Advertisement
#Open journalism No news is bad news

Your contributions will help us continue to deliver the stories that are important to you

Support The Journal
Dublin: 17°C Saturday 31 July 2021

#Complaints

# complaints - Tuesday 8 June, 2021

Portobello Plaza will no longer be closed off at weekends
# Complaints
# Complaints

Portobello Plaza will no longer be closed off at weekends

Jun 8th 2021, 5:49 PM 16,327 Views 11 Comments

Documents show local residents had complained to the council about issues including “public urination, defecation, open selling and use of drugs”.

# complaints - Tuesday 20 April, 2021

Loophole means 'voluntary' mental health patients have diminished right to appeal detention
# Mental Health
# Mental Health

Loophole means 'voluntary' mental health patients have diminished right to appeal detention

Apr 20th 2021, 6:00 AM 13,126 Views 2 Comments

It’s been almost six years since reforms of the Ireland’s mental health laws were recommended.

# complaints - Wednesday 3 February, 2021

Ombudsman ordered bank to reimburse money to child's account after father withdrew €66,000
# Complaints
# Complaints

Ombudsman ordered bank to reimburse money to child's account after father withdrew €66,000

Feb 3rd 2021, 6:15 AM 81,974 Views 44 Comments

The financial services ombudsman has released his decisions from the second half of last year.

# complaints - Thursday 21 January, 2021

RTÉ received 27 formal complaints after contributor to US inauguration coverage called Joe Biden a 'criminal'
# Complaints
# Complaints

RTÉ received 27 formal complaints after contributor to US inauguration coverage called Joe Biden a 'criminal'

Jan 21st 2021, 7:01 PM 79,016 Views 47 Comments

The broadcaster also received over 90 emails and a number of phone calls with “negative feedback” over the broadcast.

# complaints - Saturday 2 January, 2021

Nursing home complaints during Covid: Concerns over isolation and lack of social distancing
# Allegations
# Allegations

Nursing home complaints during Covid: Concerns over isolation and lack of social distancing

Jan 2nd 2021, 12:05 AM 30,136 Views 25 Comments

The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.

# complaints - Friday 25 December, 2020

RTÉ says it's striving to improve Player amid complaints about 'frustrating' and 'ridiculous' service
# Streaming
# Streaming

RTÉ says it's striving to improve Player amid complaints about 'frustrating' and 'ridiculous' service

Dec 25th 2020, 5:00 PM 62,243 Views 82 Comments

“To say this is frustrating would be a gross understatement,” one viewer wrote.

# complaints - Thursday 24 December, 2020

'Ridiculous' forecasting and 'offensive' lack of Northern Irish coverage: The complaints sent to Met Éireann in 2020
# Year In Weather
# Year In Weather

'Ridiculous' forecasting and 'offensive' lack of Northern Irish coverage: The complaints sent to Met Éireann in 2020

Dec 24th 2020, 12:05 AM 46,940 Views 37 Comments

Some people complained about Met Éireann’s predictions while others took issue with the website.

# complaints - Tuesday 1 December, 2020

Children with disabilities waiting years for assessment a violation of their rights, committee to be told
# Children's Rights
# Children's Rights

Children with disabilities waiting years for assessment a violation of their rights, committee to be told

Dec 1st 2020, 6:15 AM 8,917 Views 9 Comments

Over 6,000 children are currently overdue an assessment of their needs.

# complaints - Wednesday 25 November, 2020

Eir CEO says it was a 'mistake' to locate customer care centre in Sligo
# Complaints
# Complaints

Eir CEO says it was a 'mistake' to locate customer care centre in Sligo

Updated Nov 25th 2020, 6:36 PM 117,642 Views 163 Comments

Carolan Lennon has since clarified her remarks and said Eir is “committed to Sligo”.

# complaints - Monday 5 October, 2020

Over 600 complaints made against barristers and solicitors in six-month period
# Legal Argument
# Legal Argument

Over 600 complaints made against barristers and solicitors in six-month period

Oct 5th 2020, 2:29 PM 30,031 Views 38 Comments

Over 340 related to alleged misconduct.

# complaints - Wednesday 29 July, 2020

Broadcasting regulator rejects 12 complaints made against RTÉ and Newstalk since December
# Bai
# Bai

Broadcasting regulator rejects 12 complaints made against RTÉ and Newstalk since December

Jul 29th 2020, 5:12 PM 26,051 Views 10 Comments

The rulings by the BAI were released today.

# complaints - Tuesday 9 June, 2020

Gsoc has received 169 complaints from the public over Covid policing measures
# Complaints
# Complaints

Gsoc has received 169 complaints from the public over Covid policing measures

Updated Jun 9th 2020, 7:46 PM 26,102 Views 39 Comments

Gardaí have used the new Covid powers over 300 times since March.

# complaints - Thursday 21 May, 2020

Over 50 viewers contact RTÉ over 'disappointment and unhappiness' with Normal People
# Not Happy
# Not Happy

Over 50 viewers contact RTÉ over 'disappointment and unhappiness' with Normal People

May 21st 2020, 7:00 AM 90,178 Views 90 Comments

Rights to the show have been purchased in countries including Australia, Canada, and Japan.

# complaints - Wednesday 20 May, 2020

Complaint to Ombudsman after social housing tenant deemed to have sent 'insulting' tweet about neighbour
# Annual Report
# Annual Report

Complaint to Ombudsman after social housing tenant deemed to have sent 'insulting' tweet about neighbour

May 20th 2020, 12:10 PM 26,480 Views 14 Comments

The Ombudsman received more than 3,600 complaints about public services last year.

# complaints - Friday 1 May, 2020

RTÉ received 37 informal complaints about first two episodes of Normal People
# TV
# TV

RTÉ received 37 informal complaints about first two episodes of Normal People

May 1st 2020, 5:43 PM 93,198 Views 132 Comments

The episodes were broadcast last Tuesday night on RTÉ 1.

# complaints - Wednesday 15 April, 2020

Five separate complaints over use of 'f*ck', 'sh*t' and 'Jesus Christ' rejected by watchdog
# Eff Em Radio
# Eff Em Radio

Five separate complaints over use of 'f*ck', 'sh*t' and 'Jesus Christ' rejected by watchdog

Apr 15th 2020, 3:23 PM 32,906 Views 45 Comments

In all five cases, the complaints were made by the same person.

# complaints - Monday 24 February, 2020

A caterpillar in pork chops and a snail in a whole chicken: Last year was a busy one for the food safety authority
# Food Safety
# Food Safety

A caterpillar in pork chops and a snail in a whole chicken: Last year was a busy one for the food safety authority

Feb 24th 2020, 12:49 PM 29,229 Views 13 Comments

The FSAI received almost 3,500 complaints in 2019.

# complaints - Monday 6 January, 2020

Irish Rail introducing measures to deal with reservations not appearing over pre-booked seats
# Complaints
# Complaints

Irish Rail introducing measures to deal with reservations not appearing over pre-booked seats

Jan 6th 2020, 7:00 AM 25,995 Views 34 Comments

Customers have expressed frustration at their reservation name or number not appearing above the seat they have booked.

# complaints - Sunday 5 January, 2020

11 gardaí investigated for bullying following HR complaints in 2019
# Workplace Issues
# Workplace Issues

11 gardaí investigated for bullying following HR complaints in 2019

Jan 5th 2020, 8:45 AM 23,447 Views 13 Comments

Statistics on bullying and harassment in the force were released under FOI laws.

# complaints - Friday 3 January, 2020

Nursing home complaints: Allegations of abusive staff and unexplained injuries
# HIQA
# HIQA

Nursing home complaints: Allegations of abusive staff and unexplained injuries

Jan 3rd 2020, 12:05 AM 47,007 Views 30 Comments

The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.

# complaints - Tuesday 24 December, 2019

'I expect more from you': Letters of complaint sent to the Taoiseach called on him to drop Verona Murphy
# By-election Controversy
# By-election Controversy

'I expect more from you': Letters of complaint sent to the Taoiseach called on him to drop Verona Murphy

Dec 24th 2019, 6:00 AM 14,995 Views 42 Comments

Leo Varadkar admits that the Verona Murphy controversy has caused reputational damage to Fine Gael.

# complaints - Saturday 21 December, 2019

'Abysmal' forecasting and 'embarrassing' alerts: The complaints sent to Met Éireann in 2019
# Complaints
# Complaints

'Abysmal' forecasting and 'embarrassing' alerts: The complaints sent to Met Éireann in 2019

Dec 21st 2019, 12:05 AM 38,893 Views 62 Comments

Some people took offence that the North isn’t included in forecasts, while others hit out at the new website.

# complaints - Sunday 15 December, 2019

RTÉ 'committed' to improving Player after complaints about 'frustrating' and 'unusable' service
# Complaints
# Complaints

RTÉ 'committed' to improving Player after complaints about 'frustrating' and 'unusable' service

Dec 15th 2019, 10:00 PM 54,575 Views 98 Comments

Viewers had issues watching the Rugby World Cup and other programmes.

# complaints - Wednesday 11 December, 2019

Multiple senior gardaí under investigation for alleged bullying and harassment
# Bullying
# Bullying

Multiple senior gardaí under investigation for alleged bullying and harassment

Dec 11th 2019, 12:05 AM 28,281 Views 0 Comments

Official complaints were lodged against these members in the last six months.

# complaints - Wednesday 4 December, 2019

'A volatile and dangerous situation': Passengers file complaints about security staff on the Luas
# Complaints
# Complaints

'A volatile and dangerous situation': Passengers file complaints about security staff on the Luas

Dec 4th 2019, 12:05 AM 67,788 Views 44 Comments

Earlier this year, footage emerged of altercations involving passengers and Luas security staff.

# complaints - Monday 11 November, 2019

Met Éireann blames media for 'over-sensationalising' Storm Lorenzo after receiving complaints
# Weather Warning
# Weather Warning

Met Éireann blames media for 'over-sensationalising' Storm Lorenzo after receiving complaints

Nov 11th 2019, 5:23 PM 35,632 Views 55 Comments

Some people accused the national weather forecasting service of unnecessarily scaring the public.

# complaints - Saturday 2 November, 2019

Council warns National Children's Hospital contractor about working hour breaches on site
# Complaints
# Complaints

Council warns National Children's Hospital contractor about working hour breaches on site

Nov 2nd 2019, 12:05 AM 29,807 Views 0 Comments

One local councillor says local residents feel “under siege” from the constant construction work near their homes.

# complaints - Tuesday 15 October, 2019

Bus Éireann received more than 12,200 complaints from customers last year
# FOI
# FOI

Bus Éireann received more than 12,200 complaints from customers last year

Oct 15th 2019, 6:05 AM 19,747 Views 37 Comments

This represents 0.04% of the number of people who travelled on the service that year.

# complaints - Tuesday 1 October, 2019

Ciara Kelly calls for Medical Council reform after 'vexatious' complaints over HPV vaccine support
# Complaints
# Complaints

Ciara Kelly calls for Medical Council reform after 'vexatious' complaints over HPV vaccine support

Oct 1st 2019, 9:01 PM 43,056 Views 48 Comments

The Medical Council said that upcoming legislation will reform the complaints process.

# complaints - Tuesday 24 September, 2019

Three complaints about RTÉ Prime Time's report on transgender issues rejected by BAI
# Bai
# Bai

Three complaints about RTÉ Prime Time's report on transgender issues rejected by BAI

Sep 24th 2019, 8:42 PM 18,866 Views 21 Comments

One complainant argued the programme was “harmful to transgender people”.

# complaints - Friday 6 September, 2019

Two complaints against online bank upheld over offensive use of word 'bulls**t' in ad campaign
# ASAI
# ASAI

Two complaints against online bank upheld over offensive use of word 'bulls**t' in ad campaign

Sep 6th 2019, 6:10 AM 18,466 Views 36 Comments

Complainants considered references to the word to be offensive and unnecessary.

# complaints - Thursday 5 September, 2019

Toyota hybrid campaign falls foul of ad watchdog after misleading cost-saving claim
# Complaints
# Complaints

Toyota hybrid campaign falls foul of ad watchdog after misleading cost-saving claim

Updated Sep 5th 2019, 3:18 PM 32,026 Views 33 Comments

No indication was given in the advertisement that the amount of money saved by purchasing the car was variable.

# complaints - Tuesday 3 September, 2019

'They feel there's an unreasonable effort to control them': Watchdog concern over HSE treatment of people with disabilities
# Confidential Recipient
# Confidential Recipient

'They feel there's an unreasonable effort to control them': Watchdog concern over HSE treatment of people with disabilities

Sep 3rd 2019, 5:33 PM 12,739 Views 8 Comments

In 2018, 206 complaints or concerns were received by Confidential Recipient for Vulnerable Persons.

# complaints - Sunday 1 September, 2019

Topless teens, sexual harassment and aerosol flamethrowers: Dart users' complaints to Irish Rail
# Off The Rails
# Off The Rails

Topless teens, sexual harassment and aerosol flamethrowers: Dart users' complaints to Irish Rail

Sep 1st 2019, 12:05 AM 89,304 Views 42 Comments

A new text alert system for complaining about anti-social behaviour on the service was launched this month.

# complaints - Sunday 25 August, 2019

Lenders expected to row back after rebuke from ombudsman over tracker mortgage complaints
# Tracker Mortgage Scandal
# Tracker Mortgage Scandal

Lenders expected to row back after rebuke from ombudsman over tracker mortgage complaints

Aug 25th 2019, 12:05 AM 20,515 Views 29 Comments

Ger Deering this week revealed 500 complaints could be impacted by banks’ use of time limit clauses.

# complaints - Thursday 22 August, 2019

Nursing home complaints: Allegations of sexual assault and unexplained injuries
# Allegations
# Allegations

Nursing home complaints: Allegations of sexual assault and unexplained injuries

Aug 22nd 2019, 12:05 AM 47,625 Views 23 Comments

The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.

# complaints - Monday 19 August, 2019

Banks use time limit to challenge tracker mortgage complaints to Ombudsman
# Tracker Scandal
# Tracker Scandal

Banks use time limit to challenge tracker mortgage complaints to Ombudsman

Aug 19th 2019, 10:27 AM 17,374 Views 31 Comments

Ombudsman Ger Deering said up to 500 customers could be affected by these challenges.

# complaints - Thursday 18 July, 2019

Bad smells at waste sites led to hundreds of complaints to the EPA last year
# Odour
# Odour

Bad smells at waste sites led to hundreds of complaints to the EPA last year

Jul 18th 2019, 2:32 PM 7,148 Views 1 Comment

The complaints were outlined in EPA’s industrial and waste licence enforcement report, launched today.

# complaints - Wednesday 26 June, 2019

Sunday Business Post ad about 'young and dynamic team of journalists' was ageist, watchdog rules
# ASAI
# ASAI

Sunday Business Post ad about 'young and dynamic team of journalists' was ageist, watchdog rules

Jun 26th 2019, 11:05 AM 10,342 Views 18 Comments

A complaint about a radio ad for the newspaper was made to the ASAI.

# complaints - Monday 24 June, 2019

'A massacre of nature': How members of the public alerted the government to out-of-season hedge cutting
# Wildlife Act
# Wildlife Act

'A massacre of nature': How members of the public alerted the government to out-of-season hedge cutting

Jun 24th 2019, 12:05 AM 70,937 Views 43 Comments

A selection of complaints was released under the Freedom of Information Act.

1 2 3 4 5