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Dublin: 18 °C Friday 14 August, 2020
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Issue with AIB debit cards ‘has been resolved’ says bank

Customers said they were unable to use debit cards at non-AIB ATMs and in shops.

Image: Photocall Ireland

Updated 17.54pm

AIB BANK HAS apologised for any inconvenience caused to customers today who experienced difficulties with their debit cards. In a statement this afternoon, they said the issue had now been resolved.

At around lunchtime today, customers reported that non-AIB ATMs and store terminals had been declining their cards.

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AIB responded, stating:

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The company had previously told customers that business transfers were delayed due to a heavy volume of transfers.

The bank said that following today’s difficulties, “no customer will be out of pocket”. They said cards are now working in stores and on online shopping channels.

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They said the issue was caused by that of a “third party”.

Additional reporting by Christina Finn

Read: Minor hiccup sees delays for some Bank of Ireland customers

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