It’s not the first time I’ve had to deal with this exact same issue with An Post. It seems to me that the policy of An Post is to actually just deliver the attempted deliver note and then let you pick it up from their sorting office.

Can’t say the same for my local posty..excellent service, friendly and has been known to knock in a second time if they’re passing to see if you are in.

This always happens. The note appears in the hallway. No knock. Have been waiting to catch same in the act. Well done to guy who filmed it.

Have had the same happen in D15 numerous times. At home & had a note saying failed delivery without so much as ring of the doorbell!

The prices they charge to deliver our post too just extracts the urine. That fella should be named, shamed and given the boot. Give someone who wants to work the job.

Thats why it’s registered. If your not home they can ring you or leave a note so you can get it at the depot. It’s not do much about the time but the tracking of valuable goods

I had a package hammered in thru the letterbox so bad the cardboard was torn off,another one left in the blue bin with a note in the letterbox,another just left outside the front door.unreal.

Especially when they charge €3 to re-direct mail if you cant get to the centre, if you work 9am-5pm then thats more than likely as they close at 6pm.

Would this be in an area just south of the capital? Sounds all too familiar to me!

Feck.Just had the same problem. Postman.Rammed a book into post box.Tore it . I confronted him next day. Said he wasn’t working.Now any mails that is even mildly big.I get a docket and guss what. Half the time I am inside.He just does not bother to ring the door bell.
Thanks for putting up the number the Journal.ie .I just rang them and made a complaint.
Maybe thats what we all should start doing.If they don’t ring the doorbell well then complain.

Yes, has happened to me. And if you know Galway you know the office out on Tuam Road. A nightmare to get to, there are no buses, hell there are even no footpaths. A good cycle or taxi time. Why do have that sorting office so far out where it’s hard to get there? And then they are mainly open office hours so it’s difficult to even get there if you are working

An post worst crowd I have ever had to try deal with when there is a problem, no accountability and its never there fault

That has happened to me as well, was in the house all morning and found a could not deliver note in the hall … !! Feckers

I can honestly say its happened to me in Co Louth.
Was in my bedroom and watched the postman walk up my drive and stick a note in.
He NEVER even bothered to knock with a parcel or anything.

Have to say we have great postman in Taney ,Goatstown.Always pleasent And always make sure i get Parcels etc;at door ,even been known to hold on to same until next delivery if I’m not home .Thank you Mr Postie

Happened to me once as I stood inches from the door ironing a shirt, if he’d looked through the window he’d have seen me! The look of shock on his face when I instantly opened the door and asked why he neither rang the bell or even had the package out of the van was hilarious!
A complaint went in to the local post office, hasnt happened since that I’m aware of! This was around this time last year!

Glad this issue has been raised. I’ve had parcels handed in to neighbours because there was no one at home. No note was left and it was up to my neighbour to call in with it when I was home to realise that it had actually been “delivered”. Also on that note, should packages be left with neighbours? Would they not be liable for interference prosecution if something happened to the package before they could give it in. An post should really just bring it to the local office/ holding centre at all times. At least this minority of postmen will get their act together now before Christmas.

I had a run in with an post about a year ago when I ordered a new camera lens worth 680 Euro from the uk. It was registered post and after about three weeks I checked with the company. They said an post had delivered. After checking the tracking number the said it was delivered and signed for. After about 3 more week I found a parcel which had been dropped over my side gate. Gimps. But …… The lens was in perfect working order. Dam lucky An Post dam
Lucky. Never did find out which post man did it.

I’ve had this happen several times in Cork, including when I’ve been about five feet away from the door. I hear it a lot from colleagues and friends who have the same service, and it’s gotten to the point a lot of people have things delivered to work just to make sure they actually get it. Another problem is that the office you do have to pick them up is closed weekends, and shuts at 1330. This makes picking them extremely difficult. All in all, I’ve been very, very dissatisfied and am just sorry I don’t have video evidence of it. Maybe I’ll start setting up a wireless camera.

Here’s a good one….
€8.35 was paid for Express parcel delivery, to dublin 7 area.. No answer, so Postman gave it to a teenager out walking on the next road. He then recorded it ie for the An Post tracking system as delivered at 10.30am. Child puts it on his kitchen table and goes out for the rest of the day. His father comes home at 8pm, finds it and delivers it….
There was a very specific reason why this parcel was needed, by 5pm that day. An Post – Epic Fail.

All of the above happen regularly to me. I especially dislike it when it is left with neighbours but no note is left as you may never see your parcel, luckily it hasn’t happened yet.
But my big bug bear with AnPost is the lack of staff in the post offices. I post 10 to 20 packages a week, probably spend about €5000 with them a year and if I was to charge them for the time I spend queueing I would be in profit. Worst one of all is Tallaght post office. It is a nightmare. They never have enough staff on It is the only post office for the whole area of Tallaght which has a huge population and sometimes there is only a couple of hatches open. I have spent a full hour queueing to get to the counter.

Does the same apply to apartments does anyone know?? I’ve had a few parcels delivered and a docket is always left in my post box downstairs for me to collect them from the parcel office. No one calls to the door to try deliver it, is this the practice for apartments??

Actually 74% of parcels get delivered correctly by An Post with the remaining 26% being picked up by the addressee in the following 3 days. Official surveys show that 98% of the time a genuine attempt is made to deliver it correctly.

Oh Sorry, I was dreaming there that the very well paid regulator’s officewas doing their job and making available international standard comparison quality figures.

Reading the comments above is shocking I am living in the same house for 13 years and have many a postman over that time and I have to say I must be one of the lucky ones as I have never had a problem with ANY of our Postmen ALL very pleasent and mannerly and if they dont get an answer 1st time they call they leave a note but they always call back before they finish their shift to see if your in just incase you were tied up the first time they called .Well Done An Post in the Dublin 5/13 area

“the postman always rings twice” NOT

I’ve come home to find parcels on the doorstep – sometimes left days beforehand so I’d prefer to get a docket. Also wonder will they ever investigate all the birthday cards that go missing…

http://www.boards.ie/vbulletin/showpost.php?p=75606815&postcount=107

Turns out the postman did nothing wrong and did attempt to deliver the package. Wonder will the story here be removed

I came home last week to find a ‘failed delivery’ docket in my letterbox. Around 3 hours later the postman called to my door (around 5.30p.m.) He said he was on his way home and assumed that I would be home by now and wanted to save me from having to go out on such a rotten evening. This is not the first time that this has happened. Don’t tar them all with the same brush.

I’ve had the same thing happen to me – I was home all day and mysteriously found a notification slip pushed through my door…..
My worst experience though was when I received a notification on a 5th, saying I could collect from the 6th onwards. On the 6th I went to the post office (quite far away from my home) and they couldn’t find the package. I stood there for half an hour, then they returned to the window, apologized, chose to help all other customers in the queue (making me wait again) and then they disappeared into the back, searching again. No luck. I was given a reference number and they took my phone number to ring me when the package was found. Then they asked me to describe the package – I could have given them a description, if I had ever actually seen the package or knew where it had come from! Needless to say that NOONE from An Post every actually rang me. I rang, and rang, and rang, and had to explain myself over and over again (you never get to speak to the same person twice) with no luck. After 2 weeks I received an email from a friend in the US who said she had received back a package she had sent me. She re-sent it, and had to pay for it again! When I received the box, the original wrapping was still around it, with a postal sticker on it saying: Return after the 5th – which was the day they had supposedly tried to deliver the package to my home. USELESS!

We have had down through many years an excellent post service in Valleymount, through hail rain and sometimes snow, we get our deliverys. I can remember back to the 1950’s right upto 2011, and never was there a problem with our postal service. That is a wonderful record for our post people. Thanks a million to our POST MEN. ( I’m not a n employee of An Post)

Could be worse. Got a phone call from an post asking me to pick up a parcel that was sent to my girlfriends address(my number was on it as the brother didn know hers). They told me they could find the address on the day. Bar the fact that she got post delivered to her address that day.

have had this problem numerous times and we are d5…..wouldn’t surprise me if it was our postman……..you could laugh if it wasn’t so serious!

One thing that would be really useful in post offices is a TV Licence stamp machine. I just emailed them to suggest it, wonder if I will get a reply. I always forget the tv licence stamp when I get to the counter and can’t be bothered queueing again just to get one.

An post also seems to take forever to deliver meterd post lately some of which can take 8-10 days to arrive, bills should only take a few days to arrive from being generated by companies like the ESB and meteor Vodafone etc but lately it has been taking much longer which is a sign that an post are delaying metered post in favour of speeding up ordinary post.

Why do we even need a public postal service at this stage? Constantly hearing ads on the radio offering cheaper rates…

Our post man has in the past left our packages under our car and in our green bin – leaving a note saying “package in green bin” or “package under car” – no joke!

We were tempted to say something but it has not happened in the past 12 months.

For all you people unhappy with your postal service now , you will be very pissed off when deregulation of the post service kicks in . An post charge only 55 cent to deliver a letter nationwide , when they are pushed out of cities by private companies we will all pay much more for mail , lets see how much it will cost to post a letter from Cork to Dublin.You will miss the postal service when its gone.

I live in Ireland for 5 and a half years and only once parcel was delivered to my doorstep, on that Monday morning when TheJournal.ie published this story. Three weeks later and it’s all just back to “normal” – this morning at 10:00 I’ve found a “sorry we missed you” notice in my postbox, at the same time 3 people was at home..

If you are going to complain to An Post, and you should if you want the situation to improve, ring an post Customer Services. And it helps if you can find out your Postman’s name. All help breaks loose for a postman when customer services becomes involved. National management pit pressure in local management to sort him out. If you complain locally he will only get a slap on the wrist. The number is 1850575859. And do report, because it does help.

well I have a lovely postman,
but i dunno in cities with a van being double parked and a one man postman trying to doliver a package it could be a t.v that weighs a tonne, then mabey you could see why he did it, still though you pay to get it delivered , it should be delivered!

Happens all the time !!! They have it easy

Failure to try to deliver is a frequent (routine?) occurence in Dublin 7. No response to complaints. Swiftpost sent Thursday early am at cost of 14 euros arrived Monday late afternoon. Should have used Taxi! Very disappointing service from An Post.