We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

The Gmail app was available for just two hours before being pulled The Canadian Press/Steve White
Mail fail

Gmail withdraws app from Apple store - just hours after launching

Google apologises to users but no word on when the app will be made available again.

GOOGLE’S LONG-AWAITED GMAIL app for iPhone, iPad and iPod touch launched on Wednesday – but was removed from the Apple App store just a few hours later due to a bug.

Users who downloaded the much-anticipated app were greeted with an error message when the app was opened for the first time. The bug also disabled notifications.

“We’ve removed the app while we correct the problem, and we’re working to bring you a new version soon. Everyone who’s already installed the app can continue to use it,” said Matthew Izatt, product manager for Gmail in an explanatory blog post.

The company also tweeted an apology.

The app offered push notifications, fast inbox searches, single-click photo uploads and a split view on the iPad, as well as several other improvements not available on the mobile web version of the email service.

It is not yet known how long it will be before the app is available again.

Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

Your Voice
Readers Comments
    Submit a report
    Please help us understand how this comment violates our community guidelines.
    Thank you for the feedback
    Your feedback has been sent to our team for review.