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Monday 4 December 2023 Dublin: 2°C
Eamonn Farrell
Philip Lane

Gardaí consulted on tracker-mortgage scandal - no reports made yet

It’s still unknown what rebates are in store for those that lost out because of the tracker mortgage issue.

FINANCIAL REGULATORS CONSULTED gardaí on the tracker mortgage issue, but no reports have yet been made.

The tracker mortgage issue centres around thousands of people who paid higher mortgage rates than they should have.

The remarks were made by Central Bank officials to the Finance Committee today.

The Central Bank’s head of enforcement Derville Rowland said that she met with gardaí to discuss the tracker mortgage issue ‘in general’ terms.

Rowland says they considered “taking action against senior members” and bringing sanctions forward, which is within the remit of the Central Bank.

“In this context no reports have been made to date.” She said she met with gardaí and discussed the issue in general terms, and the Central Bank continues to regularly engage with the gardaí on the matter.

There are open investigations at the moment involving Permanent TSB and Ulster Bank. There’s also one concluded case with Permanent TSB’s Springboard – where the lender was fined €4.5 million as well as repayment fees.

In that particular case, Rowland said, “we demanded that the consumer interest was put as a first priority”.

The Central Bank said today it is reviewing the exact value of what thousands of customers lost out on over the years when they should have been on a better rate.

The assessment is expected to be concluded by the end of September this year, they said, but there’s no exact figure on rebates for customers, or if there will be fines involved.

Real effect

shutterstock_562988629 Shutterstock / Photo Holidays Shutterstock / Photo Holidays / Photo Holidays

Earlier today, reported that a widowed father-of-five from Co Kerry who was overcharged by Bank of Ireland on his mortgage payments is now in a battle to stop the bank from taking his family home.

The bank secured a possession order on 40-year-old Raymond Flavin’s house in Lisselton last year, only to later admit he had been caught up in the tracker mortgage scandal.

In the Finance Committee today, Central Bank governor Philip Lane said that there was a “systematic and widespread aspect” to the tracker mortgage scandal.

“It manifested itself in different ways, in different institutions over different periods of time, to different customers.

It does require comprehensive approach; there was a cultural issue that was in favour of the lender and not in favour of the customers.

He also said that lenders should “never have been as aggressive as they were in terms of how they viewed these contracts”.

If you have been affected by the tracker mortgage scandal, we want to hear your story. Get in touch by sending a message to 

With reporting from Michelle Hennessy.

Tracker mortgage scandal: Widower charged wrong interest rate may now lose family home

Explainer: How people on tracker mortgages were shafted by financial institutions

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