DIGITAL TV PROVIDER Sky is to create 800 new jobs in Dublin over the next two years.

The company is to open a customer service centre in the city in August 2012 to meet the demands of its Irish customers.

The centre will be located at the Burlington Plaza and Sky says it will allow it to serve its Irish customers from “one dedicated site for the first time”.

Recruitment will begin immediately to fill the positions, which range from customer service management to HR positions.

This is the initial stage of a wider expansion which will see 1,300 jobs added to its staff rota across the UK and Ireland by 2014. Sky currently provides its products to 10.5 million homes across the UK and Ireland.

The announcement has been welcomed by the Minister for Jobs Richard Bruton and IDA Ireland.

[Update] It is understood that the jobs announcement will not affect positions at a Cork company which is contracted to carry out sales operations for Sky.

A spokesperson for Abtran told TheJournal.ie that the company supports Sky’s sales operations and does not provide customer service – which will be the central focus of the new Dublin centre.

For more information, see Sky’s Customer Centre website>

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