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Dublin: 11 °C Wednesday 22 May, 2013

Column: The mortgage crisis is stoked by mistrust. Here’s how we might fix it.

Aggressive banks are making mortgage resolution impossible, writes David Hall of New Beginning – and suggests a way to restore trust between lenders and borrowers.

David Hall

WHEN WE TRUST in someone or something we expect that our trust will be respected and honoured.

Over recent years there has been a substantial diminution in the public’s trust in our systems, institutions and political leaders; and in recent weeks we have seen those of the Catholic faith being challenged again by the lack of trust in some of its senior figures.

When someone breaks that trust it is very difficult, if not impossible to regain.

In Ireland our trust in the banking system was shattered in recent years with citizens paying a very high price. We are all too familiar with this story.

This government promised action on a number of fronts. After 14 months in power they still have not introduced new insolvency legislation.

They promised to deal with household – and specifically mortgage – debt. There has been report after report, spin after spin and no action. The Taoiseach was to form a sub-committee of the cabinet and chair it himself; the Tánaiste was frustrated with the inaction of the banks – all fine words but what we need is action.

Many householders are struggling with debt and are making every effort to pay as much as they can. Many are paying more than they can reasonably afford and the economy suffers as a result. If people don’t spend in their communities, the small businesses shut down and then there is more unemployment and more indebtedness.

‘This is a car-crash’

People eat into their savings to make current payments; parents use their savings and income to help children who face eviction. From any point of view this is a car-crash happening in slow motion.

The root of the problem is that the banks are in control. Letters demanding ‘immediate full repayment of debt’ issue with relentless aggression and in a menacing tone. Pay us all the money and interest or vacate the property within seven or 28 days. The latest Central Bank quarterly report states that some 9,000 final demand letters have been issued and that there were 3,000 sets of legal proceedings. This is a small fact forgotten when the banks spin about the low number of repossessions.

Borrowers need and deserve professional representation in dealing with well-funded banks.

Some people will lose ownership of their homes, as the debt is simply too high and their income no longer will support any realistic payment of the debt. But there is a serious discussion to be had regarding the balance of this debt after the house or property is sold.

Let’s be realistic about this debt. I believe there is no issue with a bank asking someone to make significant changes to their budget as long as the bank is realistic and will agree long-term solutions. To try and extract small monies by changing someone’s household budget is in my view unacceptable. Restructure the debts so the borrower has certainty. We need certainty for growth and for renewal. Nobody can begin again when their future can be taken away from them at the whim of some unknown banker.

‘The borrower does not trust their bank’

The key challenge in resolving the over-indebtedness is trust. The borrower does not trust their bank and I believe in most cases the bank does not trust the borrower. It is incredible that in 2012 banks cannot devise a system that will allow transparency for a borrower’s finance.

Maybe a sworn standard financial statement given to the bank by the borrower might be a starting point.

A borrower completing the standard financial statement does so with the bank being the enemy. There is an incentive to declare high expenditure, to use as a bargaining tool with the bank. This may even cause the bank to view the debt as unsustainable by reason of the expenditure being stated as higher than it might actually be. Having a sworn financial statement would be at least a step towards making sure both parties begin the discussions with some level of trust.

And if trust is gone then solving this crisis will be significantly more difficult.

There must be a way to renew or reestablish that trust. But one sure way not to restore that trust is by giving the bank a veto in the upcoming Insolvency legislation. Does anyone believe that if a bank has a veto it won’t use it?

Now the Government has delayed the introduction of the insolvency bill and created yet again an air of fear and uncertainty. Moral hazard is not the issue – it’s government hazard.

Let’s now move on to solutions.

‘The current system does not work’

The current system does not work, as the banks hold all the cards. We may be wasting time waiting on the banks and our Government to act as they have both failed to do so in any meaningful way in the middle of a massive financial and human crisis.

Over the next three months New Beginning will expand its services. We will continue to arrange legal representation for those facing repossession of their family home and who have no representation, advocating on behalf of those in debt and promoting solutions. We will add financial and negotiation services for borrowers to help deal with their creditors.

Borrowers need power to be rebalanced. One way is by borrowers coming together. This is very important in order to give the borrower the best chance of working towards a common aim.

Many debt companies will be established over the coming months but my view is that a more powerful way of finding a solution for the thousands of homeowners in difficulty is through one central organisation representing borrowers. This would give a very strong negotiating position. Dealing fairly with this debt burden is essential for the economic recovery of our country.

New Beginning will play a part and provide vital services to help borrowers and our economy recover by seeking fairness and recovery for all.

David Hall works with New Beginning, a group of lawyers, businesspeople and citizens set up to defend citizens facing home repossession.

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Comments (30 Comments)

  • I took a loan out for 24.000 for a car two years ago over 4 years when I list my job I paid a lump Sum off of 14,000 out of my savings ( 10 present intrest ) I owe 2,700 now to the TSB I missed a last payment they ring me every day some times twice a day so just payed it the other day,,, when I expanded over the phone that I payed a lump sum to bring the loan down and pay it off quicker I got no response found them very rude ,,, wonder do the good old boys who owe millions get as many calls as me

    Reply
  • piohmy 24/05/12 #

    Person gets mortgage they could only barely afford.. Financial collapse comes.. Taxpayer bails out banks because they’ve over speculated & not adhered to any rules of normal lending..person takes huge cut in wages to raise funds for defaulting banks and cannot afford mortgage anymore.. Banks still want full and immediate repayment of mortgage.. And think the best way to do it is to not reduce interest rate ptsb(4.69%) send 6-8 letters a month from up to 4 different people in different departments within the bank demanding this from the person who has technically contributed to saving their existence. I borrowed for what I could afford. Because of their mistakes my home is in jeopardy ..

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  • excellent piece. the banks bullying shatter into delaying the new bankruptcy laws is an outrage. their behaviour will continue to be so unless enough people unite against them as this article suggests. to everyone who says that people took a gamble and should pay for their mistakes I have three words: bank guarantee scheme. Yet there has been little or no help for the struggling citizen in this. This debt and negative equity crisis will crush us if action is not taken.

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  • I know anyone with start are ok if they contact right self help group. I have been to a self help group and got loads of support and met people in the same situation. People do need to unite and educate them selves

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  • We do need creative thinking and David Hall’s group New Beginning have made some truly excellent proposals. However, they all begin with banks shouldering their share of the restructuring, recovery process. Organised unified action by mortgage holders is an excellent idea.

    And here is something I puzzle over. If governments are recapitalising banks in order to gain a sound banking system that they themselves can borrow from, why not cut out the middleman and put that money directly to work for the citizens? How does it make sense to set up the banks to be an endless trouble and burden to the citizens? They are governments. They have all the power to govern differently. Or don’t they?

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  • piohmy 24/05/12 #

    Hey finbar..I got finance out on a a computer from pc world a few years back.. Every month they looked for payment by dd from bank it wasn’t paid because when they set it up they put the sort code in wrong.. Anyway missed every payment for twelve months had to ring up after I got a letter a month to tell me this and pay by laser card .. They never got the sort code fixed and after 12 months sent me a letter saying !!! Because I’m such a good & valued customer of hfc finance we have pre approved a loan of 10k.. Sign here and we will forward you on the cheque..Bon wonder were in the shit.. No lender stuck to the rules

    Reply
  • Fagan's 24/05/12 #

    They reckon 5-10 billion will resolve the residential Mortgage crisis. The state has give over 70 billion in support to about 200 developers.

    Sadly people here, would rather loose tens of billions and have fraudsters not owe a cent, than have a fraction of that go to the majority of people, and help kick start the domestic economy. It is about facing up to the fact that people who are broke, need to be helped resolve that situation. It’ll happen anyway, they still will loose house, or part of it. They don’t gain , they loose their ownership. They will gain in that they can start building a life again, have a chance to spend locally , start a new business. Get back producing for Ireland.

    I own outright, have no debt, for clarification purposes.

    Reply
    • censored 24/05/12 #

      Exactly, for purely practical reasons we would probably have been better off as country if we had used that money for mortgage writedown.

      I’ll add the same clarification.

      Reply
  • There are some creative solutions possible. You could change the system to the one in the US where a person who can’t pay their mortgage just hands the bank the keys and walks away free of the debt. (I don’t know if that could be done retrospectively, but that’s a question for the lawyers.) You could also change the system to the “grandfather mortgages” that exist in Japan, eg extend the term of the mortgage from 25 years to 100 years, thus greatly reducing the monthly payments. In that case, the mortgage is passed down to the owner’s heirs with the house. (Not a great idea from the kids’ POV, but better than being put out on the street with a massive debt still to pay. Of course if your financial situation improved in the interim, you could re-negotiate to pay off the mortgage sooner.) And while I wouldn’t normally support Sharia law, there’s also the possibility of changing the whole system away from an interest-based one, so that we would have a system as in Muslim countries where the house is leased to the owner (or something like that–I’m vague on the details). Anyway, what is needed is creative thinking and innovative solutions, as the present system clearly doesn’t work.

    Reply
  • Here we go, its all the Mortgage Holders fault, Bad people, TUT TUT!, I for one have been stuck with being screwed by PTSB on outrageous Interest levels for more than 4 years now. Whilst on interest only payments at the moment, I am not looking for any debt forgiveness, just a level playing field. With a relatively low mortgage, my situation could be resolved with either an agreed fixed interest and payment for a defined period of time or a simple extension of my mortgage, I purchased a Home not an investment property and personally feel the negative equity argument not appropriate to be considered in any arguments at the moment, after all who in gods name could sell a property in the current market. I do however have an opinion on the personal debt crisis which is probably far worse and getting worse by the day. Those struggling currently with mortgage payments for a host of reasons but primarily unemployment don’t have a chance in hell of meeting other loan payments. Visit a local district court on a civil list day and see the system is crumbling, even district court judges are refusing installment orders against anyone on social welfare, essentially meaning Banks can not collect money and debtors can not pay, some realistic debt forgiveness may be required here.

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  • The ECB lent trillions to banks at low interest so they could invest in goverment bonds and make money. Cut the banks out of the loop and give the govs the money to stimulate growth. Never happen as this proves the banking gurus are in full control. Kenny and co are afraid. No overdraught for next election if you rock the boat.
    I

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  • David

    I know something about a leading bank that you don’t. Further details by searching in Google for ‘Windle stops swindle’

    Cheers

    The Common Informer

    Reply
    • I know something about a leading bank that you don’t……tried to post a snippet here without naming but the moderators did not allow it.

      Great work David and New Beginning for standing up for the hard pressed people of Ireland while our politicians pander to Merkel and Europe running around like headless chickens.

      Reply
  • Here is some interesting information on the author of this piece. A director of a casino lobbying for people to drop their debts on the rest of society. http://www.thepropertypin.com/viewtopic.php?f=4&t=44412

    Reply
  • People took out loans and mortgagees & now being asked to repay no longer trust their banks. Convenient.

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    • I’ll have a guess & say you still live at home with mammy!! Banks brought this country to it’s knees…. You look silly trying to defend them, good luck with that one.

      Reply
    • Scarr 24/05/12 #

      People applied for mortgages, banks in many cases were greedy and did not do a realistic stress test and nobody countenanced world economic collapse as part of their thinking. Now they do not trust their banks. Inconvenient.

      Reply
    • Scarr 24/05/12 #

      People applied for mortgages, banks in many cases were greedy and did not do a realistic stress test and nobody countenanced world economic collapse as part of their thinking. Now they do not trust their banks. Inconvenient.

      Reply
    • If the bank lent more than is good practice, that layer represents irresponsible lending.

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    • So you trust your bank ruaidhri . You must be a banker

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    • The banks & especially bank executives were fully complicit & profited immensely in creating a massive bubble in property prices, way beyond reasonable pricing or prudent lending.

      As David Hall points out in his excellent piece on his worthy initiative, we see exactly what this government means when it talks about creating ‘certainty’ & ‘stability’ for citizens.

      Kenny & co’s lack of action on this vital & growing issue is a total disgrace & yet more evidence that the interests of citizens in politics comes way down the list, if it’s on the list at all.

      Reply
    • Fagan's 24/05/12 #

      Whether it is right or wrong, the mortgage crisis needs to be looked at, if this country is to ever grow again. If we do not, out of some fear that Tommy up the road might benefit, we’ll ensure that there is no return to domestic growth. Better to spite ourselves for a generation that do the right thing for us all.

      John B Keane said there would never be happiness in Ireland, till each man had one more Cow than the next.

      Time for the country to grow up and start to look at the bigger picture, than all they can see out the letterbox of their front door.

      Reply
    • censored 24/05/12 #

      They’re doing a mortgage writedown in the US. In return, the Government is not investigating some of the dodgy lending practices of the Banks.

      Of course this is very annoying for people who didn’t overborrow, especially since the Banks have received so much funding from the taxpayer. But it’s realistic – don’t destroy the whole economy just to punish a few. And anyway, most of the writedowns I’ve seen have involved pretty substantial losses for the borrower – including losing the property.

      Reply
  • There is no mortgage crisis just a lot of greedy, opportunist looking for prudent people to pay for their housing and debts. Not everybody in Ireland made these mistakes. There are many thousands of people who saw renting as a valid housing option. These people were ridiculed for this throughout the last decade and now they are being asked to pay thousands to fund their taunters. It is time to stand up to this madness. The Irish Renters Association are there to give a voice to renters in Ireland.
    http://www.facebook.com/IrishRentersAssociation

    Reply
  • finbar m 24/05/12 #

    Pio ,, il get a loan of them next time lol

    Reply
  • Cost of fundraising €578,000

    Reply

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