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Topshop ditching super skinny mannequins after shopper's Facebook complaint

Do you think the customer had a point?
Jul 29th 2015, 12:53 PM 21,645 35

TOPSHOP SAYS IT will stop using very thin mannequins after a customer took to Facebook to complain about them.

Kate Berry wrote the message to Topshop and accused the retailer of a “lack of concern for body conscious youth”.

11745338_392076674326665_6509296949736666204_n (1) Source: Kate Berry via Facebook

“We come in all shapes and sizes…this mannequin is quite frankly ridiculously shaped. Young women aspire to the somewhat cult image your store offers.

Perhaps it’s about time you became responsible for the impression you have on women and young girls and helped them feel good about themselves rather than impose these ridiculous standards.

Topshop responded to Berry and told her the mannequin is based on the standard UK size 10 and is in an awkward standing position so staff can dress them easily.

However the shop did say that it won’t be ordering that style of mannequin anymore, saying:

The views of our customers are extremely valuable and we apologise if we have not lived up to the levels of service that we aim to deliver.

Divided opinions 

The message has now been shared hundreds of times and has over 4,500 likes.

Hundreds of people have also responded to Berry: some agree with her stance, while others don’t.

One woman wrote, “No, we are not all stick thin models but skinny bashing is just as bad as calling someone fat. There’s no such thing as a ‘real’ body shape. I’m pretty sure all of us are real.”

While another commenter said, “I refuse to buy from this shop as being a size 12/14 I feel too fat to buy from this shop! They only ever stock 1 or 2 ‘larger’ sizes!

So what do you think? 

Did Laura have a point about the skinny mannequins or do you think it’s not an issue?


Poll Results:

She was dead right (2630)
It's only a mannequin (1366)
I don't really care (755)



People: Topshop removes controversial image of thin model from website>

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Cliodhna Russell

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