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Consumer protection

Tesco, SuperValu, and Boots stores slapped on the wrist for overcharging

Two other businesses received convictions relating to the sale of cars.

SHOPS OPERATED BY Musgraves and Tesco are among those who were issued with compliance notices by the industry watchdog for overcharging.

The Competition and Consumer Protection Commission published its list of enforcement actions taken over the past six months.

The Commission secured two convictions in this period, one against VK Motors Ltd, previously trading at an address near Dublin’s Harold’s Cross, was found to be providing false information in relation to a vehicle’s mileage.

In a separate case, Brian Fassnidge, formerly trading at Motorcity Nass Road, was found to have been misleading consumers in relation to the sale of crashed cars. He also received a conviction for supplying a dangerous product.

Isolde Goggin, commission chair, said

Consumers being misled in the sale of second-hand cars is an offence which is taken very seriously by the Commission due to the high level of potential detriment or loss which may be suffered by consumers.

“This loss can be financial which is significant but the potential safety implications can be even more serious. As a result the Commission will continue to focus resources on investigating this area.”

A total of 25 different businesses were slapped with enforcement orders relating to the correct display of prices.

Shops issued with compliance notices for overcharging included a Supervalu shop in Ballinter, a Tesco at Santry’s Omni Park, and a Boots in Limerick.

A Dunnes Stores in Clare, JD Sports in Dundrum Town Centre, and Dublin 4′s Donnybrook Fair were among those issued with a fixed penalty for failing to indicate product prices.

“The contacts we receive from consumers are crucial in helping the Commission to shine a light on areas where traders are engaging in unfair commercial practices and we welcome contacts from consumers through our helpline  on 1890 432 432, Facebook page and website,,” Goggin concluded.

Compliance Notices issued to Traders who charged more for consumer goods than the price displayed, as described by Section 43(3)(c) and contrary to Section 42 of the Consumer Protection Act, 2007 – Number of Compliance Notices issued : 10

FILE PICS Tesco Sam Boal / Photocall Ireland Sam Boal / Photocall Ireland / Photocall Ireland

  • Newmarket Stores Limited, trading at “Eurospar”, Ennis Road, Newmarket on Fergus, Co. Clare
  • Fairview Retail Investments Limited, trading at “Courtney’s Centra Fairview”, 23/27 Annesley Bridge, Fairview, Dublin 3
  • Musgrave Operating Partners Ireland, trading at “SuperValu” Ballinteer Avenue, Ballinteer, Dublin 14
  • Musgrave Operating Partners Ireland trading at “SuperValu”, Heuston South Quarter, Kilmainham, Dublin 8
  • Tesco Ireland Limited, trading at “Tesco”, Omni Park Shopping Centre, Santry, Dublin 9
  • Tesco Ireland Limited, trading at “Tesco Express”, Lower Kimmage Road, Dublin 6W
  • C-Town Limited, trading at “SuperValu”, Ballybane Road, Ballybane, Galway, Co. Galway
  • Boots Retail (Ireland) limited, trading at “Boots”, Childers Road Retail Park, Childers Road, Limerick, Co. Limerick
  • Cloughvalley Stores Limited, trading at “Quinns Superstore”, Castleblaney Road, Carrickmacross, Co. Monaghan
  • Hammels of Kilmuckridge Limited, trading at “Hammels Centra”, Kilmuckridge, Gorey, Co. Wexford

Traders in breach of the EC (Requirements to Indicate Product Prices) Regulations 2002 – Number of FPNs issued: 14

SHOPPING AT DUNNES STORES Graham Hughes / Photocall Ireland Graham Hughes / Photocall Ireland / Photocall Ireland

  • Dunnes Stores, trading at “Dunnes Stores”, Clon Road, Ennis, Co. Clare
  • Newmarket Stores Limited, trading at “Eurospar”, Ennis Road, Newmarket on Fergus, Co. Clare
  • Westlink Service Station Limited, trading at “Westlink Service Station”, Lower Pouladuff Road, Cork, Co. Cork
  • Donnybrook Fair Limited, trading at “Donnybrook Fair”, 89 Morehampton Road, Donnybrook, Dublin 4 (Total Fixed Payment Notices issued: 2)
  • Fairview Retail Investments Limited, trading at “Courtney’s Centra Fairview”, 23/27 Annesley Bridge, Fairview, Dublin 3
  • JD Sports Fashion PLC, trading at “JD Sports”, Dundrum Town Centre, Dublin 14
  • Spiceworld Wholesale Limited, trading at “Spiceland”, 4 South Richmond Street, Dublin 2
  • Tesco Ireland Limited, trading at “Tesco”, Jervis Centre, Mary Street, Dublin 1
  • C-Town Limited, trading at “SuperValu”, Ballybane Road, Ballybane, Galway, Co. Galway
  • Trizara Limited, trading at “Maxol Service Station”, Flower Hill, Navan, Co. Meath
  • Mr. James Gully, trading at “Gully’s Daybreak”, The Square, Newport, Co. Tipperary
  • Newport Supermarkets Limited, trading at “Ryans Centra, Portryan”, Newport, Co. Tipperary
  • Reopetal Limited, trading at “Spar”, Church Road, Newport, Co. Tipperary

Traders in breach of the Retail Price (Beverages in Licensed Premises) Display Order, 1999 – Number of FPNs issued: 1

  • Mr. Sean Sheehan, trading at “Clifford Tavern”, Upper Bridge Street, Killorglin, Co. Kerry

Read: Car salesman convicted for selling ‘clocked’ car >

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