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Dublin: 23°C Monday 8 August 2022

#Complaints

# complaints - Wednesday 27 July, 2022

'Spare me the apologies': Delays and missing birth certs among complaints about Passport Office
# Passport Problems
# Passport Problems

'Spare me the apologies': Delays and missing birth certs among complaints about Passport Office

Jul 27th 2022, 12:05 AM 32,906 Views 44 Comments

Details of people’s experiences after applying for a passport were released under FOI.

# complaints - Tuesday 12 July, 2022

Over 110 complaints made to ambulance service last year, with almost half in Munster
# Delays
# Delays

Over 110 complaints made to ambulance service last year, with almost half in Munster

Jul 12th 2022, 2:59 PM 7,713 Views 3 Comments

A spokeswoman said the National Ambulance Service receives over 365,000 emergency calls a year.

# complaints - Thursday 30 June, 2022

Nearly fivefold increase in the number of complaints to the Passport Office this year
# Delays
# Delays

Nearly fivefold increase in the number of complaints to the Passport Office this year

Jun 30th 2022, 5:38 PM 11,746 Views 16 Comments

Complaints relate to the long delays as well as citizenship issues.

# complaints - Tuesday 21 June, 2022

Majority of complaints about Covid-19 news articles linked to anonymous Facebook group
# Ombudsman
# Ombudsman

Majority of complaints about Covid-19 news articles linked to anonymous Facebook group

Jun 21st 2022, 6:15 AM 14,695 Views 5 Comments

More than 500 complaints in total were made last year – 200 of those related to coverage of the pandemic.

# complaints - Friday 17 June, 2022

1,599 complaints made against lawyers last year, according to legal services watchdog
# Complaints
# Complaints

1,599 complaints made against lawyers last year, according to legal services watchdog

Jun 17th 2022, 9:52 PM 16,469 Views 0 Comments

Seventy-one of those complaints refer to alleged fraud.

La Liga ramps up attack on PSG with Mbappe contract challenge
# Complaints
From The42
# Complaints

La Liga ramps up attack on PSG with Mbappe contract challenge

Jun 17th 2022, 5:48 PM 8,357 Views 4 Comments

The Spanish league’s lawyer Juan Branco said they were prepared to go to the European Commission.

# complaints - Thursday 19 May, 2022

Garda Commissioner admits officers failed to properly investigate child sex abuse case
# Complaints
# Complaints

Garda Commissioner admits officers failed to properly investigate child sex abuse case

May 19th 2022, 8:25 PM 22,076 Views 0 Comments

Details of a specific complaint about the garda handling of the allegations were revealed in Gsoc’s annual report.

# complaints - Wednesday 23 March, 2022

'Butchered and mutilated': How the government was alerted to out-of-season hedge-cutting last year
# Wildlife Act
# Wildlife Act

'Butchered and mutilated': How the government was alerted to out-of-season hedge-cutting last year

Mar 23rd 2022, 12:05 AM 48,403 Views 20 Comments
  • Activities of farmers, commercial tree-fellers and a GAA club were among the complaints submitted to the Government.
  • Hedge-cutting and burning is banned every year between 1 March and 31 August under the Wildlife Act.
  • Law aims to protect and maintain wildlife diversity by establishing areas where wildlife can thrive in spring and summer months.

# complaints - Tuesday 4 January, 2022

Nursing home complaints: 'Window visits not being permitted' and other Covid concerns
# Nursing Homes
# Nursing Homes

Nursing home complaints: 'Window visits not being permitted' and other Covid concerns

Jan 4th 2022, 12:05 AM 31,149 Views 11 Comments
  • The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.
  • Dozens of complaints were made throughout the year regarding issues surrounding Covid-19.
  • Other complaints were made over issues such as abuse allegations, building standards and staffing issues.

# complaints - Sunday 26 December, 2021

'Inaccurate' app and 'obvious bias' for Dublin: Complaints sent to Met Éireann in 2021
# Met Éireann
# Met Éireann

'Inaccurate' app and 'obvious bias' for Dublin: Complaints sent to Met Éireann in 2021

Dec 26th 2021, 12:05 AM 47,463 Views 27 Comments
  • Met Éireann received a large number of complaints regarding its general weather predictions.
  • The forecaster's rainfall radar was repeatedly criticised by users throughout 2020. This was the case again this year.
  • It's app and website also came in for criticism from numerous members of the public.

# complaints - Saturday 25 December, 2021

'In the name of all that is divine': Viewers complain to RTÉ about 'frustrating' Player service
# Complaints
# Complaints

'In the name of all that is divine': Viewers complain to RTÉ about 'frustrating' Player service

Dec 25th 2021, 6:30 PM 65,199 Views 65 Comments

One viewer described the Player as “annoying, frustrating and useless”.

# complaints - Saturday 11 December, 2021

Complaints from people staying in Dublin homeless hostels jump from 34 in 2020 to 122 in 2021
# Dublin
# Dublin

Complaints from people staying in Dublin homeless hostels jump from 34 in 2020 to 122 in 2021

Dec 11th 2021, 12:05 AM 22,813 Views 0 Comments
  • The complaints related to drug use, alleged bullying and conditions in the facilities, Órla Ryan reports
  • A number of people reported being harassed or attacked by other residents
  • One person said the bed covers in their hostel were "covered in blood"

# complaints - Tuesday 8 June, 2021

Portobello Plaza will no longer be closed off at weekends
# Complaints
# Complaints

Portobello Plaza will no longer be closed off at weekends

Jun 8th 2021, 5:49 PM 16,382 Views 11 Comments

Documents show local residents had complained to the council about issues including “public urination, defecation, open selling and use of drugs”.

# complaints - Tuesday 20 April, 2021

Loophole means 'voluntary' mental health patients have diminished right to appeal detention
# Mental Health
# Mental Health

Loophole means 'voluntary' mental health patients have diminished right to appeal detention

Apr 20th 2021, 6:00 AM 13,707 Views 2 Comments

It’s been almost six years since reforms of the Ireland’s mental health laws were recommended.

# complaints - Wednesday 3 February, 2021

Ombudsman ordered bank to reimburse money to child's account after father withdrew €66,000
# Complaints
# Complaints

Ombudsman ordered bank to reimburse money to child's account after father withdrew €66,000

Feb 3rd 2021, 6:15 AM 82,199 Views 44 Comments

The financial services ombudsman has released his decisions from the second half of last year.

# complaints - Thursday 21 January, 2021

RTÉ received 27 formal complaints after contributor to US inauguration coverage called Joe Biden a 'criminal'
# Complaints
# Complaints

RTÉ received 27 formal complaints after contributor to US inauguration coverage called Joe Biden a 'criminal'

Jan 21st 2021, 7:01 PM 79,095 Views 47 Comments

The broadcaster also received over 90 emails and a number of phone calls with “negative feedback” over the broadcast.

# complaints - Saturday 2 January, 2021

Nursing home complaints during Covid: Concerns over isolation and lack of social distancing
# Allegations
# Allegations

Nursing home complaints during Covid: Concerns over isolation and lack of social distancing

Jan 2nd 2021, 12:05 AM 30,390 Views 25 Comments

The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.

# complaints - Friday 25 December, 2020

RTÉ says it's striving to improve Player amid complaints about 'frustrating' and 'ridiculous' service
# Streaming
# Streaming

RTÉ says it's striving to improve Player amid complaints about 'frustrating' and 'ridiculous' service

Dec 25th 2020, 5:00 PM 66,559 Views 81 Comments

“To say this is frustrating would be a gross understatement,” one viewer wrote.

# complaints - Thursday 24 December, 2020

'Ridiculous' forecasting and 'offensive' lack of Northern Irish coverage: The complaints sent to Met Éireann in 2020
# Year In Weather
# Year In Weather

'Ridiculous' forecasting and 'offensive' lack of Northern Irish coverage: The complaints sent to Met Éireann in 2020

Dec 24th 2020, 12:05 AM 47,104 Views 37 Comments

Some people complained about Met Éireann’s predictions while others took issue with the website.

# complaints - Tuesday 1 December, 2020

Children with disabilities waiting years for assessment a violation of their rights, committee to be told
# Children's Rights
# Children's Rights

Children with disabilities waiting years for assessment a violation of their rights, committee to be told

Dec 1st 2020, 6:15 AM 9,307 Views 9 Comments

Over 6,000 children are currently overdue an assessment of their needs.

# complaints - Wednesday 25 November, 2020

Eir CEO says it was a 'mistake' to locate customer care centre in Sligo
# Complaints
# Complaints

Eir CEO says it was a 'mistake' to locate customer care centre in Sligo

Updated Nov 25th 2020, 6:36 PM 118,551 Views 162 Comments

Carolan Lennon has since clarified her remarks and said Eir is “committed to Sligo”.

# complaints - Monday 5 October, 2020

Over 600 complaints made against barristers and solicitors in six-month period
# Legal Argument
# Legal Argument

Over 600 complaints made against barristers and solicitors in six-month period

Oct 5th 2020, 2:29 PM 31,907 Views 38 Comments

Over 340 related to alleged misconduct.

# complaints - Wednesday 29 July, 2020

Broadcasting regulator rejects 12 complaints made against RTÉ and Newstalk since December
# Bai
# Bai

Broadcasting regulator rejects 12 complaints made against RTÉ and Newstalk since December

Jul 29th 2020, 5:12 PM 26,133 Views 10 Comments

The rulings by the BAI were released today.

# complaints - Tuesday 9 June, 2020

Gsoc has received 169 complaints from the public over Covid policing measures
# Complaints
# Complaints

Gsoc has received 169 complaints from the public over Covid policing measures

Updated Jun 9th 2020, 7:46 PM 26,127 Views 39 Comments

Gardaí have used the new Covid powers over 300 times since March.

# complaints - Thursday 21 May, 2020

Over 50 viewers contact RTÉ over 'disappointment and unhappiness' with Normal People
# Not Happy
# Not Happy

Over 50 viewers contact RTÉ over 'disappointment and unhappiness' with Normal People

May 21st 2020, 7:00 AM 90,250 Views 90 Comments

Rights to the show have been purchased in countries including Australia, Canada, and Japan.

# complaints - Wednesday 20 May, 2020

Complaint to Ombudsman after social housing tenant deemed to have sent 'insulting' tweet about neighbour
# Annual Report
# Annual Report

Complaint to Ombudsman after social housing tenant deemed to have sent 'insulting' tweet about neighbour

May 20th 2020, 12:10 PM 26,589 Views 14 Comments

The Ombudsman received more than 3,600 complaints about public services last year.

# complaints - Friday 1 May, 2020

RTÉ received 37 informal complaints about first two episodes of Normal People
# TV
# TV

RTÉ received 37 informal complaints about first two episodes of Normal People

May 1st 2020, 5:43 PM 93,415 Views 132 Comments

The episodes were broadcast last Tuesday night on RTÉ 1.

# complaints - Wednesday 15 April, 2020

Five separate complaints over use of 'f*ck', 'sh*t' and 'Jesus Christ' rejected by watchdog
# Eff Em Radio
# Eff Em Radio

Five separate complaints over use of 'f*ck', 'sh*t' and 'Jesus Christ' rejected by watchdog

Apr 15th 2020, 3:23 PM 33,092 Views 45 Comments

In all five cases, the complaints were made by the same person.

# complaints - Monday 24 February, 2020

A caterpillar in pork chops and a snail in a whole chicken: Last year was a busy one for the food safety authority
# Food Safety
# Food Safety

A caterpillar in pork chops and a snail in a whole chicken: Last year was a busy one for the food safety authority

Feb 24th 2020, 12:49 PM 29,274 Views 13 Comments

The FSAI received almost 3,500 complaints in 2019.

# complaints - Monday 6 January, 2020

Irish Rail introducing measures to deal with reservations not appearing over pre-booked seats
# Complaints
# Complaints

Irish Rail introducing measures to deal with reservations not appearing over pre-booked seats

Jan 6th 2020, 7:00 AM 26,849 Views 34 Comments

Customers have expressed frustration at their reservation name or number not appearing above the seat they have booked.

# complaints - Sunday 5 January, 2020

11 gardaí investigated for bullying following HR complaints in 2019
# Workplace Issues
# Workplace Issues

11 gardaí investigated for bullying following HR complaints in 2019

Jan 5th 2020, 8:45 AM 23,585 Views 13 Comments

Statistics on bullying and harassment in the force were released under FOI laws.

# complaints - Friday 3 January, 2020

Nursing home complaints: Allegations of abusive staff and unexplained injuries
# HIQA
# HIQA

Nursing home complaints: Allegations of abusive staff and unexplained injuries

Jan 3rd 2020, 12:05 AM 47,577 Views 30 Comments

The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.

# complaints - Tuesday 24 December, 2019

'I expect more from you': Letters of complaint sent to the Taoiseach called on him to drop Verona Murphy
# By-election Controversy
# By-election Controversy

'I expect more from you': Letters of complaint sent to the Taoiseach called on him to drop Verona Murphy

Dec 24th 2019, 6:00 AM 15,025 Views 42 Comments

Leo Varadkar admits that the Verona Murphy controversy has caused reputational damage to Fine Gael.

# complaints - Saturday 21 December, 2019

'Abysmal' forecasting and 'embarrassing' alerts: The complaints sent to Met Éireann in 2019
# Complaints
# Complaints

'Abysmal' forecasting and 'embarrassing' alerts: The complaints sent to Met Éireann in 2019

Dec 21st 2019, 12:05 AM 38,961 Views 62 Comments

Some people took offence that the North isn’t included in forecasts, while others hit out at the new website.

# complaints - Sunday 15 December, 2019

RTÉ 'committed' to improving Player after complaints about 'frustrating' and 'unusable' service
# Complaints
# Complaints

RTÉ 'committed' to improving Player after complaints about 'frustrating' and 'unusable' service

Dec 15th 2019, 10:00 PM 55,109 Views 98 Comments

Viewers had issues watching the Rugby World Cup and other programmes.

# complaints - Wednesday 11 December, 2019

Multiple senior gardaí under investigation for alleged bullying and harassment
# Bullying
# Bullying

Multiple senior gardaí under investigation for alleged bullying and harassment

Dec 11th 2019, 12:05 AM 28,398 Views 0 Comments

Official complaints were lodged against these members in the last six months.

# complaints - Wednesday 4 December, 2019

'A volatile and dangerous situation': Passengers file complaints about security staff on the Luas
# Complaints
# Complaints

'A volatile and dangerous situation': Passengers file complaints about security staff on the Luas

Dec 4th 2019, 12:05 AM 68,205 Views 44 Comments

Earlier this year, footage emerged of altercations involving passengers and Luas security staff.

# complaints - Monday 11 November, 2019

Met Éireann blames media for 'over-sensationalising' Storm Lorenzo after receiving complaints
# Weather Warning
# Weather Warning

Met Éireann blames media for 'over-sensationalising' Storm Lorenzo after receiving complaints

Nov 11th 2019, 5:23 PM 35,659 Views 55 Comments

Some people accused the national weather forecasting service of unnecessarily scaring the public.

# complaints - Saturday 2 November, 2019

Council warns National Children's Hospital contractor about working hour breaches on site
# Complaints
# Complaints

Council warns National Children's Hospital contractor about working hour breaches on site

Nov 2nd 2019, 12:05 AM 29,837 Views 0 Comments

One local councillor says local residents feel “under siege” from the constant construction work near their homes.

# complaints - Tuesday 15 October, 2019

Bus Éireann received more than 12,200 complaints from customers last year
# FOI
# FOI

Bus Éireann received more than 12,200 complaints from customers last year

Oct 15th 2019, 6:05 AM 20,497 Views 37 Comments

This represents 0.04% of the number of people who travelled on the service that year.

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