They could do better and bring their customer support team to Ireland. It’s infuriating when trying your best to explain to an Indian based in India what your problem is. Firstly they don’t understand what you are saying nor do they care a lot of the time.

@ Moaning Gubderson. That is not the implication of my comment ad you can see from everyone that disagrees with you. What I am saying is, that customer support should be based in Ireland and staffed by Irish nationals mostly as the company is operating in Ireland. The same goes for any other country they operate in. People from that country work for that company. With respect to Indians, these people don’t have a clue of place names,black spots etc. They just go by what’s on the screen in front of them. This is why they can be flippant when running into trouble with your problem. Easy to pass the buck when you are living a continent away.

They used to be my mobile network but it gets on my nerves when a) they’re customer support cant under the Irish accent and b) they don’t have a clue what they’re doing and transfer you a zillion times! Defo won’t be going back there especially when the money you spend is going out of the country rather than in!!!!!

Understand even*

@Barry Slemon. I didn’t miss your point but it seems you missed mine.