They should have been politely told to make other arrangements for their stay.

I cant believe the hotel actually in put that request into their system
Who ever this family spoke to when they made their request should have told them that it wasnt acceptable for such a request !

That’s almost unbelievable. So were they looking for someone with an English accent in Florida???? They obviously haven’t left the 19th century yet…….idiots!

Rich arrogance in all it’s ugly form

Nuts. Serious OG by the Hotel.

Reception should have called manager, Manager should have called HQ. HQ should have told Guests to stay somehwhere else, like the 1800’s . They could have done that without anyone having to show an ounce of integrity or decency. Doing the right thing would not have even required having a moral compass…

Or the manager could have told them that they would not accomodate their request. No way anyone would get sacked over that….

Utterly and completely stupid people! I think the Court or whatever will find them guilty of every syllable they spoke!

think this article also encourages a bit of reverse snobbery. i.e. hate people because they are wealthy. just because someone has money doesn’t automatically make them a worse person.

they did act racistly though. no doubt. but i’m sure poorer people can be just as racist.

I second that

Of all places in America, these British family chose to go to Florida? This state
Population is mixed race. Why not go to an all White state to serve them their luxury? We are in a new Millenium where there is more education regarding race and not ignorance.

Jonathan, Barry, Kathleen etc, I think the hotel should have told them to feck off when they booked, who needs assholes like them staying at your hotel. Is this real, do these people really exist in this day and age, they are sooooo off the wall as far as I’m concerned?????

Everybody is so quick to condemn the awful thing that was allowed to happen here, get over what you cannot change and aim to change public opinion in your own area. Racism is more rampant than we think, and for the life of me I’ll never understand why. This is proof that there exists a certain person who actually believes that a person of colour or with an accent is of a lower calibre.

Was it Prince Philip by any chance? sounds like something he would say what with been German & married to the queen I bet it was him & that Liz & Philip are using an alias down in Florida before coming to our emerald Isle next month

I is black and this is proper raycist.

They were in Florida. They’re British. Surely they were the ones with foreign accents?

To all of you putting thumbs down when someone calls this racism for what it is, you should be aware that i know people working as cabin crew for British Airways who were told by passengers that they did not wish to be served by them on account of their irish accents and that they werent British. Its different when YOU are the victim of racism, isnt it, you hypocritical b******s.

To be honest, I’m sick of the rude, sour puss foreigners that you just can’t get away from these days. They’re in every pub,restaurant and shop with they’re disgruntled attitude and they can’t even bring themselves to be civil or polite in most cases. And in my case I’m talking about eastern europeans in general. Maybe this family arived at the hotel and just saw more of the same type of poor customer service attitudes that are so common here now and decided they had had enough and wanted a decent holiday.That’s my opinion, its an observation. For all you that might call me racist – My remarks here are in light of my experieces with white eastern europeans so race doesn’t come into it for me. But I can see how this family may certainly have had as much as anyone can take of the rude attitudes of so many of the foreign staff these days. As for Irish going everywhere, well first we are in general known as a polite and friendly lot and secondly, if we do indeed flood into places and act like trash – why shouldn’t the locals tell us to scram?

Any relation to the British Queen?

If they are paying they can make the request , but they may not always get it.

Id say the queen and her ‘supior”family wud hav the exact same racisct and sectarion motives

The customer is always right. This guy should just drop it. It’s not like he was asked to do extra work.