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Grieving father begs Apple to unblock his dead son's iPhone

Apple says it does not have the ability to do so.

A GRIEVING FATHER in Italy has written to Apple’s chief executive Tim Cook to beg him to unblock his dead son’s iPhone so he can retrieve the photographs stored on it.

If the US tech giant cannot do so, he said he will turn to the elite of the hacking world — Apple’s nemesis in the San Bernardino case, which saw the FBI turn to outside help after it failed to force the Silicon valley company to crack a killer’s iPhone.

“Don’t deny me the memories of my son,” architect Leonardo Fabbretti wrote in an email sent to Cook and the head of the company’s software department, following repeated failed attempts to access the teenager’s device.

To protect users’ privacy, Apple has repeatedly refused government requests to add a “back door” entry past iPhone security.

Apple has previously said that it has faced other heartbreaking requests from people who want to access dead relatives’ iPads and iPhones in the past.

Dama, who was adopted by Fabbretti from Ethiopia in 2007, was diagnosed with bone cancer in 2013 after a skiing accident and died in September aged 13 after a series of operations and chemotherapy sessions failed to cure him.

“I cannot give up. Having lost my Dama, I will fight to have the last two months of photos, thoughts and words which are held hostage in his phone,” he said in the letter, sent on 21 March and as yet unanswered.

“I had given my son an iPhone 6 nearly nine months before his death, which he used all the time. He wanted me to have access, he added my fingerprint ID,” Fabbretti says.

Unfortunately, it doesn’t work if the phone is turned off and on again.

‘Exceptional cases’

Fabbretti contacted Apple Europe five months ago, but its technical team said it is unable to open the locked phone.

“I think what’s happened should make you think about the privacy policy adopted by your company. Although I share your philosophy in general, I think Apple should offer solutions for exceptional cases like mine,” he said in the letter.

If you compare the reset procedure with opening the front door of a house after you’ve lost the keys, it’s as if the locksmith who opens the door insists on the house being emptied in its entirety first.

Apple Encryption Apple CEO Tim Cook. Richard Drew Richard Drew

The father, who lives near Perugia in central Italy, said he had contacted the Israeli mobile forensics firm that reportedly helped the FBI crack the iPhone used by one of the shooters in the San Bernardino attack in December.

He said Cellebrite, which has boasted abilities to crack Apple gear, had offered to try to open Dama’s phone for free.

Fabbretti said that if Apple failed to help him retrieve the photographs from the phone, he urged it instead to make a charitable donation in Ethiopia or set up a grant for researchers looking into the issues surrounding privacy.

Apple has not publicly commented on the case but has previously stated that, while it’s sorry, it can’t unlock an encrypted phone without its passcode.

“No one should have a key that turns a billion locks,” CEO Tim Cook said in an interview with Time.

© – AFP 2016 with reporting by Business Insider and Rónán Duffy

Read: The FBI has hacked into the San Bernardino iPhone without Apple’s help >

Read: Is your iPhone acting weird after the latest update? >

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