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Dublin: 5°C Friday 4 December 2020
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Have problems with your Bank of Ireland Debit Card today? ... Looks like the issue's been fixed

Customers trying to use their debit cards online and in shops had some problems today.

Image: Eamonn Farrell/Photocall Ireland

BANK OF IRELAND customers have been reporting problems with debit cards today.

It looks like the situation has now been resolved, but some card-holders said they were still experiencing problems paying for items this evening.

A customer care agent who spoke to TheJournal.ie at around 8pm said there had been a problem with point-of-sale transactions from around four this afternoon, and that there there was a still a backlog of payments being worked through.

Another customer care agent, who spoke to us shortly before 9pm, said they had been dealing with complaints earlier in the evening, but that the problem had been resolved.

A spokesperson for the bank said they had looked into the situation, and all cards were working as normal.

ATM transactions were unaffected by the glitch, but customers reported problems paying for items online or at shop tills.

Disgruntled Bank of Ireland customers have been taking to Twitter to voice their dissatisfaction…

There were similar problems with Permanent TSB cards last week — in that instance, the situation was also resolved within the space of a few hours.

Read: PTSB card rejected at the till tonight? The problem should be fixed now

Read: €50 million drug haul: Cocaine destined for Irish streets found in banana shipment

 

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