Skip to content
This site uses cookies. By continuing to browse, you agree to the use of cookies. You can change your settings or learn more here.
OK

Ryanair passenger forced to sit next to vomit on 1.5 hour flight says he was 'definitely conscious of the smell'

O’Hare said he’s disappointed in the customer service.
Aug 18th 2015, 12:08 PM 40,944 78

A RYANAIR CUSTOMER was forced to sit next to vomit on a flight home to Dublin from London on Sunday after being told it would not be cleaned up until the plane landed.

Noel O’Hare told TheJournal.ie that ‘the experience was definitely uncomfortable’.

“Flying doesn’t bother me but to others flying is a scary situation, top that off with vomit next to them and I’m sure Ryanair would have had a lot more to deal with.”

“I boarded the plane with friends and noticed the unsightly mess straight away, after mentioning it to cabin crew and being told it would not be cleaned until aircraft lands in Dublin, my attention was directed to the vomit for the duration of the flight, knowing that it was next to me made feel uneasy and I was definitely conscious about any smell.”

The airline has issued an apology to Noel for any inconvenience caused. However, O’Hare added that he’s disappointed in the customer service:

I study a masters in marketing so I am 100% aware of how businesses should be caring for their customer, this definitely isn’t how.

“I was in Kent catching up with friends and on my way back home, I really enjoyed my trip away. This wasn’t the ending I expected but I won’t let it dampen my holiday.”

Read: Ryanair claims to be first airline to fly 10 million international passengers in a month>

Send a tip to the author

Cliodhna Russell

COMMENTS (78)

This is YOUR comments community. Stay civil, stay constructive, stay on topic. Please familiarise yourself with our comments policy here before taking part.
write a comment

    Leave a comment

     
    cancel reply
    Back to top