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Dublin: 11 °C Wednesday 19 June, 2013

Iarnród Éireann hails ‘record punctuality’ in first quarter of 2012

39 out of every 40 Intercity journeys reached their destination within 10 minutes of the scheduled arrival time.

Image: Graham Hughes/Photocall Ireland

IARNRÓD ÉIREANN says services in the first quarter of 2012 were more punctual than any others in its history.

InterCity services reached record punctuality in the months of January to March, with 97.5 per cent of services – the equivalent of 39 out of every 40 trains – arriving within ten minutes of their scheduled time.

The ten-minute window is laid out by the National Transport Authority as the criterion by which a service is considered ‘punctual’ or not.

Commuter services saw punctuality of 98.8 per cent, while DART services – in which the permissible delay is reduced from ten minutes to five – saw punctuality of 91.1 per cent.

All three services were more punctual than the first quarter of 2011: InterCity services had 91.9 punctuality then, while commuter services were on time 97 per cent of the time, and DART services were on time on 87.7 per cent of journeys.

An Iarnród Éireann spokesman said the figures collectively marked the best quarterly performance on record.

By comparison, commuter services had a punctuality level of 96.2 per cent in the final three months of 2011, though this could be attributed to the delays caused by the flooding in the Dublin region last October.

“This very strong performance is the result of the efforts of staff in every function in Iarnród Éireann, and the benefits of investment in fleet, infrastructure and other systems in recent years,” the spokesman said.

“These figures are also the raw figures, which include delays caused by factors outside our control, so our own performance is stronger again. We will continue to focus on punctuality to ensure that these high standards are maintained and improved upon.”

Read: Rail journey times between cities could be slashed ‘by up to 30 minutes’

More: Varadkar would welcome private operators on cross-border rail lines

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Comments (24 Comments)

  • Aarum 09/04/12 #

    Enfield & Kilcock are commuter towns to dublin, just like Maynooth & Leixlip but the price of a ticket from Connolly jumps up by as nearly €10 to go from Maynooth to Kilcock or Enfield, It’s cheaper to drive to work!

    Reply
  • Expect to hear Ryanair style trumpets at a platform near you soon.

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  • This will happen when you pad the timetable. Dublin-Cork services are quarter of an hour slower than when I moved to Dublin in 1999

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    • OMG Irish rail are honest about their times, let’s BURN them!

      GMAB

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    • Have a 10 minute of error is like shooting fish in a barrel. Our rail network is simple by European standards. My wife is from Germany and if a train is to be somewhere it will to the minute. Oh and their timetable are very regular not just 3/4 times a day with seats for all. Not sure what Irish rail are blowing their trumpet about, the last time I went to Dublin with them I had to stand in the hall for 1:30 hours holding my 2 year old son and paid them for the privilege.

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    • The NS in the Netherlands makes IE look like it is run by a bunch of school children. Intercities running every 15 minutes from Amsterdam to the border with Belgium, international trains every half hour. First and second class seating so if you pay a little extra you’re guaranteed a seat. Oh and their timetables aren’t rediculous meaning even short distance sprinted trains are hitting 130km/h regularly. And IE thinks they have a great service?

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  • Recently travelled Dublin to belfast return for two people for €32 reserved seating, on time and great value !

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    • That Dublin to Belfast is the best service on Irish Rail with plush seats and tea trolly.The reason for this is its the flag ship for the company. The Dublin to Limerick service is not the same standard.

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  • Now all that’s needed is a rethink on their outrageous pricing model to help encourage non-pensioners to avail of their great service. They could learn a lot from a week at Ryanair HQ!

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  • was in Tokyo 4 years ago. A train is considered late if it is more than 30 seconds late and they still manage to get over 95% of trains to their destinations on time. IE are nothin short of a holy show, you can drive to galway from limerick 30 mins faster than what the train can get you there in!

    Reply
  • As I suspected, saying that the journey time between Dublin and Cork is 12 hours and arriving in 10 hours does not mean you are two hours early, in real time it means you are 7 hours late……..

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  • If you’re running a rail system with poor performance in a country adjacent to one with acceptable performance, wouldn’t it be a good idea to hire a few “consultants” from the other country and have them draw up a plan of action for improving service?

    This is a national asset and for the government to continue to let it decay until it reaches a price point where corporate interests can pick it up on the cheap is not acceptable. The government sales of national assets is a blatant violation of sovereignty and clear evidence of corruption. The politicians didn’t pay for those assets, we did. They can’t sell them without our approval.

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  • xyz 09/04/12 #

    but there is still no connections between let say rathcoole and blanchardstown, clondalkin and swords etc. bus services are crap. all to dublin. so if i want to get from saggart to leixlip i have to go to dublin and from dublin to leixlip – 2h trip if not more.

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  • 10 minutes can’t be considered punctual,if you start work at 8 you don’t arrive in at ten past without being collered for it..

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  • Iarnród Éireann trains are slow, over-priced, cold, and staffed with rude staff.

    Reply
  • Steam trains in the UK in 1922 ran at a speed of 80 MPH -some even faste like the London Edinborough route. Irish rail mainline trains run at 42.3 MPH nearly 3 hours to Galway and Sligo. The CEO of Irish rail gets paid more than Obama and a bonus at Xmas for trains that run slower now than 70 years ago. He should be fired for inefficiency and poor performance . Croke Park – typical of what is happening as they get richer and the service gets poorer to the public in all areas. FOURTH WORST TIMES ON THE EU. — give yourselves another clap on the back for not being worst.

    Reply
  • I’ll treat this info as I treat any other self-measurement. What does the Dept. Of Transport do, if not measure IE’s performance aginst international benchmarks?
    Or is benchmarking only useful for pay increases?

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  • Dress it up anyway you like but the facts are the facts it’s a very very poor service in all of its aspects but hey it’s Ireland lovely people always smiling shoulder to the wheel we are all in this together bullshit ,wake up people stand up and fight back don’t lower your standards to suit the system raise the system to your standard at least once a week do 1 thing to protest , maybe an email , a phone call ,a poster whatever end the abuse of your citizenship now.
    Enda not one cent more you fatted calf,
    30yrs in Leinster house living off the sweat of the hardworking taxpayer mr see no corruption do no corruption a failure in any other name .
    Hands off the family home.

    Reply
  • 1947. That’s the last time that the speed of the train from Cork to Dublin increased. In fact, it’s slower now than when I was a kid going for a trip to the zoo in the mid 1990s. It was 2h30 then, now it’s 2h50. We may have shiny, new, comfortable, Spanish trains, but I’d take the orange and black ones back in a heartbeat if it meant getting to Dublin in two hours.

    Reply
  • O WELL THATS THE COUNTRY BACK ON TRACK THEN !!!!!!! not…..

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  • It’s because the Germans are in control of our country now

    Reply

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