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#Consumer rights

# consumer-rights - Thursday 10 January, 2019

House of Fraser won't be honouring or reissuing Irish gift cards (but it is reissuing British ones)

This is despite House of Fraser saying in August that gift cards could be replaced with the full value being honoured.

# consumer-rights - Tuesday 5 June, 2018

The government plans to slap a minimum five-year expiration date on all gift cards

The Minister for Business says a lack of vouchers regulation ’causes confusion and worry’ for shoppers.

# consumer-rights - Sunday 2 July, 2017

Inspector says 'an awful lot' of bouncy castles haven't been safety-checked

Bouncy castles are one of many holiday-related items people are being warned to ensure they are safety-certified.

# consumer-rights - Saturday 26 December, 2015

Aunt Mary has bought you another horrible Christmas jumper. So, can you return it?

It’s the time of year when people need to know their consumer rights – here’s the lowdown.

# consumer-rights - Wednesday 29 July, 2015

The European Union has a bone to pick with Disneyland

Are customers some certain countries being charged more?

# consumer-rights - Monday 25 May, 2015

Shoppers should soon get a lot more rights - here's how

Consumer laws are about to get a shake up.

# consumer-rights - Monday 29 December, 2014

Getting a refund for that iPhone app you don't want has become a lot easier

iPhone and iPad users now have 14 days to request a refund for any app, song, album or book they purchase without having to give a reason.

# consumer-rights - Friday 26 December, 2014

I've been given a horrendous gift? Can I return it? Here are your consumer rights...

Changed your mind? Got a horrible jumper? Or is something simply broken?

# consumer-rights - Friday 29 August, 2014

Which industry did Irish consumers complain about most in 2013?

No prizes…

# consumer-rights - Tuesday 29 July, 2014

Ryanair, Aer Lingus and Greyhound among companies pursued by consumer agency

The National Consumer Agency received 56,000 contacts last year.

# consumer-rights - Tuesday 1 July, 2014

Column: Today you will see one way the EU does actually make life better

Promise, says minister for state Paschal Donohoe, who wants you to know that consumer is a winner under new EU legislation.

# consumer-rights - Saturday 14 June, 2014

Hate hidden fees and extra charges? They will be a thing of the past from today

New legislation that boosts consumer rights comes into effect.

# consumer-rights - Thursday 5 June, 2014

Consumer agency wants to make contracts fairer

Have you a contract that automatically renews or has unequal obligations? Then you should read this.

# consumer-rights - Monday 31 March, 2014

'A powerful watchdog with real teeth': Ireland to get a new consumer body

The Competition and Consumer Protection Bill 2014 will also ‘modernise’ laws relating to media mergers.

# consumer-rights - Friday 7 March, 2014

The State still puts banking needs ahead of people's rights - FLAC

The Free Legal Advice Centres says boom time soft-touch regulation “persists to this day”

# consumer-rights - Tuesday 26 November, 2013

Xtra-vision reverses policy on pre-ordered Xbox One consoles

From today, any person who collects their pre-ordered XBox One will not have to purchase an additional game in order to receive their console.

# consumer-rights - Monday 25 November, 2013

Anger as Xtra-Vision doesn’t honour Xbox pre-orders unless extra game is bought

This requirement was asked of pre-order customers even if they had already paid in full for the new Xbox One console.

# consumer-rights - Wednesday 11 September, 2013

Roaming charges in the EU could be banned soon

The new legislative package launched today could bring the end to roaming charges and compulsory 24 month contracts.

# consumer-rights - Thursday 11 July, 2013

Consumer watchdog took over 100 actions in 2012

The National Consumer Agency issued 71 on the spot fines to traders who incorrectly displayed their prices last year, issuing notices to a further 40.

# consumer-rights - Thursday 3 January, 2013

Ofcom sets out proposals to tackle mid-contract price rises

The regulator is considering introducing rules allowing customers to exit their contract without penalty if prices are raised in the middle of a contract term.

# consumer-rights - Monday 26 November, 2012

Cyber Monday shoppers urged to know their rights

The NCA says there are certain risks with online shopping, particularly the non-delivery of goods or if consumers wish to return an item.

# consumer-rights - Friday 4 May, 2012

Facebook privacy concerns are on the rise, says consumer report

Oversharing and excessive data collection are growing concerns of Facebook users, a US consumer reports has claimed.

# consumer-rights - Friday 23 March, 2012

Blow for Ryanair as ECJ set to uphold ash cloud challenge

The ECJ’s advocate-general is likely to uphold a complaint from a Dubliner whose flight was cancelled during the 2010 disruption.