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Ulster Bank customers report mortgage direct debit problems
The bank says it is ‘working to resolve’ the issue.
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The bank says it is ‘working to resolve’ the issue.
Some 8,000 customers who pay via direct debit were affected.
The problem has now been resolved.
The utility claims in records released under freedom of information that ‘extra staff training’ was instigated at no cost following the data breaches in March 2015.
A bank statement containing financial information was previously requested when signing up for a TV license direct debt.
Around 1 million letters will be sent out over the coming weeks.
An aggrieved-but-calm AIB customer, with €82 in his account, tells the bank why he is leaving them.