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Dublin: 13 °C Saturday 25 May, 2013

Medical graduates angered after HSE blunder sees internship offers rescinded

Over 560 internship positions were offered to medical graduates on Monday only for the offers to be rescinded late yesterday evening.

File photo
File photo

THE HSE HAS admitted that it had to rescind offers made to prospective interns who were told on Monday of the new positions they would be taking up in its Medical Training Unit only to later learn that these offers had been rescinded.

In excess of 1,100 new medical graduates had applied for 567 training internship positions across various hospitals and specialities within the HSE and were told of their offers on Monday.

However the HSE said it was subsequently discovered that a small number of the candidates – they say less than 20 – should not have received offers and as a result all offers will now have to be revised.

This information was communicated to medical graduates in an email from the National Recruitment Office late last evening with many who had been making preparations for their new posts forced to postpone or cancel their plans.

In a statement the HSE said: “Once adjustments to the ranking positions are made for these candidates the position being offered to some of the remaining candidates may change.

“It is likely that the offer made to the majority of candidates will not change however some candidates will receive a revised offer in the coming days.”

A number of applicants contacted TheJournal.ie to express their anger at the situation saying that in some cases interns had already organised and paid for accommodation in the area they thought they would be working in.

One said there was “huge anger and anxiety” among interns who are now unsure where they will now be working. A revised offer will be issued to medical graduates next week.

“Applicants have been communicated with directly and have been advised appropriately whether the offer made to them was an error and this offer is no longer valid, the offer made to them remains unchanged, the offer made to them may be amended in line with the revised results,” the HSE added.

Read: Top performing hospitals, levels of absenteeism – HSE figures revealed

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Comments (29 Comments)

  • The HSE is an incredibly disorganised and unreliable organisation.

    As one of the soon-to-be-Interns involved with this fiasco I can safely say we have been left entirely in the dark about our futures. Offers were due on June 6th, however, we only received them on June 11th – no information about the delay had been shared with us from the HSE between the 6th and 11th of June. Subsequently we received information about dates for signing our contracts (mostly scheduled for 09:00 this morning) but ony received an email at 18:00 last night to inform us that the HSE had made a huge error. This of course was far too late to make direct contact with the HSE, and no contact details were attached to the email. It also clearly indicates that the HSE had intentionally kept the training bodies / hospitals / medical schools in the dark until the absolute last moment. As a result of this time-lag between offers being sent and owning up to the error, many of us have deposits on accommodation that may now be in the wrong part of the country, have flights/trains booked that are going to have to be changed and numerous other costs to contend with.

    If the HSE cannot manage to organise 500 or so Intern jobs how on Earth can they manage the health of our patients?

    This is a fantastic example of one of the reason such a significant proportion of my fellow doctors leave for more efficient and competent health care systems elsewhere in the world.

    It is a tragedy that nobody will be held accountable for this enormous error, nobody from the HSE administration will lose their job over this, and the whole issue will be buried like all of their other mistakes!

    Reply
    • I would advise that all concerned should consider a civil action against the HSE.

      The only thing that they seem to be able to do consistently well is to cough up hundreds of thousands in compensation for their woeful mistakes and incompetence!

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    • Seriously this not much more than any other organisations cock up, there are many exceptional nurses that could do your job at this level, You need to readjust your level of self importance you will get your offer do not worry, you are needed I totally agree but we as a country pay out senior health care staff far too much money than any other european country and if you are not careful positions will indeed be filled by doctors of exceptional quality from other countries.

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    • @Fr Tod Umptious:

      I disagree that it is “not much more than any other organisation’s cock up” – if this was a private sector company heads would be rolling as a result of this clear ineptitude. I am not saying errors never occur in other organisations, my point is that there should be some accountability for a mistake such as this, even if only to discourage further errors in the future.

      I do not doubt for a second that there are many nurses who could easily do the jobs we all hope to commence in July. However, as we have specifically been trained to carry out these duties, and as the Intern programme is in itself a continuation of our training, I am not entirely certain what the issue is?

      I also take offense to the insinuation that I am self-important – this is absolutely not the case, nor have I implied it to be so anywhere in my above statement. My issue is that it is unacceptable for hundreds of us to receive job offers, base plans on these, move house based on these offers, reject other job offers (from for example the NHS), only for the offers to be rescinded at the absolute last minute prior to contract signing with minimal explanation as to what problem has occurred. I do not think that is in any way unreasonable.

      Finally, this issue is not about “senior healthcare staff”, it is about Interns. It also in no way references how much we are paid. This discussion is not about doctors from other nations coming to work in Ireland, and at no point was there an issue that doctors from elsewhere would instead be offered these jobs and we would all be turfed out. While I am sure you mean well, it would have been greatly appreciated if threatening tones such as “if you are not careful” had been replaced with some positivity/support with regards to the current predicament.

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    • You received a coveted place in an Irish Medical school due to an out of date system that largely ignores vocational interest and instead reward the ability to recall fact and data. At a phenomenal cost to the Irish taxpayer you enter a profession where you are guaranteed to earn multiples of average earnings and then you whinge when theres a delay of five days in your appointment contracts.
      Just remember that this State is technically bankrupt and we should, in reality be asking you to repay Society for your education over a period of around ten years before you earn any more than basic income.
      Less criticism and more respect would be an appropriate form of behaviour.

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    • Hey jr Doc
      Ignore richard Mark Rodgers he is rude for the sake of it . I wish you well and your colleagues too, it is a nightmare situation to find yourselves in at the brink of your life long career. I am sure it will be sorted . Good luck for your future and I am sure you did not rely on luck to get to where you are today . Hard work and study and deserves the respect that entails.

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    • Richard, have you read any of the comments above? Or even the article? Some docs might not actually have a job after this, but will have turned down foundation doctor programmed in the UK, thinking they have a job in Ireland. Others will have paid for accommodation in towns that they might not ultimately end up working in due to this mistake. These docs are not guaranteed a job. As regards wages – some will be working up to 80 or 90 hours a week for those wages you begrudge them. Get over yourself and lose the chip on your shoulder.

      Reply
    • Richard Mark Rogers,

      It is not our fault that we got our places in medical school through an out-of-date system – we did what we had to do to get in. I received a coveted place in medical school due to hard work. When I did my Leaving Cert I worked exceedingly hard. I sacrificed everything so that I might have the chance to study medicine. The entry process for medicine in almost every country looks at your grades – you may have to do interviews and other entry tests however there is still a large focus on your results in exams such as the Leaving Cert or your previous college degree.

      For the last six years I have spent most my time studying. I have spent my summer holidays working on various projects –dissection competitions, extra qualification exams, clinical audits and going to various hospitals both here and abroad to try and gain experience which would make me a better doctor. I was not an exception – vocational interest is high.

      An interesting fact about this is that if I continued to work full-time in July in my former job as a cleaner I would earn more money than an intern working in the Irish medical system would, and indeed, have better hours! It is also likely that by the time I reach consultant level (possibly around 10- 15 years from now) the system and its pay system will have changed completely.

      My problem with the interngate situation is how little information we were given – we got sent an unsigned email after office hours so that no one was contactable. Many of us were due to sign contracts the next morning at 9am and had travelled from all over the country at great personal expense to be in the appropriate place to do so. Many people had also put down deposits on accommodation and signed leases. Another part of my problem with the situation is that almost everybody who rang the HSE yesterday was given a different explanation as to why the jobs were changing and until the IMO and the media got involved few clear answers were given.

      Throughout my college years I have stepped away from the HSE bashing that takes place. But this occurrence makes me pause. Why would I want to stay and work in a country where my employer makes errors such as this? I respect the HSE and try not to criticise it (working in hospital systems in other countries has made me realise that no system is flawless and indeed many are worse than ours!!) But I would like some respect back – would it have been so hard to tell us what was going on and to give a proper apology?

      I WANT to work in Ireland. I WANT to repay the country which so generously educated me. But it is situations like this which make this a difficult option for me. All I want to do is make people better.

      Reply
  • In 12 months time when yet another raft of headlines appear asking where all the junior doctors are and why they’ve left, look back on this debacle.

    Reply
  • Even I can’t keep count of all the HSE cock-ups!

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  • The HsE was supposed to be defunct by now but there they are , messing up people’s lives with their usual ineptitude. No wonder all our doctors and nurses are leaving in droves .

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  • Junior doc , nothing has changed since I did your job

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  • Is this a joke ? What an absolute cock up ! HSE are just a disgrace.

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    • Aussie did you ever make a mistake? Sometimes admitting to the making of errors requires courage and integrity…..particularly when people like yourself…… Perfectionist that you are…are lying in wait with the easy and cheap comment!

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    • Richard
      I have made plenty of mistakes and errors in judgement , I certainly am not perfect and never claimed to be. I suggest that you have misplaced loyalty to whoever nameless civil servant who made this ”mistake” . They are wrong to be playing with people’s lives like this. I can only imagine the hurt and upset and confusion this email has caused them . Imagine if they had gone to the expense of securing accomodation near their new appointment… The person who made this ”mistake”is already in a job.

      Reply
  • And for those doctors already committed to being left behind trying to prop up a chaotic health service , sympathies.

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  • There is an argument that the original job offer forms a binding contract, and there is a potential for legal action should candidates be dissatisfied with how the HSE deals with this. Those who have entered third party contracts such as leases will certainly be looking for compensation if they are out of pocket following the reallocation of posts on Tuesday.

    Reply
    • Can you imagine an intern straight out of college taking legal action against the only body in Ireland who is in a position to employ them. What intern would want that on their record with their employer…. ‘troublemaker’. The HSE should acknowledge that they are responsible for this and they should automatically compensat (a small sum) the students for the stress this has caused and request those who have to exit a residential lease as a consequence of being relocated to another hospital to provide the documentation to enable a straightforward repayment of their out of pocket expense. Something straightforward would mean their would be no legal expenses on the HSE trying to defend this breach of contract if the interns as a whole take a class action.

      Reply
  • The hse couldn’t organise a piss up in a brewery

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    • That’s a pathetically untrue statement when you examine the enormous pool of data that is generated within our Health Services and compared to other jurisdictions. It’s so easy to be a hurler on the ditch in Ireland. Basically you need a computer, lots of time and a wingers attitude.

      Reply
  • This cockup will pretty much pay for the next Qantas staff party.

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  • The HSE is as the Ombudsman said- ‘perverse’ and ‘dysfunctional.’

    Another apology and another Helpline, no doubt!!

    What a crowd of absolute air-heads!

    Makes you want to avoid hospital at all costs – too dangerous with these plonkers in charge!

    Reply
  • Never come across an organization displaying such consistency of incompetence. The whole place needs a systematic stripping back and total re-build. Sadly, this situation only illustrates the flaws within public service employment at administrative level – primarily no one is accountable – no one is visible. Oh and this week I just got a procedure appointment after two years; and for a campus 60 miles from the original consulting hospital – that was because the professor had moved – a year ago – and no one thought to let me know. – it’s a Farce!

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  • Another day, Another cock up …by people in power wasting our hard earned money. We need to see accountability in the public sector once and for all! Grrr

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  • If Michael o Leary ran the HSE there would be no problems. The waste would be sorted , the incompetents sacked ,

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  • Is it really a cock up can we actually afford 50% of course graduates to continue automatically, I’ll admit doctors are needed urgently but at this level it won’t alter the massive waiting lists for even simple procedures. We need to keep or re-attract doctors capable of reducing the backlog.

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    • How attractive do you think the HSE is when the simple matter of recruiting a known number of doctors from a known number of candidates in a captive audience is too much for them?

      The idea that doctors in the HSE are overpaid and have it handy is simply delusional – if it were true, there wouldn’t be any problem in recruiting or retaining doctors at every level.

      Reply

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