritionally better? They serve rubberised reheated gunk to patients in adult and children’s hospitals. It’s shocking. In Crumlin parents usually bring stuff in for their kids because the food is so bad. Also the food is served at ridiculous times in order to suit the catering staff shifts. In James st and blanch there is no hot food on Sundays. Just sandwiches. But if you bring in a healthy dinner and ask to reheat if they won’t allow you because “it’s a health and safety issue.”

    Reply
  • A frozen omelette! Seriously? And what are spring roles? Are they anything like spring rolls?

    Reply
  • I suspect the problem lies here “advisory group – which included dieticians and catering managers as well as purchasing managers” Conflict of interest there surely. Catering managers – easiest, less staff, purchasing managers – cheapest food. That would make it 3 on 1, somehow I doubt and good dietician would sign off on this as an appropriate diet for anyone especially someone who is unwell.

    Meal times in hospital are a perfect oppertunity to aid health and recovery and I will never understand why that oppertunity is not grabbed by those running hospitals, I know it’s all money but it has been proven you can make health fresh meals for little money.

    Reply
  • portlaoise – breakfast cereal and white toast with tea or juice. elevenses packet soup and tea. Lunch smash with boiled looking chicken and Vegas that musthave been boiled for an hour. followed by tea and jelly anice cream.tea was white bread sandwich or a fry ! i was on a special diet as I was in for extreme vomiting and was told to get it brought in to me!

    Reply
  • Reality of being one of those dealing with food – it’s a nightmare!!! Catering won’t/cannot provide what we ask for! My jobs impossible. It’s easier to give a prescription supplement than order a snack for the patient!!!

    Reply
  • My guess here is that the advisory board is a load of overpaid stuffed shirts who care nothing about the people receiving this junk food and who would not touch it themselves.

    Reply
  • HSE insists patients’ food meets ‘nutritional needs and requirements’ – In other words it will prevent patients from actually dying of starvation, but shouldn’t the HSE be going far beyond that and try leading by example?

    Reply
  • Plus the pizza will severely constipate most patients therefore affording the use of less nurses

    Reply
  • I was recently a patient in Beaumont Hospital for 10 days and the food was perfectly edible and acceptable.

    Reply
  • Cardiac Care Unit in St Vincent’s …good basic food at all times ….much better than Blackrock Clinic (with posh sounding menus) !

    Reply
  • My daughter is in and out of hospital due to her diabetes. I must say they have been great, she has her own dinner times and her own special snack bag with fruit, yogurts, juice and crackers. Sometimes her dinner gets reheated other times we eat in the canteen.

    Reply
  • Spend a few days in a maternity hospital and see what is passed off as nutritional- a joke!

    Reply
    • Totally agree! The Coombe is an absolute disgrace… Burnt fried cr*p, always white bread, etc. No regard for reduced iron levels, breast feeding suitable food, etc. One day the “choice” was a ham salad, fry or gammon steak so pig, pig or pig which for those of us who can’t eat pork was pretty useless. I ordered veggie & was given a rubbery chicken breast. Btw for those thinking a ham salad is a healthy choice to offer it consisted of 1 slice of ham, 1 lettuce leaf, 1 slice of tomato, 1 slice of cucumber & a tin of sweet corn… Not enough to feed a 2 year old child never mind a new mother.

      Reply
  • To be fair to them if they put a piece of meet and a salad in front of half of Irish people they wouldn’t eat it and would start demanding pizza or chips…

    Reply
    • That’s no excuse for wasting resources and further compromising the health of vulnerable people.

      Reply
    • I was thinking the same. There are people who won’t or can’t eat real food. I was in an upmarket restaurant in Cheltenham once and sharing a large table with some Dubs when one of them upon seeing his 5 star food said, “what’s this muck?” :)

      Reply
    • Medically feeding patients bad food they eat is better than good food they pick at and leave 3/4s of uneaten…

      Reply
    • Sorry Andrew, you are wrong. There is an education deficit here. People should never be given bad food just because that’s what they have been used to. There is an opportunity when under medical supervision to educate people on proper nutrition. Plus, what about those who do eat proper food? Why should they have to suffer further? Again, it is a waste of resources and taxpayers money to provide food with no or low nutritional value.

      Reply
    • Naive much?

      This is medicine, not life coaching… Admitted treated, discharged. Because there’s a line of paitents dying who need the beds and the doctors.

      Doctors and nurses are the resources, more scarce in these times than ever and your suggesting their time is least wasted making

      Reply
    • (Cut off)

      Broccoli airplanes and telling full grown adults to eat up.. It’s good for them

      Reply
    • Naive? Look in the mirror, sir!

      Reply
    • Some hospitals can manage to provide perfectly nutritious meals so there is no excuse for bad food. A friend of mine who has diabetes and kidney failure has to attend hospital twice a week and usually has to spend the day there. The dietitian visits the ward regularly and distributes diet and nutrition information to the patients pointing out the foods that are harmful to their condition. Then lunch is delivered with precisely the type of food that they are warned against. They have to eat as they cannot go more than a few hours without food with their condition. When the patients complain about this, they are told there is nothing can be done about it. This is not acceptable. Nutrition is an important aspect of medical care. The very least that vulnerable people in hospital can expect is that they are given the basic care of being fed properly.

      Reply
  • The HSE have absolutely no idea what is healthy and what’s not, they prob don’t even care. Unhealthy highly processed food is not good for anyone

    Reply
  • I was handed a plate of mushrooms and rashers for my lunch when in hospital!! Nutritious me arse!! Lol

    Reply
  • Best hospital food for staff and patients is merlin park hospital in galway.

    Reply
  • If your complaining about the food when your in hospital your well enough to be at home. It’s not a hotel. It’s a hospital.

    Reply
    • Silly comment, what about a broken leg?

      Reply
    • great when you go to hospital and they serve up up sausages and chips and maybe some bacon. perhaps if you ask for halal food then they can tell you its a hospital not a hotel

      Reply
    • @ Abdul al Rawi – you are right about one thing, it is a hospital, if you are there you are sick, therefore you more than anyone else requires healthy nutritious food.

      Reply
    • That’s a ridiculous comment. There’s people who could be hospitalised for months, should they not expect a decent standard of food that meets their dietary requirements? I’ve been in hospital just under a month here in Melbourne and get weekly visits from a dietician who goods through everything. If someone is in hospital they NEED good nutritious food, its that simple.

      Reply
    • It’s catered food. What do you expect. 3 meals a day. The food has to be prepared and cooked in super clean environment as people have immunology problems with being sick. They your talking day for a 300 bed hospitals 90meals a day. Prepared, cooked, kept warm to prevent bacteria growing and served. You can’t be expecting a fine home cooked meal. It’s just not feasible.

      Reply
    • Seamus. That is a very low comment what has religion got to do with any thing. Can there not be atheist or agnostic people that hail from the Middle East. We are people regardless of our colour creed or race! Poor show on your behalf.

      Reply
    • ‘Catered’, you realise that this term by its very nature implies food custom chosen for specific purposes. Frozen chicken nuggets and Smash et all serve no dietary purpose. Its a disgrace. I’m not saying you need a Michelin star chef checking every tray, but for God sake food with a nutritious value shouldnt be too much to ask for. You can still have good food that’s kept heated in bambories in a large kitchen and ready to serve. It seems to me like the HSE is cutting tyge costs on patients food when they should be trimming the fat from the over bloated management levels that aimlessly roam hospitals with clip boards and serving NO purpose.

      Reply
    • @ Abdul al Rawi “you said that it is a hospital not a hotel” the inference i got from that is that a patient should be happy with whatever is put in front of them. i am simply using your own logic as regards halal food. biologically speaking you don’t actually need halal food, you can survive on non halal food. yet i am sure that if you or indeed any Muslim went to a hospital or even prison for that matter you would be supplied with halal food. why because you as a Muslim would have a problem with eating non halal food. By the same token whilst yes patients can “survive” on cheap nasty junk food. they are not going to like it they are not going to thrive on it They are going to feel sick from it and there is a good chance that they will simply refuse to eat it. as we say over here whats sauce for the goose is sauce for the gander in other words either everyone eats the junk food ie sausages chips and other pork products and that includes Muslims or hospitals start sorting out this mess once and for all and start serving proper food

      Reply
    • @Abdul al Rawi what has religion got to do with the issue absolutely nothing. it is simply that you do not seem to able able to grasp the concept as to why people need to eat or not eat certain foods i am trying to put it into a context that is relevant to you, yea you may be an atheist but based on you name i am assuming you come from an Islamic background, of course my argument works equally well for Jews Mormons cealiacs. take you pick and substitute Muslims for any of the above and more

      Reply
  • Irish Independent as usual…anything goes poor journalism !!!

    Reply
  • It was obvious that those complaining about the food were the usual shower of whingers who expect everything for nothing ….aka ” the professional never worked, never will class of spongers”

    Reply
    • I haven’t seen a good old bigot comment for ages.
      Thank you!

      Reply
    • Michael how do u know that i was in hospital last yr for 4 days and bar the toast and cereal i didn’t eat anything else and Im certainly not a sponger. I just expect half decent food when your in hospital your there cos your sick so how is serving up shit food going to make u any better.

      Reply
    • That’s a ridiculous comment to make. That’s like saying that people that complain about the substandard services on a train or a bus are a gang of over entitled spongers and shouldn’t they be happy enough that there’s buses or trains at all. We shouldn’t be aiming at the very minimum in our standards, we should be striving to offer proper health care from start to finish. Someone eating a stale spice burger sitting on a trolley in a hallway for a fortnight is hardly inspiring hope for our healthcare is it?? Or should we be happy that there’s trolleys and hallways at all?

      Reply

Add New Comment