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Readers like you keep news free for everyone.
More than 5,000 readers have already pitched in to keep free access to The Journal.
For the price of one cup of coffee each week you can help keep paywalls away.
Dublin Airport Authority may also face financial penalties, according to regulators.
Shoppers are being warned to double check the location of the shop they’re buying from, and that the price is actually a discount.
Contracts should continue as normal – here’s what you need to know.
This is despite House of Fraser saying in August that gift cards could be replaced with the full value being honoured.
The Minister for Business says a lack of vouchers regulation ’causes confusion and worry’ for shoppers.
Bouncy castles are one of many holiday-related items people are being warned to ensure they are safety-certified.
It’s the time of year when people need to know their consumer rights – here’s the lowdown.
Are customers some certain countries being charged more?
Consumer laws are about to get a shake up.
iPhone and iPad users now have 14 days to request a refund for any app, song, album or book they purchase without having to give a reason.
Changed your mind? Got a horrible jumper? Or is something simply broken?
The National Consumer Agency received 56,000 contacts last year.
Promise, says minister for state Paschal Donohoe, who wants you to know that consumer is a winner under new EU legislation.
New legislation that boosts consumer rights comes into effect.
Have you a contract that automatically renews or has unequal obligations? Then you should read this.
The Competition and Consumer Protection Bill 2014 will also ‘modernise’ laws relating to media mergers.
The Free Legal Advice Centres says boom time soft-touch regulation “persists to this day”
From today, any person who collects their pre-ordered XBox One will not have to purchase an additional game in order to receive their console.
This requirement was asked of pre-order customers even if they had already paid in full for the new Xbox One console.
The new legislative package launched today could bring the end to roaming charges and compulsory 24 month contracts.
The National Consumer Agency issued 71 on the spot fines to traders who incorrectly displayed their prices last year, issuing notices to a further 40.
The regulator is considering introducing rules allowing customers to exit their contract without penalty if prices are raised in the middle of a contract term.
The NCA says there are certain risks with online shopping, particularly the non-delivery of goods or if consumers wish to return an item.
Oversharing and excessive data collection are growing concerns of Facebook users, a US consumer reports has claimed.
The ECJ’s advocate-general is likely to uphold a complaint from a Dubliner whose flight was cancelled during the 2010 disruption.