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Ryanair chief Michael O'Leary. Laura Hutton/Photocall Ireland
Ryanair

Ryanair donates to autism charity after boarding pass controversy

A spokesperson said the airline would not disclose the amount of the donation but said the airline regretted the two volunteers were charged for having their boarding passes printed.

RYANAIR HAS MADE a donation to Irish Autism Action in support of their Tour De Force charity cycle, after two volunteers were charged €140 to print out their boarding passes in Dublin Airport.

The two passengers, part of the group of 55 travelling to Croatia for the charity cycle, were forced to pay an extra €70 each after forgetting to print their passes.

Yesterday, the airline told its Twitter followers, on its new account, that it had made a donation to support the cycle:

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A spokesperson for the airline would not disclose the amount of the donation but told TheJournal.ie that the airline regrets that “these two passengers had to pay our boarding card reissue fee”.

However they said that the passengers did agree to check in online when they originally booked and “also received three emails reminding them of the need to print off their boarding card before departing for the airport”.

Read: Ryanair promises to refund Dr Sattar for Leicester flight fees>

Read: Ryanair hits back at survey that says it has the worst customer service>

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