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#customers
# customers - Tuesday 24 July, 2018
Irish banks are fond of customer-first slogans - but the Central Bank says they're not living up to them
The review found there is still a crisis-era mindset in several executive committees.
# customers - Sunday 6 May, 2018
Tesco Mobile got a slap on the wrist for months of overcharging customers on EU roaming
The communications regulator found the mobile carrier was not complying with EU rules.
# customers - Wednesday 25 April, 2018
3,400 new victims of tracker mortgage scandal identified
37,100 customers affected by the scandal have now been identified, with €459 million in redress paid to date.
# customers - Monday 16 April, 2018
Tech retailer Click.ie to go into liquidation after months of customer complaints
The company sells refurbished smartphones at marked down prices.
# customers - Monday 26 March, 2018
Fuming customers say tech retailer Click.ie hasn't shipped their phones or issued receipts
The company sells refurbished smartphones at at marked down prices.
# customers - Friday 29 December, 2017
How Much of a Horrible Customer Are You?
The sales are bringing out the worst in us all.
# customers - Monday 18 December, 2017
Click.ie says tech products are being shipped as customers panic about Christmas gifts
Customers have also complained that the company is ignoring their calls.
# customers - Thursday 7 December, 2017
Does Irish Water have your correct details? At least 19,000 customers need to get in touch so they can get their refund
The water utility plans to send out over 100,000 emails and 30,000 texts to customers to ensure that the process is as efficient as possible.
# customers - Monday 9 October, 2017
Eir fined over €10,500 after it admitted overcharging customers
The case was heard in Dublin District Court.
# customers - Sunday 2 July, 2017
Ryanair denies splitting up families on flights, but customers are not happy
Passengers are being charged extra to sit together, but the airline has denied changing its policy.
# customers - Saturday 27 May, 2017
British Airways cancels all flights from Heathrow and Gatwick after massive IT failure
Some passengers have suggested that the outage was caused by a lightning strike.
# customers - Saturday 13 May, 2017
Ryanair's marketing chief: 'I don't want customers to love us'
Kenny Jacobs said the budget airline is now ‘nice enough’.
# customers - Sunday 29 January, 2017
"It's the future": Restaurants and cafés are cracking down on smoking outside
Two business owners told us why they’ve done it.
# customers - Tuesday 24 January, 2017
Explainer: How people on tracker mortgages were shafted by financial institutions
There have been calls for gardaí to investigate the tracker mortgage scandal.
# customers - Tuesday 20 December, 2016
ESB to replace 27,000 meters that may be overcharging customers
It estimates that around 10% of these could be faulty.
# customers - Monday 11 July, 2016
Irish Water revenue from bills slashed almost in half
The suspension of charges was announced by the government as the fifth bill was being issued to customers.
# customers - Wednesday 11 May, 2016
Over 70 Tesco outlets to go on strike from Monday
The workers are protesting changes to contacts for up to 300 staff members.
# customers - Tuesday 29 December, 2015
The post-Christmas sales are a 'mixed bag' for Irish retailers
Footfall is down, but spending is up.
# customers - Tuesday 24 November, 2015
Customers warned over fire-risk tumble dryers
The affected brands are all marketed in Ireland.
# customers - Thursday 19 November, 2015
Complaints upheld against two Irish food retailers about their special offers
Customers at Dunnes Stores and Supervalu both felt they got an unfair deal.
# customers - Wednesday 11 November, 2015
Post Office aims to fill customer service gap left by banks with new current accounts
An Post has seen its business impacted by a movement away from cash payments.
# customers - Tuesday 6 October, 2015
Irish Water's getting 300% more calls today than usual
It’s all because of something pretty simple.
# customers - Monday 5 October, 2015
UK in 'chaos' over plastic bag levy. What's all the fuss about? We did that 13 years ago...
The year of Saipan and Nadine Coyle forgetting her age we began paying for our plastic bags.
# customers - Thursday 1 October, 2015
UPC customers are now Virgin Media customers - so will our remote controls work now?
Their CEO says they will. But what else will the UPC rebrand mean for existing customers?
# customers - Monday 28 September, 2015
This Dublin pub is sharing nightmare customer stories
The takeaway? People who work in pubs are SAINTS.
# customers - Thursday 3 September, 2015
Eircom says services are returning to normal today
The loss of service yesterday impacted customers south of the country and in Dublin.
# customers - Wednesday 26 August, 2015
These diners are being called the 'worst customers ever' for leaving a waitress this 'tip'
‘LOL’. Nice, real nice.
# customers - Friday 29 May, 2015
The Bank of Ireland is moving in the right direction on mortgages
The bank has made cuts to its fixed-rate mortgages.
# customers - Sunday 3 May, 2015
Bank of Ireland customers can access their accounts again after being locked out
The bank has apologised for any inconvenience caused.
# customers - Tuesday 7 April, 2015
Three says issues with mobile service resolved
Thousands of customers were experiencing difficulties since yesterday afternoon.
# customers - Thursday 2 April, 2015
Poll: Would you shop in Dunnes today?
Or would you avoid the shops in support of the workers?
# customers - Tuesday 24 March, 2015
Starbucks stops writing 'race together' on cups after 'cascade of negativity'
They haven’t given up on the whole idea though.
# customers - Friday 6 February, 2015
Vodafone lost 278 customers A DAY in 2014
The telecoms giant is struggling to compete in the 4G data pack market here
# customers - Tuesday 27 January, 2015
VHI customer? A small bit of good news for you
Might save you a few bob.
# customers - Thursday 8 January, 2015
Ryanair says beware of 'screenscraper' websites that use its name to sell flights
The airline has won a case against a site that used its URL.
# customers - Saturday 25 October, 2014
Galway County Council calls on Government to suspend water charges
The motion was put forward by Independent Councillor James Charity.
# customers - Tuesday 30 September, 2014
UPC broadband back up after technical difficulties across parts of Dublin
Engineers worked to fix the problem, said the broadband provider.
# customers - Saturday 27 September, 2014
Fourth man appears in court over cocaine seizure off Irish coast
The man was charged last night by police in the United Kingdom.
# customers - Thursday 28 August, 2014
Delayed wage payments should be in accounts by end of day
Bank of Ireland said many payments have already been processed and apologised for the delay.
# customers - Thursday 31 July, 2014
Had a Paddy Power account in 2010? You need to read this
The company has alerted An Garda Síochána and the Data Protection Commissioner’s office about the incident.
Your say
View more polls
Poll: Have you started your Christmas shopping?
WE ARE 18 days away from Christmas – that’s 17 shopping days. That’s 408 hours (sorry).
It always seems as though there are those who get the shopping out of the way in March where some like that last minute panic on Christmas Eve.
So, this morning we want to know: Have you started your Christmas shopping?
Poll Results:
Yes (5825)
No (3807)
I've done it all (smug) (2147)
Share your story: voices@thejournal.ie
Saoirse McHugh: Carbon tax is a red herring, the real climate culprit is the global tax system
By Saoirse McHugh
It’s time for governments to fix the global tax system, for the sake of the planet.
How I Spend My Money: A 26-year-old recruiter on €40,000 living in Dublin
By TheJournal.ie reader
The 26-year-old is adjusting after moving out of her family home
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