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Dublin: 17°C Sunday 19 September 2021
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If you get an email like this from Irish Water, delete it immediately

A number of people have been sent emails which appear to come from the company.

Image: water image via Shutterstock

IRISH WATER HAS warned that phishing emails are being sent to members of the public which appear to come from Irish Water.

The emails, which are not from the company, contain fraudulent links to a website that asks the recipient to log into a ‘My Water’ account to complete annual account maintenance.

They come from noreply.notification.water.ie@ospcs.com, mailer@elasticemail.com and possibly other email addresses.

Irish Water is advising anyone who receives these emails to delete them immediately. Do not reply or click on the link provided and do not provide any personal or financial details.

The company said it never asks customers for financial information in this way.

If you suspect that you have already responded to a phishing email with sensitive information, you are advised to:

  • Change the information you’ve revealed, like passwords or PINs on the account or service that you think might have been compromised;
  • Contact your bank or the service provider directly;
  • Routinely review your bank and credit card statements for unexplained charges or enquiries that you didn’t initiate;
  • Contact the authorities.

Irish Water stressed that there has been no breach of its security systems and that all customer details on its database are secure.

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