#Open journalism No news is bad news

Your contributions will help us continue to deliver the stories that are important to you

Support The Journal
Dublin: 12°C Saturday 25 June 2022
Advertisement

Ryanair named second-worst short-haul airline by consumer watchdog

Aer Lingus came second-best in the study by Which? consumer watchdog.

Ryanair chief Michael O'Leary won't be happy (File photo)
Ryanair chief Michael O'Leary won't be happy (File photo)
Image: Sasko Lazarov/Photocall Ireland

BUDGET AIRLINE RYANAIR has been named the second-worst short-haul carrier by a consumer watchdog.

The company scored a satisfaction rating of just 38 per cent from a panel of over 8,000 members of Which?, a British consumer watchdog.

Ryanair came just behind Thomas Cook, the worst-rated short-haul airline, which received a rating of just 37 per cent.

In contrast, Aer Lingus came second overall in the study to find the best short-haul carrier with a satisfaction rating of 67 per cent.

The Irish airline was behind Swiss International Air Lines, which had a rating of 76 per cent.

Ryanair received just one star out of five from panel members for its boarding process. It received two stars out of five for value for money.

#Open journalism No news is bad news Support The Journal

Your contributions will help us continue to deliver the stories that are important to you

Support us now

The results were compiled from an online panel of 8,227 members who answered questions about their most recent flight in the past year.

Ryanair’s new baggage regime means €135 charge for some bags >

Ryanair passenger numbers drop 8 per cent in November >

Read next:

COMMENTS (55)