Who else in Ireland would you move your money to? BoI or AIB, or as we ought to call them, the apology-to-customers-because-we-were-caught-overcharging-you-again club? Who else is there that you could viably use as a day-to-day current account bank?

Fact is, Ulster Bank haven’t done anything that the other banks haven’t done. They were just the first to get hit by the inevitable. You sack staff with thirty years experience in favour of half the number of offshored outsourced inexperienced staff, and you will get trouble, it’s as simple as that.

Nope. I’m a customer and I won’t be moving. Not yet anyway.

Despite this set back, they are the only bank I can tolerate in this country. I’ve had accounts with both Bank of Ireland, and with Permanent TSB and had nothing but trouble.

Was a Bank of Ireland customer since I was 12, and while in college wanted to get a laser card. Walked into the nearest branch and was told I had to go back to the branch I opened the account in and make an application, and then I would be “considered” for one. Asked to change the address on my account “You’ll have to go to your original branch”. Asked to increase the ridiculous ATM withdraw limit, “You’ll have to go to your original branch.”

Permanent TSB have become intolerable in the recent past to, they want you to use their staff as little as possible. Was told they’re only ever allowed one person at the counter now regardless of how busy it is, and any lodgements or withdraws, they want you to use their horrible machines for. Even if you spend 10 minutes queuing for the counter, they’ll send you away to use their machines.

AIB has never been an option. How many times have they been in the news for overcharging customers?

I agree mark, but these are the 1st to have the roof collapse on them. Other banks have not yet, so their customers should move away. Yes other banks get caught over charging an awful lot to be a coincidence, but nothing as bad as the scale of this. Maybe if we’re lucky, they’ll take heed of the mass exodus of ulster bank and make sure it doesn’t happen to them…. Maybe.

I am staying with them!The treatment and handling of my businesses has been second to none up to this cock up!Im too old to be bothered to set up elsewhere!

I know what you mean Anthony, and if this was (say) the UK or mainland Europe, I’d be gone from there already; but this is Ireland, land of denial and blamedodging. AIB, BOI and the others are watching RBS right now and just laughing; I doubt anyone there has even *thought* to review their IT systems and hiring policies in light of this, much less that there’s any impetus to actually *do* anything…

As already been said, where shall we move it to? Under the mattress!?