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Tuesday 21 March 2023 Dublin: 10°C

# Competition and Consumer Protection Commission

Last year
Sixty per cent of Ulster Bank and KBC customers report 'challenges' when switching providers
Transferring direct debits and payments continues to be the most significant issue.
# The Big Bank Switch
Competition watchdog green lights Permanent TSB's €7.6 billion deal with Ulster Bank
The deal includes 25 of Ulster Bank’s branches.
All time
# consumer watchdog
No sanctions against car insurers over alleged pricing practices despite five-year probe
Pearse Doherty said the consumer watchdog needs expanded powers to deal with competition law breaches.
# The Banks
Irish banks want to take on Revolut together — but why has the competition watchdog 'rejected' them?
Why has it taken so long for Irish banks to address competition from fresh-faced fintech companies?
# bmw recall
BMW Ireland issues voluntary recall of certain 3 Series cars
The affected vehicles were manufactured between 1997 and 2000.
# warning
More customers left out-of-pocket after reappears amid ongoing investigation
A consumer watchdog said it is taking customers’ allegations “very seriously”.
# Shopping
Black Friday shoppers warned to be aware of their rights as watchdog expects surge in requests for help
It is expected that around €250m will be spent by Irish shoppers today.
Consumer watchdog to probe pricing of public liability insurance
The Competition and Consumer Protection Commission is to probe into the increasing levels of public liability insurance premiums.
# Consumer protection
'Unfair' language in nursing home contracts led residents into terms they would never agree to
The CCPC has published new guidelines for the sector today.
# Deli Dispute
Deli worker who told bosses they'd stocked 'cake infested with worms' loses WRC claim
The WRC found that the man had not been punished by the supermarket for raising health and safety concerns.
# Your Say
Poll: Would you change your waste collection provider?
A report has found that just 15% of people with a choice of waste provider have ever changed who collects their bins.
# Bin Charges
'Consumers have little or no power': CCPC expresses concerns over unregulated Irish waste market
The average home now pays €230-€280 a year in waste collection charges.
# know your rights
Watchdog reminds shoppers their rights don't change for Christmas sales
If an item is faulty, consumers are still entitled to a repair, replacement or refund, even if it was on sale.
# hoverboards
Nearly 34,000 products didn't make it onto the Irish market over safety concerns
The latest figures were released by the Competition and Consumer Protection Commission.
# big mistakes
Vodafone, Meteor, Three and UPC all in trouble for breaking consumer laws
With 111 nationwide inspections and 62 enforcement actions, 2015 was a busy year for Ireland’s consumer protection watchdog.
# Safety
Now Tesco has been slapped on the wrist over potentially unsafe hoverboards
Safety concerns have been raised over the popular two-wheeled scooters after a number of reports of units catching fire.
# standards
Brown Thomas told to stop selling potentially unsafe hoverboards
After an investigation, three Irish retailers have been directed to stop selling these non-compliant products.
# fire risk
Retailers could face crackdown over dodgy hoverboards
The consumer protection watchdog has warned shoppers buying hoverboards to ensure they meet safety standards.
# dodgy deals
Dublin salesman fined for selling previously crashed cars to customers
Compensation orders have been secured for consumers who had been provided with misleading information.
# No Go McFly
1,400 hoverboards seized at Dublin Port
Yes, you read that correctly.
# Investigation
Irish customers affected by Volkswagen scandal could be entitled to compensation
Ireland’s consumer watchdog is looking to establish if Volkswagen breached Irish law.
# shady
Eircom, Meteor, Three and UPC all made one big mistake when signing up customers
Consumers had not been given enough information before they entered into contracts.