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Dublin: 4 °C Wednesday 11 December, 2019
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Bank of Ireland insists all customers should be paid today

Although there may be some slight delays.

BANK OF IRELAND has said that all customers due to be paid their wages yesterday will in fact be paid today, albeit with some possible delays.

Customers have contacted TheJournal.ie this morning to say they had not yet been been paid, and express their frustration at the ongoing delay.

Another customer still awaiting payment said simply, “It’s going to be a long Bank Holiday.”

Bank of Ireland, however, have issued the following statement:

Bank of Ireland can this morning confirm that all payments which were due to be made yesterday have been sent to customer accounts overnight.
However, if any customer has not seen the expected payment reaching their account, they are asked to check their account for updates throughout the morning, and to contact their bank if they continue to experience any issue.
Bank of Ireland again sincerely apologises to customers for the delay in payments. We will ensure that no customers will be out of pocket in relation to any resultant fees or charges from this incident.

Many public and private sector workers were not paid as scheduled yesterday, leading to a flood of complaints.

Gardaí, nurses, members of the Defence Forces and teachers were among the worst-affected professions.

After some confusion, and a subsequent investigation, Bank of Ireland confirmed that a “delay in one file” had prevented a number of payments from being processed on Wednesday night.

Read: Bank of Ireland will not be able to pay salaries until tomorrow morning>

Bank of Ireland reports first profit in five years>

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About the author:

Dan MacGuill

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