AS CHRISTMAS COMES nearer, many retail staff around the country are working longer and harder days to meet the demand this time of year.

Trade union Mandate has received “worrying reports” of an increase in the number of altercations with customers in recent weeks, with customers verbally abusing staff members.

The union says that retail workers were hit hard by the pandemic and “the least they deserve is a bit of patience and respect”.

So today, we’re asking you: Have you seen or experienced a customer verbally abusing retail staff around Christmas?

Poll Results:

No (7154)

Yes, I've seen it happen to a worker while I was shopping (2186)

Yes, I've been on the receiving end as a retail worker (1738)

I'm not sure (458)

Yes, I've seen it happen to a worker while I was shopping
Yes, I've been on the receiving end as a retail worker
I'm not sure
No

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Poll: Have you seen or experienced a customer verbally abusing retail staff around Christmas?

Poll Results:

Making a difference

A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

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