Advertisement

Readers like you keep news free for everyone.

More than 5,000 readers have already pitched in to keep free access to The Journal.

For the price of one cup of coffee each week you can help keep paywalls away.

Support us today
Not now
Contribute : Support us now
Dublin: 15°C Saturday 20 August 2022

#Consumer rights

# consumer-rights - Tuesday 31 May, 2022

Passengers who missed flights due to Dublin Airport chaos have 'no automatic right to redress'
# Turbulent Times
# Turbulent Times

Passengers who missed flights due to Dublin Airport chaos have 'no automatic right to redress'

May 31st 2022, 12:38 PM 32,773 Views 14 Comments

Dublin Airport Authority may also face financial penalties, according to regulators.

# consumer-rights - Wednesday 24 November, 2021

Junior minister urges shoppers to be aware of pitfalls ahead of Black Friday and Cyber Monday
# Consumer Rights
# Consumer Rights

Junior minister urges shoppers to be aware of pitfalls ahead of Black Friday and Cyber Monday

Nov 24th 2021, 6:30 AM 10,111 Views 7 Comments

Shoppers are being warned to double check the location of the shop they’re buying from, and that the price is actually a discount.

# consumer-rights - Wednesday 21 April, 2021

Phones, plans and contracts: How will the closure of Carphone Warehouse in Ireland affect customers?
# Know Your Rights
# Know Your Rights

Phones, plans and contracts: How will the closure of Carphone Warehouse in Ireland affect customers?

Apr 21st 2021, 3:52 PM 26,810 Views 12 Comments

Contracts should continue as normal – here’s what you need to know.

# consumer-rights - Thursday 10 January, 2019

House of Fraser won't be honouring or reissuing Irish gift cards (but it is reissuing British ones)
# Consumer Rights
# Consumer Rights

House of Fraser won't be honouring or reissuing Irish gift cards (but it is reissuing British ones)

Jan 10th 2019, 6:05 AM 58,123 Views 37 Comments

This is despite House of Fraser saying in August that gift cards could be replaced with the full value being honoured.

# consumer-rights - Tuesday 5 June, 2018

The government plans to slap a minimum five-year expiration date on all gift cards
# Consumer Rights
# Consumer Rights

The government plans to slap a minimum five-year expiration date on all gift cards

Jun 5th 2018, 4:03 PM 10,818 Views 21 Comments

The Minister for Business says a lack of vouchers regulation ’causes confusion and worry’ for shoppers.

# consumer-rights - Sunday 2 July, 2017

Inspector says 'an awful lot' of bouncy castles haven't been safety-checked
# Consumer Rights
# Consumer Rights

Inspector says 'an awful lot' of bouncy castles haven't been safety-checked

Jul 2nd 2017, 7:30 AM 13,019 Views 26 Comments

Bouncy castles are one of many holiday-related items people are being warned to ensure they are safety-certified.

# consumer-rights - Saturday 26 December, 2015

Aunt Mary has bought you another horrible Christmas jumper. So, can you return it?
# Consumer Rights
# Consumer Rights

Aunt Mary has bought you another horrible Christmas jumper. So, can you return it?

Dec 26th 2015, 10:00 AM 11,612 Views 7 Comments

It’s the time of year when people need to know their consumer rights – here’s the lowdown.

# consumer-rights - Wednesday 29 July, 2015

The European Union has a bone to pick with Disneyland
# Consumer Rights
# Consumer Rights

The European Union has a bone to pick with Disneyland

Jul 29th 2015, 7:21 AM 21,319 Views 34 Comments

Are customers some certain countries being charged more?

# consumer-rights - Monday 25 May, 2015

Shoppers should soon get a lot more rights - here's how
# Consumer Protection
# Consumer Protection

Shoppers should soon get a lot more rights - here's how

May 25th 2015, 2:07 PM 21,629 Views 29 Comments

Consumer laws are about to get a shake up.

# consumer-rights - Monday 29 December, 2014

Getting a refund for that iPhone app you don't want has become a lot easier
# Consumer Rights
# Consumer Rights

Getting a refund for that iPhone app you don't want has become a lot easier

Dec 29th 2014, 5:05 PM 11,888 Views 7 Comments

iPhone and iPad users now have 14 days to request a refund for any app, song, album or book they purchase without having to give a reason.

# consumer-rights - Friday 26 December, 2014

I've been given a horrendous gift? Can I return it? Here are your consumer rights...
# I Love It Really I Do...
# I Love It Really I Do...

I've been given a horrendous gift? Can I return it? Here are your consumer rights...

Dec 26th 2014, 6:30 PM 13,042 Views 5 Comments

Changed your mind? Got a horrible jumper? Or is something simply broken?

# consumer-rights - Friday 29 August, 2014

Which industry did Irish consumers complain about most in 2013?
# Kick Up A Fuss
# Kick Up A Fuss

Which industry did Irish consumers complain about most in 2013?

Aug 29th 2014, 10:18 PM 21,015 Views 8 Comments

No prizes…

# consumer-rights - Tuesday 29 July, 2014

Ryanair, Aer Lingus and Greyhound among companies pursued by consumer agency
# Know Your Rights
# Know Your Rights

Ryanair, Aer Lingus and Greyhound among companies pursued by consumer agency

Jul 29th 2014, 6:30 AM 9,253 Views 11 Comments

The National Consumer Agency received 56,000 contacts last year.

# consumer-rights - Tuesday 1 July, 2014

Column: Today you will see one way the EU does actually make life better
# Pre-ticked Boxes
# Pre-ticked Boxes

Column: Today you will see one way the EU does actually make life better

Jul 1st 2014, 1:30 PM 38 Views 37 Comments

Promise, says minister for state Paschal Donohoe, who wants you to know that consumer is a winner under new EU legislation.

# consumer-rights - Saturday 14 June, 2014

Hate hidden fees and extra charges? They will be a thing of the past from today
# Hidden Charges
# Hidden Charges

Hate hidden fees and extra charges? They will be a thing of the past from today

Jun 14th 2014, 9:00 AM 18,137 Views 29 Comments

New legislation that boosts consumer rights comes into effect.

# consumer-rights - Thursday 5 June, 2014

Consumer agency wants to make contracts fairer
# On The Dotted Line
# On The Dotted Line

Consumer agency wants to make contracts fairer

Jun 5th 2014, 7:30 AM 4,636 Views 12 Comments

Have you a contract that automatically renews or has unequal obligations? Then you should read this.

# consumer-rights - Monday 31 March, 2014

'A powerful watchdog with real teeth': Ireland to get a new consumer body
# Consumer Rights
# Consumer Rights

'A powerful watchdog with real teeth': Ireland to get a new consumer body

Mar 31st 2014, 2:06 PM 6,273 Views 19 Comments

The Competition and Consumer Protection Bill 2014 will also ‘modernise’ laws relating to media mergers.

# consumer-rights - Friday 7 March, 2014

The State still puts banking needs ahead of people's rights - FLAC
# Soft Touch
# Soft Touch

The State still puts banking needs ahead of people's rights - FLAC

Mar 7th 2014, 1:38 PM 4,940 Views 28 Comments

The Free Legal Advice Centres says boom time soft-touch regulation “persists to this day”

# consumer-rights - Tuesday 26 November, 2013

Xtra-vision reverses policy on pre-ordered Xbox One consoles
# Game Change
# Game Change

Xtra-vision reverses policy on pre-ordered Xbox One consoles

Nov 26th 2013, 1:59 PM 33,735 Views 81 Comments

From today, any person who collects their pre-ordered XBox One will not have to purchase an additional game in order to receive their console.

# consumer-rights - Monday 25 November, 2013

Anger as Xtra-Vision doesn’t honour Xbox pre-orders unless extra game is bought
# No Deal
# No Deal

Anger as Xtra-Vision doesn’t honour Xbox pre-orders unless extra game is bought

Nov 25th 2013, 10:28 PM 53,021 Views 141 Comments

This requirement was asked of pre-order customers even if they had already paid in full for the new Xbox One console.

# consumer-rights - Wednesday 11 September, 2013

Roaming charges in the EU could be banned soon
# Phone Bill
# Phone Bill

Roaming charges in the EU could be banned soon

Sep 11th 2013, 9:48 PM 8,682 Views 48 Comments

The new legislative package launched today could bring the end to roaming charges and compulsory 24 month contracts.

# consumer-rights - Thursday 11 July, 2013

Consumer watchdog took over 100 actions in 2012
# All About The Price Tag
# All About The Price Tag

Consumer watchdog took over 100 actions in 2012

Jul 11th 2013, 8:28 PM 5,429 Views 8 Comments

The National Consumer Agency issued 71 on the spot fines to traders who incorrectly displayed their prices last year, issuing notices to a further 40.

# consumer-rights - Thursday 3 January, 2013

Ofcom sets out proposals to tackle mid-contract price rises
# Consumers
# Consumers

Ofcom sets out proposals to tackle mid-contract price rises

Jan 3rd 2013, 11:48 AM 3,934 Views 9 Comments

The regulator is considering introducing rules allowing customers to exit their contract without penalty if prices are raised in the middle of a contract term.

# consumer-rights - Monday 26 November, 2012

Cyber Monday shoppers urged to know their rights
# Cyber Monday
# Cyber Monday

Cyber Monday shoppers urged to know their rights

Nov 26th 2012, 9:01 AM 5,193 Views 11 Comments

The NCA says there are certain risks with online shopping, particularly the non-delivery of goods or if consumers wish to return an item.

# consumer-rights - Friday 4 May, 2012

Facebook privacy concerns are on the rise, says consumer report
# Facebook
# Facebook

Facebook privacy concerns are on the rise, says consumer report

May 4th 2012, 4:48 PM 3,365 Views 14 Comments

Oversharing and excessive data collection are growing concerns of Facebook users, a US consumer reports has claimed.

# consumer-rights - Friday 23 March, 2012

Blow for Ryanair as ECJ set to uphold ash cloud challenge
# Ash Cloud
# Ash Cloud

Blow for Ryanair as ECJ set to uphold ash cloud challenge

Mar 23rd 2012, 10:30 AM 1,735 Views 7 Comments

The ECJ’s advocate-general is likely to uphold a complaint from a Dubliner whose flight was cancelled during the 2010 disruption.

∞

About Us

Follow Us

Corrections

Policies

Content copyright © Journal Media Ltd. 2022 Registered in Dublin, registration number: 483623. Registered office: 3rd floor, Latin Hall, Golden Lane, Dublin 8.

TheJournal.ie supports the work of the Press Council of Ireland and the Office of the Press Ombudsman, and our staff operate within the Code of Practice. You can obtain a copy of the Code, or contact the Council, at www.presscouncil.ie, PH: (01) 6489130, Lo-Call 1890 208 080 or email: info@presscouncil.ie
 

Please note that TheJournal.ie uses cookies to improve your experience and to provide services and advertising. For more information on cookies please refer to our cookies policy.

News images provided by Press Association and Photocall Ireland unless otherwise stated. Irish sport images provided by Inpho Photography unless otherwise stated. Wire service provided by Associated Press.

Journal Media does not control and is not responsible for user created content, posts, comments, submissions or preferences. Users are reminded that they are fully responsible for their own created content and their own posts, comments and submissions and fully and effectively warrant and indemnify Journal Media in relation to such content and their ability to make such content, posts, comments and submissions available. Journal Media does not control and is not responsible for the content of external websites.

Switch to Mobile Site

Sites: TheJournal.ie | Noteworthy | The42 | Boards.ie | Adverts.ie | Daft.ie