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Saturday 2 December 2023 Dublin: 2°C

# Consumer protection

This year
From today, influencers have to label paid promotional posts as ads
New guidance addresses paid promotion, and items ‘gifted’ by brands.
Consumer protection watchdog investigating whether GAA Go breaches competition law
GAAGO has proved controversial in recent months due to several high-profile matches being broadcast behind a paywall.
Consumers are missing out on savings by not 'shopping around' for banks and loans, says ESRI
“People are just not shopping around as much as they could and it’s costing them a lot of money,” said Professor Pete Lunn, Head of the Behavioural Research Unit at the ESRI.
Last year
40,000 unsafe chargers recalled due to 'serious risk' of shock
The charger poses a risk of electrical shock, overheating, and catching fire.
No 'clear' legal breach by Van Gogh events but consumers asked to report any 'misleading' practice
Ireland’s consumer watchdog has encouraged consumers to contact it if they have evidence of any ‘misleading commercial practice’.
Ulster Bank gives current and deposit account customers six months' notice to switch providers
Separately, KBC Bank announced yesterday that from June, customers will get 90 days’ notice to move their accounts.
All time
Peloton agrees to recall treadmills following injuries and one child's death
The company has received 72 reports of adult users, children, pets or objects being pulled under the treadmill.
Consumer body alleges several car insurance firms were involved in anti-competitive 'price signalling'
The CCPC started its investigation in 2016.
Irish regulator finds 'majority' of home and car insurers charged different prices to customers with similar risk
Firms have “not sufficiently considered customer interests” when developing pricing policies.
No entitlement to refund for airline customers from Kildare, Laois and Offaly
Residents in the three counties have been told they should not leave unless it is essential travel.
New guidelines for producers of Covid-19 face coverings
The CCPC has warned against claims that these items protect the wearer from Covid-19.
'Unfair' language in nursing home contracts led residents into terms they would never agree to
The CCPC has published new guidelines for the sector today.
New rules could ensure gift vouchers are valid for five years under Irish law
There is currently no minimum expiry date on gift vouchers under law.
Consumer watchdog investigating restaurant body over 'no-show' diners campaign
The CCPC said it had launched a civil competition law investigation into the conduct of the RAI.
Central Bank proposes tough new measures to protect consumers from moneylenders
St Vincent de Paul said action was needed to protect consumers from “predatory and exploitative” forms of credit.
Google is cracking down on 'untrustworthy' ticket resellers
The tech company will require vendors to meet certain criteria to advertise on its platform.
'There's no evidence of a banking cartel in Ireland', says watchdog
But the CCPC hasn’t ruled out the possibility banks colluded over the tracker mortgage scandal.
'Do people know what they're signing up to?': Consumer watchdog to examine car loan offers
Personal Contract Plans, or PCPs, are becoming a popular option for those seeking car-financing loans.
Shoppers should soon get a lot more rights - here's how
Consumer laws are about to get a shake up.
Tesco, SuperValu, and Boots stores slapped on the wrist for overcharging
Two other businesses received convictions relating to the sale of cars.
Irish businesses could cut the state's €8.5 billion spending bill
But owner-operators say they are still taking far to long to get paid when they do get contracts.
Opinion: Despite talk of an improving economy, worrying mortgage arrears on family homes persist
Will the State will put the interests of its people above commercial and provide us with strong consumer protection standards?
Car salesman convicted for selling 'clocked' car
The National Consumer Agency also issued compliance notices to Ryanair and Aer Lingus for failing to provide an email address on their website.
Central Bank clarifies rules on contacting borrowers in arrears
The Central Bank has outlined the appropriate rules of engagement for lenders dealing with mortgage customers who have fallen into arrears.
Central Bank unveils stronger consumer protection code
The new code, which comes into effect in January, is billed as the most significant upgrade of consumer protection since 2006.