Advertisement

Readers like you keep news free for everyone.

More than 5,000 readers have already pitched in to keep free access to The Journal.

For the price of one cup of coffee each week you can help keep paywalls away.

Support us today
Not now
Sunday 28 May 2023 Dublin: 12°C
# Oops
Some of Three's customers wrongly told they've spent hundreds on internet services
The phone service provider said the messages were sent in error and the issue has been resolved.

shutterstock_556849708 Shutterstock / Naresuan261 Shutterstock / Naresuan261 / Naresuan261

SOME OF THREE’s customers got a shock today when they received a text saying they had spent large sums of money on internet services.

A number of people were told they had spent hundreds of euro.

3 new ThreeCare Twitter ThreeCare Twitter

3 Three Care Twitter Three Care Twitter

Several customers got in touch with the phone service provider on Twitter, where they were informed the messages were sent in error.

It a statement to TheJournal.ie, Three Ireland said: “This morning, some of our prepay customers received a text message in error regarding their allowance.

“This issue has now been resolved and we are working to ensure that the correct amount of credit is available on customers’ accounts.

“We would like to apologise for any inconvenience.”

Bill-pay users were not affected.

Read: St Vincent’s chairman: Any legal medical procedure will be carried out at new maternity hospital

Your Voice
Readers Comments
38