Advertisement

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

Eamonn Farrell/Photocall Ireland

Have problems with your Bank of Ireland Debit Card today? ... Looks like the issue's been fixed

Customers trying to use their debit cards online and in shops had some problems today.

BANK OF IRELAND customers have been reporting problems with debit cards today.

It looks like the situation has now been resolved, but some card-holders said they were still experiencing problems paying for items this evening.

A customer care agent who spoke to TheJournal.ie at around 8pm said there had been a problem with point-of-sale transactions from around four this afternoon, and that there there was a still a backlog of payments being worked through.

Another customer care agent, who spoke to us shortly before 9pm, said they had been dealing with complaints earlier in the evening, but that the problem had been resolved.

A spokesperson for the bank said they had looked into the situation, and all cards were working as normal.

ATM transactions were unaffected by the glitch, but customers reported problems paying for items online or at shop tills.

Disgruntled Bank of Ireland customers have been taking to Twitter to voice their dissatisfaction…

There were similar problems with Permanent TSB cards last week — in that instance, the situation was also resolved within the space of a few hours.

Read: PTSB card rejected at the till tonight? The problem should be fixed now

Read: €50 million drug haul: Cocaine destined for Irish streets found in banana shipment

 

Your Voice
Readers Comments
24
    Submit a report
    Please help us understand how this comment violates our community guidelines.
    Thank you for the feedback
    Your feedback has been sent to our team for review.