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Dublin: 3 °C Saturday 25 May, 2013

Rise in number of motorists using wrong fuel, says AA

Motorists are being hit with large bills after accidentally putting unsuitable fuel into their vehicles.

Image: Oleksii Sagitov via Shutterstock

INCIDENTS OF MOTORISTS putting the wrong type of fuel into their vehicles increases during this year, according to the AA’s annual breakdown review.

More motorists were found to have put petrol in a diesel engine that the other way around, which the AA says is due to the size of nozzles.

The AA’s 2012 breakdown records suggest that men are more inclined to make the mistake than women.

“This slight increase we’re seeing is not wholly unsurprising given the growing preference for diesel cars in this country,” said Conor Faughnan, Director of Consumer Affairs, AA Ireland. “Most often its drivers who have switched from a petrol to a diesel car who miss-fuel. Recently we even had one motorist miss-fuel twice in the one week; we also have customers who have called us out on four and even five occasions.”

Although the error is common, the AA says that drivers are often quite embarrassed about it – with some opting to pay in cash so their partner doesn’t discover their mistake.

“People are very embarrassed by it but you are not alone. Every time someone calls they feel as if they are the only idiot who could possibly make this mistake,” Stephen Kavanagh, AA Fuel Assist Technician: “In fact we will deal with about a hundred calls a month. We even had a case recently where a husband and wife both called us quite separately. Both had made the same mistake and both were very anxious not to let the other one find out what they had done. We also had customers go to put the wrong nozzle in again immediately after we’ve drained their tanks they’ve been so flustered.”

Locking keys inside vehicle

Another common reason that AA Patrols are called out is because a driver has locked keys inside their vehicle – something which women seem to do more often than men, according to the review. Over the last year the AA has been called to an average of one member per hour who has accidentally locked their keys inside their car.

Approximately once a fortnight, a young child or dog is locked inside with the keys.

“A parent might step out of the car leaving the keys in the ignition to chat to someone and the child or pet in the back leans on the door lock and hey presto they’ve got a situation on their hands,” Faughnan explained. “A quick call to us however and we’ll send someone out straightaway. We of course always prioritise incidents involving children or more vulnerable motorists.”

Meanwhile, the annual breakdown also shows that flat batteries and punctures remain the most common cause of breakdowns on Irish roads, with battery trouble the reason for 24 per cent of call outs received by AA Patrols over the last 12 months.

The AA warned that some subtle differences have emerged this year which would coincide with the older profile of vehicles on Irish roads; the percentage of breakdowns relating to steering, suspension and brake issues for example grew slightly this year in tandem with the age profile of vehicles on our roads.

According to the 2011 Irish Bulletin of Vehicle and Driver Statistics, 79 per cent of private cars in Ireland were four years and older while 60 per cent were six years and older. These figures compares to 71 per cent and 53 per cent in 2009.

Read: 1 in 3 drivers ‘expect’ aggression or intimidation on Irish roads

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Comments (32 Comments)

  • Just did this Sat. Fortunately only put a little in and topped up with diesel so dodged a bullet.

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  • Jerry 03/12/12 #

    Bit of petrol into the new diesel cars from 2008 will do no harm to it ,as long not fill the tank . Just keep topping it up with diesel to dilute petrol . Northern European drivers put small amount of petrol into their cars in winter to stop their diesel freezing

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    • Mjhint 03/12/12 #

      No thats an old wives tale. No one puts petrol in diesel in northern europe anymore because they use proper winter diesel & diesel heaters. We used to put petrol into irish diesel when traveling to europe as the winter diesel here is only garunteed to -18c so it would help the problem a little but once it gets below 25 it wont help.

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  • The diesel nozzles are bigger which means petrol nozzles can still fit into the diesel cars. I work in a petrol station and the amount of people doing it is crazy. Expensive mistake to make! Wouldn’t like to do it myself! And its true, its more men than women making the mistake!

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  • Wait a few years when fossil fuels have been replaced! Be interesting to see what happens when someone tries to top up a Hydrogen cell powered car at an electrical top up point!!

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  • Oh I have done it myself lol.
    funniest advert I have ever seen on the subject is “little girl saying bol**x” it’s a vw advert that was never aired….. Wonder why !
    ***contains some swear words****

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  • Don’t be surprised if you get penalty points and an ?80 fine for making this mistake in the near future

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  • I found myself almost paranoid about this the last time I filled the car. I checked and rechecked the pump and found myself checking it again once in the car, before releasing the fuel. And I wondered why the garages have fuel and diesel pumps beside one another. Why not two petrol together and then two diesel together. Even in different lanes if the demand is there.

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    • Because the words ‘unleaded’ & ‘diesel’ are not very hard to read…. -.-

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    • @Vanessa Yeah, cos it’s that simple.

      I did this a while back. Thing is I drive a petrol car, my other half drives a diesel and we swap about for various reasons quite often. A moment of inattention and it’s very easy to forget which car you are refueling. I only realised my mistake when I cheerily said to the cashier ‘…and thirty euros of diesel.’, and she said those horrible words ‘No, that was petrol’.

      I did the thing in the article – got it all sorted out, paid for it, and never said another word about it :)

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    • Yes I know it is easy to have a moment of ‘not thinking’ but its quite an expensive mistake to make that everyone should be aware of what pump they are picking up before filling. In my experiences with customers who have made this mistake, a few have given out to me for things that were not my doing in the 1st place. For example, saturday evening, a woman gave out to ME for the petrol station having the petrol nozzle on the right hand side of the diesel nozzle, when the petrol station she usually uses has it the other way around. So maybe just a bit more awareness of what you’re doing, especially with substances like petrol & diesel :D

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  • People can be unbelievably stupid and have every right to be embarrassed for their costly mistake, luckily my car has DIESEL in big capital letters near the fuel cap. :0/

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  • Used to work in a petrol station up to last year…horrible mistake to make. Most people fill up when absolutely necessary and then full all the way. This would equate to nearly €90 worth of a fill. Customer then realises the mistake and goes ballistic. AA get the call, bleed the tank, charge for disposal of the fuel, and you need to fill up with the proper stuff. Could be looking at a mistake worth over €300. Most customers actually believed that they shouldn’t have to pay for the stuff that was dispensed in error! Then my pity disappeared. Thank god I don’t work in a petrol station anymore!

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  • What the AA actually said was “Lowering of brain cells applied at petrol stations across Ireland.”

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  • Mjhint 03/12/12 #

    this happened to me for the first time 2 weeks ago after 30 years driving & it was the petrol pump attendant that put it in claiming I asked for petrol. I had just said ?20 & pulled up at the diesel pump. They had to suck it out at 8pm at night & 4 tired children in the car. It took 2 hrs to sort this out & the garage owner tried to blame me until I pointed out diesel was written on the cap. My advice is fill the tank yourself & double check the pump grade. An easy mistake to make even by a petrol pump attendant.

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  • Nobody has mentioned the amount of petrol stations who accidentally get petrol delivered into their diesel tanks and sell it on to the unsuspecting motorist having added diesel in afterwards to delay the immediate effect on the car

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  • I picked up a petrol cap in halfords that needs a diesel nossle to open it. Means you can’t make the mistake

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  • This is my greatest fear in life.

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  • Daithi 04/12/12 #

    I put in 20 euros of petrol before I realised my mistake. The lads at the petrol station said to just fill to the brim with diesel , I did and it was fine.

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    • put ?20 of petrol into my diesel car last month by mistake topped it up with diesel and it drove for a week then the pump went on it now looking at ?400 to repair it and yes i do feel like a tool

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  • jrbmc 03/12/12 #

    They must be old cars , thought that with pumps now you can only fit the petrol nozzle into a petrol run cars and same case for diesel cars

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  • Its all the butters who spent money on a new car to save 200 a year in tax, theyre all driving diesels now and keep forgetting at the oump

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  • Silly but understandable mistake….but I don’t get why it’s actually rising? What’s that about?;)

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  • They should’ve gone to SpecMasters.

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