#Open journalism No news is bad news

Your contributions will help us continue to deliver the stories that are important to you

Support The Journal
Dublin: 7°C Wednesday 28 October 2020
Advertisement

Apple had a bad Wednesday as its online stores spent eleven hours offline

A number of Apple’s services including the App Store and iTunes went down, preventing users from downloading content.

Image: Niall Carson/PA Wire

Updated: 20:57

APPLE’S ONLINE STORES were down for more than eleven hours today with users unable to download or purchase content.

The company’s App Store, iTunes Store, Mac App Store and iBooks Store were down for all users.

Those who could access it are unable to download any apps, music, videos or books from the stores. In-app purchases are also affected as well.

The error is believed to be widespread and has affected a number of different regions, according to The Next Web. A similar problem is occurring with TestFlight, a service which allows developers to beta test new apps.

Both iCloud Mail and storage also experienced downtime today, but were rectified before 1pm today.

Apple’s System Status page did acknowledge the problem saying “customers may be unable to make purchases from the App Store, iTunes Store, iBooks Store, or Mac App Store.”

iTunes stores down 2 Apple's troubleshooting timeline earlier today. Source: Apple

Earlier today, Apple provided a statement to CNBC, claiming that an internal Domain Name System (DNS) error is the reason behind the outage.

We apologize to our customers experiencing problems with iTunes and other services this morning. The cause was an internal DNS error at Apple. We’re working to make all of the services available to customers as soon as possible, and we thank everyone for their patience,

Originally published: 15:30

Read: Here’s how you can find any of your old tweets >

Read: This is about as fake as fake €100 notes get >

About the author:

Quinton O'Reilly

Read next:

COMMENTS (29)

This is YOUR comments community. Stay civil, stay constructive, stay on topic. Please familiarise yourself with our comments policy here before taking part.
write a comment

    Leave a commentcancel