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A patient's medical chart 'was found on top of a glass cabinet in a hospital'

The special report on the hospitals sector was carried out in 20 Irish hospitals.
May 21st 2018, 3:22 PM 21,306 30

A SPECIAL INVESTIGATION by the Data Protection Commissioner (DPC) has raised a series of concerns about how data is handled in Irish hospitals.

The special report on the hospitals sector was carried out in 20 Irish hospitals and found a number of issues in how data is managed in hospitals.

The report, carried out by the Special Investigation Unit (SIU) was released today. It was carried out throughout 2017 by officers from the DPC.

The DPC says that the report was a two-fold concern.

“Firstly, its purpose is to bring to the attention of every hospital in the state the matters of concern that our inspectors found in the sample of twenty hospitals inspected.

“Secondly, its purpose is to prompt every hospital in the state to examine whether any or all of the matters of concern highlighted in this report are occurring or could occur in its facility and, if so, to implement the recommendations we are making to remedy the situation.”

In one case, the report says:

“In one hospital on the corridor of a public ward, patient charts of current patients were stored in an unlocked glass cabinet. On further inspection, a patient medical chart of a discharged patient was found disregarded on top of the glass cabinet. On the same ward, the inspectors observed two cardboard boxes containing patient charts of discharged patients.

“These charts were awaiting transmission onwards to the Medical Records Library and the inspectors were informed that it was standard practice that charts of discharged patients would be stored in this way on the ward for up to one week. In these examples, the patient charts could easily be accessed by patients, visitors or other members of the public.”

Overall, the report highlights concerns in a number of areas and makes 26 separate recommendations. These include concerns on the use of fax machines and the storage of hospital charts. It adds that “a screen saver should appear on locked screens to ensure that no personal data of patients remains visible”, as this had previously been an issue.

Speaking today, the head of the SIU, Assistant Commissioner Tony Delaney stated:

“I strongly urge every hospital to positively receive this investigation report and to embrace it as a very useful tool that will enable them to spot the significant data processing security risks that may permeate their facilities on a daily basis. No similar data protection investigation on this scale across twenty hospitals has ever been undertaken in the State previously.”

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Paul Hosford

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