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Dublin: 4°C Wednesday 19 January 2022

More than 8,000 Eircom StudyHub customers hacked in data breach

Usernames and passwords were compromised in the attack on the exam support service.

Image: Mark Stedman/Photocall Ireland

THE ACCOUNT DETAILS of more than 8,000 users of Eircom’s StudyHub service were compromised this week after a server was hacked.

Some 8,404 customers’ usernames and passwords fell victim to the attack, which took place on Thursday against a server run by Clear Voice Systems Ltd, trading as ExamSupport.ie.

Details of another 2,425 people who were ExamSupport.ie customers but not StudyHub users were also breached.

In a statement, Eircom said today that no other customer information was at risk, and that Exam Support had responded immediately to stop the attack.

“Exam Support has taken steps now to reassure us that security systems are strengthened,” an Eircom spokesman told TheJournal.ie. It’s believed the breach took the form of an SQL attack, in which a bogus query is sent to the website to extract information.

All 20,000 StudyHub users have been emailed about the breach and asked to change their passwords.

Eircom said it has informed the Data Protection Commissioner and the gardaí about the breach.

More: Eircom criticised by DPC over slow reporting of laptop data breach>

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Michael Freeman

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