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Ryanair has joined Twitter...but don't bother with queries

The @Ryanair account has promised not to charge us for following but told us that it will be not be replying to questions.

SO, RYANAIR HAS joined Twitter. The airline has never quite been renowned for its customer service and, although it’s early days, the @Ryanair account doesn’t seem to be in the mood for changing that anytime soon.

For its first tweet Ryanair managed to poke a little fun at itself, letting us know that there will be no hidden charges for followers:

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(There is no word yet if Michael O’Leary will be tweeting from the account. Pic: Virginia Mayo/AP)

Any hopes that Ryanair had perhaps gone a little soft may have been vanquished by the next tweet from however which hinted that they will not be taking any customers queries, directing users toward the online contact form:

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A couple of hours after being set up the account has yet to follow anybody either so it remains to be seen how interactive @Ryanair will be.

Ryanair may be the biggest airline by passenger numbers in Europe but they have much catching up to do on twitter with competitors such as @AerLingus and @British_Airways having well maintained interactive accounts.

Read: Pope joins Twitter at @pontifex – but won’t tweet until next week >

Read: Pat Kenny has joined Twitter (kind of) >

About the author:

Rónán Duffy

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