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FactCheck: Are motor insurance claims and legal fees going up or down?

Using previously unpublished data, FactCheck steps in to referee a heated dispute between the Law Society and the insurance industry.


Updated: 11.10pm

AN ONGOING DISPUTE took a bit of a turn this week, when the new president of the Law Society accused the insurance industry of “lying” about what’s causing motor insurance premiums to go up.

In an interview on Monday, Stuart Gilhooly told the Irish Independent claims costs and damages have not gone up, and that legal costs have gone down.

In response, Insurance Ireland published figures appearing to contradict him.

Who’s right here? We’re going to first look at the evidence presented by both sides, including a new analysis of previously unpublished insurance industry data.

Then we’ll give separate verdicts for each of Gilhooly’s claims in three parts: the cost of claims; damages; and legal fees.

(Send your FactCheck requests to factcheck@thejournal.ie, tweet @TJ_FactCheck, or send us a DM).

What was said:

Gilhooly told the Irish Independent:

I think there is no evidence whatsoever that the legal profession have a role in this [the increase in motor insurance premiums]. Claims costs have not gone up. Legal costs have in fact gone down. Damages have not gone up.


2/7/2016. Car Insurance Protests Source: Sam Boal/RollingNews.ie

The Law Society

In response to our request for evidence, a spokesperson for the Law Society wrote, on legal costs:

The Institute of Legal Costs Accountants has confirmed to the Law Society that in their experience since the appointment of the current taxing masters, costs have consistently decreased in the High Court (emphasis added).
While this evidence is expert, authoritative and reliable, unfortunately, this is an area for which there are no published statistics.

This is unfortunate, since FactCheck cannot use alleged private communications or correspondence as evidence, although we can certainly note them.

The spokesperson also cited the 2015 annual report of the Courts Service, saying it shows that:

“Awards in the High Court…show a marginal decrease when awards of over €5 million are disregarded (cases involving awards of greater than €5 million are all medical negligence cases and not relevant to discussions on motor insurance).

There are a few problems with this.

Firstly, the Courts Service annual reports do not refer specifically to motor liability cases, just personal injury cases as a whole.

Secondly, the Law Society did not specify over what time period there had been a “marginal decrease”.

Thirdly, the annual reports do not specify the amount of compensation paid out in cases where the award was greater than €5 million, so it’s unclear how we could “disregard” such cases (remove them from our calculations), as the Law Society suggested.

We went back through Courts Service annual reports since 2009, and here’s what we found:

Source: For a full-size version of this chart, click here

As you can see, there have been one or two years when the average award dropped (2011 and 2013), but overall the trend is clearly upwards over the past seven years, with the year-on-year rate of increase accelerating in 2014 (up 33.9%) and 2015 (up 17.8%).

Source: For a full-size version of this chart, click here

The trend in the Circuit Court has been a bit different, with three successive year-on-year decreases in average compensation between 2010 and 2012.

However, this was followed by significant year-on-year increases in 2013 (4.3%), 2014 (13.5%) and 2015 (21.2%).

Remember, though, these figures relate to personal injury cases as a whole, not specifically motor liability.

You can download a spreadsheet containing all this data, here.

The Law Society told FactCheck:

The Courts Service figures also show a relatively small increase in Circuit Court awards (20%). This increase was inevitable given the 58% increase in the jurisdiction of the Circuit Court since 2014.
Therefore, compensation awards in the Circuit Court have, in fact, proportionately decreased when the jurisdiction change is taken into account.

There are a number of problems with this.

Firstly, the Law Society is referring to a 20% increase (in fact, 20.53%) in the total amount of awards paid out at the Circuit Court in 2015, as compared to 2014 – not the average amount, which is the salient measure.

Secondly, the increase in the Circuit Court’s jurisdiction did not translate into an increase in the number of personal injury cases where compensation was awarded. In fact, the Circuit Court granted awards in six fewer cases last year, than in 2014.

Ultimately, the most relevant measure here is the average award given. And last year, it went up by 21.2% in the Circuit Court, and 17.8% in the High Court.

Between 2013 and 2015, average awards went up by a cumulative 57.7% in the High Court, and 37.6% in the Circuit Court.

Remember though, we’re talking here about personal injury claims as a whole, and not specifically motor liability.

In summarising, the Law Society told FactCheck:

As neither legal costs nor compensation awards have increased, as outlined above, it follows that motor insurance claims costs haven’t increased either.

26/08/2016. HQ - Law Society Of Ireland. Pictured The Law Society of Ireland at Blackhall Place in Dublin Source: Sam Boal/RollingNews.ie

This is frankly quite poor reasoning. Firstly, it has not been established that legal costs have not increased. Secondly, it has in fact been established that average compensation awards have increased.

So the two premises are fundamentally flawed.

Thirdly, it does not follow that the cost of motor insurance claims has not increased. We cannot deduce with certainty anything about motor insurance claims, specifically, from data about personal injury compensation, in general.

Although we can say we know that average personal injury claims, included in which are motor liability claims, have been increasing in the courts.

Finally, the Law Society questioned the evidence presented by Insurance Ireland in a response it published to Stuart Gilhooly’s comments on Monday, which showed an increase in the overall cost of legal fees and compensation.

In essence, the Law Society’s criticism was that Insurance Ireland hadn’t provided the number of cases involved, which would be crucial in calculating average legal and compensation costs.

However, FactCheck asked Insurance Ireland for those additional figures, and we got them. The following is a new analysis of that crucial data, which has never been published before.

Insurance Ireland

On its website, and in response to our queries, Insurance Ireland provided data relating to the motor insurance market of its members, for 2013-2015.

In response to FactCheck, it also provided the number of claims involved.

Here’s what our analysis reveals:

Source: For a full-size version of this chart, click here

You can download a spreadsheet containing all this data, here.

The trend is clear across all four categories: costs of every kind dropped in 2014, before increasing again in 2015.

Costs in every category – legal fees, compensation, the cost of medical reports, etc – were higher in 2015 than they were in 2014.

And in every category – except legal fees for insurance companies – costs were higher in 2015 than in 2013.

Interestingly, this means that combined average legal fees (claimant’s and insurance company’s) were lower in 2015 than they were in 2013, but higher than they were in 2014.

In addition, the overall average cost of motor liability claims was higher in 2015 than it was in 2014 and 2013, having dropped in 2014.

A couple of disclaimers:

Firstly, we only have data for 2013-2015, unfortunately. FactCheck asked Insurance Ireland for figures dating before 2013, but they said they were not available, as this year was the first time such figures had been collected at an industry level.

This was done at the request of Minister of State Eoghan Murphy’s Oireachtas working group on the cost of motor insurance, a spokesperson told FactCheck.

So while this data does reveal a clear trend, it’s not a long one.

Secondly, the data we have represents 78% of the Insurance Ireland motor market, not all of it.

According to Insurance Ireland, this was due to the time constraints of providing these figures to the working group.

There is no evidence to suggest that the remaining 22% of data skews disproportionately in one direction or another, or that this 78% is not representative of the overall picture, but we should bear in mind that we are missing some data.

Personal Injuries Assessment Board

The Personal Injuries Assessment Board (PIAB), also known as InjuriesBoard.ie, is less relevant to the wider debate about the causes of motor insurance premium increases, because it serves as a mediator between claimants and the insurance companies, without the typical legal fees and other costs.

It also handles fewer claims that Insurance Ireland members. In 2015, for example, Insurance Ireland members made awards in 16,029 cases. The Injuries Board awarded compensation in 8,815 cases.

However, it’s worth having a look at the average compensation award reached via the Injuries Board, who provided the relevant data in response to our request.


As you can see, there has been a lot less annual change here in the past eight years. The average award was slightly lower last year than in 2013, but has increased slightly since 2014.

The average award over the past three years (€21,472) has also been slightly lower than the average award via the insurance industry (€22,383) – a 4% difference.


shutterstock_157986236 Source: Shutterstock/Robert Crum

Claim 1: The cost of motor liability claims has not gone up

Claims costs have not gone up.

As the Insurance Ireland data shows, the overall average costs associated with a motor liability claim have, in fact, increased, between 2013 and 2015 (albeit only by 1.4%), and they did fall in 2014.

However, the overall average cost also increased between 2014 and 2015, by 10%.

We rate this claim FALSE.

As our Reader’s Guide explains, this means: “The claim is inaccurate”.

Claim 2: Legal fees have decreased

Legal costs have in fact gone down.

According to the Insurance Ireland data, the average combined cost of legal fees (for claimants and insurance companies) was:

  • €9,107 in 2013
  • €7,413 in 2014
  • €8,153 in 2015

So while legal costs for claimants were higher in 2015 than they were in 2013, combined legal costs were lower in 2015 than they were in 2013.

However, combined legal fees were higher in 2015 than they were in 2014. As the most recent year-on-year change, this carries most weight in determining what the current trend is.

This may change when we have data for 2016, but based on the best evidence currently available, we rate this claim Mostly FALSE.

As our Reader’s Guide explains, this means: “There is an element of truth in the claim, but it is missing critical details or context. Or, the best available evidence weighs against the claim”.

Claim 3: Compensation awards have not increased

Damages have not gone up.

The Insurance Ireland data shows that average compensation for motor liability claims did in fact increase, year-on-year, in 2015, and was also higher in 2015 than it was in 2013.

The Injuries Board data shows that average compensation for motor liability claims was slightly lower in 2015 than in 2013, but the most recent year-on-year change was a slight increase between 2014 and 2015.

The Injuries Board also accounts for about half as many claims as the Insurance Ireland market.

And the courts service data, cited by the Law Society, shows that average compensation in both the High Court and Circuit Court is also increasing, when it comes to personal injury claims more generally.

We rate this claim FALSE.

To download a spreadsheet containing all the relevant data, click here.

Correction: Previously, this article in one instance named the President of the Law Society as Shane Gilhooly. The President of the Law Society is Stuart Gilhooly, as was correctly stated in another instance, elsewhere in the article.

Originally published: 10pm

TheJournal.ie’s FactCheck is a signatory to the International Fact-Checking Network’s Code of Principles. You can read it here.

For information on how FactCheck works, what the verdicts mean, and how you can take part, check out our Reader’s Guide here

About the author:

Dan MacGuill

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