#Open journalism No news is bad news

Your contributions will help us continue to deliver the stories that are important to you

Support The Journal
Dublin: 7°C Friday 3 December 2021

8,000 Irish drivers overcharged by insurance company 123.ie

The company is refunding customers and paying an additional 5% in compensation.

Image: Shutterstock/Kichigin

THOUSANDS OF IRISH drivers are due refunds from 123.ie after the company made an error calculating premiums.

Some 8,000 customers have been affected by the mistake, with the average refund being around €80.

The Irish insurer began refunding customers last week and said it will complete the process by the end of next week.

In a statement 123.ie said, ”The error related to some of the vehicle history information, it was technical in nature and the company has taken steps to ensure that it doesn’t recur.

The error impacted approximately 8,000 customers over a two year period. The average amount of refund is €80.00.

“It was identified by the company and notified to the Central Bank of Ireland in October, 2015.

“The company immediately began the process of identifying which customers had been impacted and determining the refunds due to them. In addition to the refund due to the customer, the company is also paying an additional 5% in compensation.”

Read: Man in his 50s arrested over 21-year-old beaten to death in barn in 2007>

About the author:

Read next: