What about their customers!

Five point plan, based on do not wait for a crisis before you look after your self.
All children and adults should be be

1.made more aware of their emotional health 2. be supported to recognise their life coping skills and strategies, 3.encouragement to speak to one another about difficulties or successes we may have. 4.Identify people who will support us,
5. if we do access health professionals insist they really do listen to what is being said.

Self help starts with you, part of self help is asking others for support

I think as a country we should be educated . I agree self help is important but the stigma must be removed if we are to fully and effectively deal with suicide in our communities. This includes not only prevention
but also support for those who are left behind especially children.

From the article it sounds like the banks do have a duty of care towards their customers. From a purely covering their ass point of view I’d be surprised if those working in recovery departments of the banks have not received some basic training to identify customers that are at risk of causing harm to themselves/others. As to what action staff are obliged to take when they encounter these situations one can only speculate.

Agreed and perhaps some manners and service code might be of benefit too

Might be no harm to get the Revenue Commissioners to get some training too in view of the way they delt with the Pensioners recently. Anyhow there is plenty of anecdotal evidence of Revenue causing suicide.

It just shows how bad things have become , that to cover their asses the banks are telling their own stressed out staff how to identify a potential legal action ,sorry . suicide attempt. If I seem cynical to this idea then you would be right . I am still trying to figure out the depth of my reaction to this suggestion. Horror! Amazed, Anyway I do not think that a bank worker whose own job is under threat already are not the ones in a position to diagnose a potential suicide.
” The Senator said that she had spoken to people who were “despairing” over the treatment they received by the banks. ” If I were the Senator I would be despairing over the state of the mental health service and the health service in general. It is incumbent on everyone to save a life if it is obvious that the person can or will or looks likely to self harm,0and most people will, but to add it to their responsibilities is a bit rich.

Her party bring in an unfair household charge and promise to inprison those who don’t pay and she wants the banks to train for suicide.
The banks can call your phone and send letters and not much else yet her government will and can lock you up.
It’s the labour party who needs training on suicide awareness.

so if they demand payment of the household charge, does this constitute an offence under the quoted law, if you are unable to pay? e.g. self Unemployed people that don’t qualify for exemptions

Well done to the Senatyor. It’s about time that the banks (and other creditors) were called to account for their bullying of people with payment difficulties. I also was not aware that the law offers a sanction against harrassment of people with debt difficulties. I agree with the Senator, it’s about time the law was used to tame these banks and to put manners on the senior managers who push their front-line staff to pressure people in debt.

THESE WINDBAG POLITICIANS WANT TO STOP DITHERING AND SORT OUT THEIR BANKRUPTCY LAWS NOW!!!!!

OR WE WILL BE SPENDING ALL OF OUR TIME LOOKING FOR THE BODIES OF INNOCENT PEOPLE!!!!!!!!

2 SUICIDES IN OUR (SMALL) AREA IN THE LAST WEEK!!!!!

Of course, let’s create another government department that oversees that. More parasites!

To whom it concerns, we are going to close down your business, repossess your home and destroy your life. By the way how are you feeling, emotionally?

I thoroughly agree with it, they have a hard job having to listen to everyone’s life story, We cannot make our payments and the hardest thing is answering the bank and trying to explain why.

I heard about this just now on RTE’s the Frontline. I work in this area and we are very aware of how tough it is for people at the moment and do our utmost to help and it is the ordinary Bank staff who have to deal with these situations. It is professional people trained in the correct area that should help these people in relation to their mental health. Also from a personal point of view I have been affected by suicide directly my brother died in 2009, so to all those people giving out that bankers do not understand think again…