We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

# Consumer rights

Last year
EU consumer body offers advice to Irish passengers left stranded by UK airport disruptions
All time
Passengers who missed flights due to Dublin Airport chaos have 'no automatic right to redress'
Junior minister urges shoppers to be aware of pitfalls ahead of Black Friday and Cyber Monday
Phones, plans and contracts: How will the closure of Carphone Warehouse in Ireland affect customers?
House of Fraser won't be honouring or reissuing Irish gift cards (but it is reissuing British ones)
The government plans to slap a minimum five-year expiration date on all gift cards
Inspector says 'an awful lot' of bouncy castles haven't been safety-checked
Aunt Mary has bought you another horrible Christmas jumper. So, can you return it?
The European Union has a bone to pick with Disneyland
Shoppers should soon get a lot more rights - here's how
Getting a refund for that iPhone app you don't want has become a lot easier
I've been given a horrendous gift? Can I return it? Here are your consumer rights...
Which industry did Irish consumers complain about most in 2013?
Ryanair, Aer Lingus and Greyhound among companies pursued by consumer agency
Column: Today you will see one way the EU does actually make life better
Paschal Donohoe
Hate hidden fees and extra charges? They will be a thing of the past from today
Consumer agency wants to make contracts fairer
'A powerful watchdog with real teeth': Ireland to get a new consumer body
The State still puts banking needs ahead of people's rights - FLAC
Xtra-vision reverses policy on pre-ordered Xbox One consoles
Anger as Xtra-Vision doesn’t honour Xbox pre-orders unless extra game is bought
Roaming charges in the EU could be banned soon
Consumer watchdog took over 100 actions in 2012
Ofcom sets out proposals to tackle mid-contract price rises
Cyber Monday shoppers urged to know their rights
Facebook privacy concerns are on the rise, says consumer report
Blow for Ryanair as ECJ set to uphold ash cloud challenge