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Bank of Ireland warns customers over 'vishing' scammers pretending to be from the bank

“Vishing doesn’t indicate a data breach or account compromise”, the bank said.

BANK OF IRELAND has warned customers of a scam where cold callers try to get people’s account details over the phone.

The bank posted a message on Twitter, after it said that a number of customers had raised concerns with them.

One customer who contacted TheJournal.ie said that they received a call with the country prefix of Albania, but the person hung up just after he answered the call.

A spokesperson for Bank of Ireland told TheJournal.ie that it was aware of the scammer pretending to be from the bank, but that customers shouldn’t be worried about their accounts being compromised.

The spokesperson said: “This type of fraud is referred to as “vishing”, or voice phishing, where people can be manipulated into providing bank details over the phone.

Vishing doesn’t indicate a data breach or account compromise – in the vast majority of cases fraudsters are simply cold calling and hoping that the victim has an account with a particular company. Business customers can often be targeted as their contact details are in the public domain.
We would remind customers that we will never phone and ask them to share passwords or confidential information. If customers have any concerns please call 01 4885466 or 365security@boi.com.

Read: A man with no computer literacy had money stolen from him using his online banking service

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Sean Murray

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