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Comment #6851877 by David Greville

David Greville Jan 12th 2018, 8:02 PM #

The reason why the ambulance service is in such a state is that people call an ambulance for non-emergency cases and feel entitled to receive an emergency response.
As an ‘omega’ case, this was not an emergency and therefore was not prioritised as presumably there were more serious incidents at that time. Just because you call 999 does not mean you are entitled to an emergency response. In other EU countries the ambulance service would refuse to respond to similar incidents.

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Choking toddler brought to Galway hospital by Garda car due to ambulance delay

Choking toddler brought to Galway hospital by Garda car due to ambulance delay

The family have asked for an explanation for the delay, but say that ambulance delays are a common problem in the area.

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    Favourite ED
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    Jan 12th 2018, 8:05 PM

    @David Greville: The kid passed out twice, what the hell constitutes an emergency!?

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    Favourite David Greville
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    Jan 12th 2018, 8:22 PM

    @ED: I doubt it. It wouldn’t have been classified as an omega then. Omega is the lowest classification an emergency call can get. Like a sore toe or headache.

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    Favourite An bhearna
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    Jan 12th 2018, 8:32 PM

    @ED: All calls to the ambulance service are prioritised according to an internationally accredited and verified system. Callers are asked a series of questions by the Emergency calltaker who is using the computer system and the call is given a priority based on information received. An Omega call is the lowest acuity that can be given in all other jurisdictions would not have an ambulance despatched. What’s deemed to be a “crisis” may not be an emergency at all.

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