We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

Leon Farrell/Photocall Ireland

Public invited to have its say on bus contracts

The National Transport Authority is looking for the opinions of the public as it prepares to roll out its next round of bus contracts.

HAVE AN OPINION on buses, from cleanliness to ticketing?

The National Transport Authority (NTA) is now inviting members of the public to submit their views on bus services as part of a public consultation process on the 2014 public bus service contracts.

On 1 December 2009, the Authority awarded Public Service Obligation (PSO) direct award contracts to Dublin Bus and Bus Éireann for an initial period of 5 years.

The new contracts are required to commence from 1 December 2014, and the NTA has said it is interested in hearing views on the matter from members of the public and interested parties.

It wants to hear these opinions before making a decision on the approach to be adopted with these new contracts.

The NTA said that following this “exploratory consultation”, it may consider undertaking one or more procurement competitions for the award of part or all of these contracts. Alternatively, it may decide to directly award part or all of these contracts to the existing contracted parties.

The consultation document asks for people’s opinions on topics such as:

  • Quality of service – such as reliability, punctuality, cleanliness
  • Ingegration – such as ticketing, Leap cards
  • Value for money
  • How can the public service contracts best ensure a good quality of service for passengers
  • What benefits are there in introducing separate contracts for different bus market segments

If you would like to have your say, the public consultation document and questionnaire is available to download here (click for link) and when completed must be emailed to

Read: Bus Éireann rolls out WiFi on 88 new buses>

Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

Your Voice
Readers Comments
    Submit a report
    Please help us understand how this comment violates our community guidelines.
    Thank you for the feedback
    Your feedback has been sent to our team for review.