We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

Virgin boss Richard Branson Leon Farrell/
virgin birth

Virgin Media will be hoping for a Richard Branson bounce in Ireland

The company shed more customers over the three months before it was officially renamed from UPC.

UPC CONTINUED TO shed customers in Ireland during the three months before it went through a major rebranding as Virgin Media.

While the company celebrated an increase in broadband subscribers and phone service users over the year to the end of September, its total customers have still dropped since last year.

Parent company Liberty Global reported 18,500 fewer “customer relationships” compared to the 2014 figure as it lost more than 30,000 video subscribers in 12 months.

The trend continued over the past three months, before it was renamed as Virgin Media in Ireland, when another 1,600 customers left the telecoms and internet operator. The name change was first flagged in late August.

A spokesman said the loss of customers was mainly down to fewer subscribers on its microwave-frequency TV service and analogue TV network.

The reduction in subscriber numbers is in line with expectations given the overall competition that exists in the TV market,” he said.

Virgin Mobile

The company said it ended the latest quarter with total service subscriptions of 1.1 million, which included more than 1,000 customers signing up for Virgin Mobile before the service’s commercial launch.

90395378 Sam Boal / Sam Boal / /

Last month Virgin Media officially unveiled the service into the increasingly crowded mobile market, offering two different 30-day contracts from €20 per month for new customers.

In a statement with the latest numbers, chief financial officer Carol Grennan said:

We will continue to break barriers with Ireland’s best broadband and the best connected entertainment. As well as digital TV, ultrafast broadband and phone, we now have the most competitive mobile and overall market leading offer.”

READ: The Nokia 3310 is going to get its own emoji soon >

READ: Were you on Facebook recently? You and a billion others… >

Your Voice
Readers Comments
    Submit a report
    Please help us understand how this comment violates our community guidelines.
    Thank you for the feedback
    Your feedback has been sent to our team for review.