TheJournal.ie uses cookies. By continuing to browse this site you are agreeing to our use of cookies. Click here to find out more »
Dublin: 9 °C Wednesday 22 May, 2013

Column: Bobby Kerr – We need to promote our Irishness

The Dragon’s Den star explains how his own firms reached the brink of failure, and what that taught him about supporting Irish business.

Bobby Kerr

I NEARLY WENT bust on a  few occasions in my time – but you have to have self belief and, above all, a fear of failure to succeed in business.

I remember those days like they were yesterday, where I didn’t know if I could even pay the wages come Friday and having suppliers at the back door looking for a cheque. I will never forget how that felt. But you should never forget how it felt because it is that feeling that keeps you grounded in business. I have a real fear of failure but that is what drives me.

I like to think of myself as a champion for small businesses, but starting a new business is not easy by any means. However, Irish people understand, now more than ever I think, that it is important to support Irish businesses and buy Irish. There has been research that indicates that Irish customers look for the stamp of something being Irish much more than their European counterparts do for their home-grown brands – it matters more to the Irish people.

“Buying Irish” has become a consumer mantra over recent difficult economic times.  In my business we have noticed our customers are far more aware of the origin of the food and products they are choosing to buy than ever before. But “buying Irish” can’t just be a blanket buy for the sake of it – the quality has to be up there with every other producer and they must be competitively priced. We must trade on quality and unique products – then we can make an impact.

Supporting Irish business is a  good thing.  It is of natural benefit to the economy and it will help the growth of local producing sectors and of course will retain jobs at a time when so many are being lost.

Supporting Irish

I am proud to shout about Insomnia being 100 per cent Irish owned and supporting Irish suppliers, as many as we can as long as the quality is there. It is part of our strategy to source locally where possible. We are in a position that we can platform the local producer and we are currently doing that for over 14 Irish suppliers.

But not all brands are easily identifiable as Irish. There are brands we have grown up with, reflecting the heritage of the brand which the mums, siblings and friends carefully parcel into care packages for the diaspora around the world like Tayto, Galtee and Barry’s Tea. While no less Irish, contemporary brands have less of an emotional link with their consumers who need further persuasion on the credibility of their ‘Irishness’.

People actively wish to support Irish and so as businesses, firms and brands we need to promote our biggest assets – namely Irishness, quality and growth – and in doing so we are helping to grow this economy.

There have been some good outcomes to this recession. It is great to see new farmer’s markets and artisan foods popping up. It is fantastic to see such great Irish products hitting the market, many of which have come about because of the recession and pushing people into new avenues and ideas.

Feeding families

I saw a status on Facebook recently from someone who has their own business which read something like this “when you are buying from us, you are helping me build my business, employ my team, feed my family and clothe my children”.  Perhaps a little dramatic, but in many cases it is reality.

We recently launched a campaign in store where our Insomnia customers will have the opportunity to engage with four Irish suppliers. The Meet our Irish Suppliers campaign is our way to engage with our Insomnia customers to champion Irish produce, while relaxing and being treated to wonderful Irish products by us.

The mood out there may be sombre but Irish businesses are getting on with things and trying their best to keep going. We are opening four new shops this year – the business is growing, not as fast as we used to, but we are in this for the long haul.

Insomnia’s Buying Irish campaign showcases the Irish products for sale in store such as Solaris Tea, Sweet Things, Keogh’s Crisps and Broderick Bars. For more information visit Insomnia Coffee Company or their Facebook page here.

Column: Gavin Duffy – Why I cried on Dragon’s Den>

Read next:

Comments (48 Comments)

  • I co-own an Irish Coffee Roasting company! Bobby buys his coffee from Scotland. ‘Nuff said!

    Reply
    • Ed 28/09/12 #

      As the saying goes ,talk is cheap.Bobby has invented a persona for himself that fits neatly in his newly discovered media profile, he’s away with the fairies if you ask me. Big business is self serving no matter how they like to dress it up, spare us your patronising chatter.

      Reply
    • Have you ever asked him or yourself why that is John?

      Reply
    • Yes I have actually! I have my own views on the answers though which in the interests of my own business I’ll keep to myself, but needless to say though – as a high level gourmet roasting company who roasts & blends only grade 1 arabica beans that we source direct from growers (not futures or comm. market) we can do both better quality (IMHO) and at a potentially better price while still employing Irish roastery, technical service, office & sales staff! Oh and as Bobby says above – “feeding my kids & paying my bills…” at home in Ireland too!

      Reply
    • By the way – I must add for the record – Bobby Kerr runs a great business that employs thousands of people in Ireland, sells a, generally, great product at fair prices and seems to me to be a good guy! I’ve no axe to grind or have no sour grapes what so ever! I do though think he puts it out there (radio & dragons etc.) that his support of Irish business is a little more than it is! There are probably 5 Irish roasters now that he could strike a deal with if he was really really committed to this cause!

      Best of luck to him though… ;)

      Reply
    • John
      If I was you I would doorstep him & knock on his door till you get in there.
      People like you are needed here.
      As Tom Robinson said many years ago
      “Don’t Take No For An Answer”

      Reply
    • Thanks Justin!

      In the most professional of manners, I’ve accosted poor Bobby a couple of times over the years – I’ve even considered going into the Den and offering him 2% of our business for a €5er or something to guarantee landing his insomnia account! Ha ha! (I jest!)

      I think he’s just very happy with his current supplier arrangement!

      As the author of this piece himself, he might even do the right thing to support his own campaign and ask me for some samples & a quote!!! ;) LoL!!!

      Reply
  • I can’t remember the last time I was served by an Irish person in any Insomnia coffee shop.

    Reply
    • FAS should send people to eastern Europe to acquire the skill of making tea and coffee instead of leaving them long term unemployed

      Reply
    • I’m amazed you were able to check their passports so swiftly (@Conor_concludes)

      Reply
    • Its a lot easier to take business risks when you have the state machina behind you. Id have to put my home at risk and my familys future on the line to start up a business, and if it failed, because i had beed self employed, i wouldnt get the dole.

      Reply
    • The lack of Irish people in Insomnia may well be a reflection on attitudes in Ireland as anything else.

      Reply
    • Alan I think that’s extremely unfair. Serving coffee and tea is only slightly above or on the minimum wage, and you hire the most competent and eager people that are willing to do the job.

      The margin is very tight on a coffee shop. From a plain raw materials point of view, sure it’s beans and hot water or a tea bag and hot water, but the overheads are horrendous. I know someone who got into the game, and quickly got out of it. Basically he needed to sell 200 cups of coffee per day to cover the rent, 100 for the rates, and 200 to pay the staff. Any more would have to go towards advertising, maintenance etc. 500 cups a day? Sure some of that is mitigated by the fella that has a sandwich, but that’s still a lot of sales to make, and the bulk of that needs to happen in the morning and the afternoon.

      This is the service industry, and the economy is never going to pay the average industrial wage to someone serving coffee or pints. In my first job I pulled pints for £3.50/hour, and in college I pulled them for £4.50/hour. These are jobs for people in transition like students and unskilled immigrants, (or sadly, in many cases, skilled without recognition).

      Pay aside, if I was a business owner and I had to make a choice between an Irish student of 22 and an immigrant of 25 working 2 jobs, I’d certainly factor in to my decision who was likely to show up at 8am on Saturday for work, and what condition they might be in.

      Reply
  • Irish grown coffee?

    Reply
  • Just wondering Bobby did you pass on the vat cut to your customers,you know where the government raided my pension fund and that of others to help the service industry.

    Reply
  • Resel 28/09/12 #

    No money to pay wages and suppliers at the back door wanting a cheque. Sure that is me every week and I don’t consider myself nearly bust.

    Reply
  • M 28/09/12 #

    I find him annoying

    Reply
  • Buying Irish I firmly believe in, but very often – especially in recent times – I’m on a tight budget, which like most people these days need to stretch that budget as far as possible. Meaning the cheaper alternative will succeed each time, therefore buying irish tends to go out the window as the Irish product tends to be more expensive. Vicious circle but this is survival

    Reply
  • Irish dragons den does my nut in!!

    Reply
  • Companies who purchase Irish goods do so because they have negotiated the best possible deal. In terms of hiring a service company, however, many Irish businesses prefer to engage large international companies as they like being associated with a brand name.

    Reply
  • Is it true Bobby is considering opening a new restaurant chain called Flatulence?
    Inspired by the branding success of Insomnia.

    Reply
  • People like bobby are an inspiration for Irish people to help themselves out of recession.

    Reply
  • Revolutionary observations from the mick Wallace of the coffee world !

    Reply
  • I have a real problem with this Bobby chap. If your dad gives you millions in seed capital your rich and lucky and that’s fine but your not an entrepreneur.

    Reply
    • I think that’s probably factually incorrect and very very unfair!

      He’s worked bloody hard to build his brand & his other business Interests up. He takes reasonably calculated risks (for the right reasons) in the Den!

      I’m not sure the use of the word entrepreneur could be better applied to any other individual I know of!

      What have you done? :-/

      Reply
    • Ed 30/09/12 #

      but it is factually correct! bobby inherited a fortune from a hotel business his late father built. That said he may have worked hard and all that, but he has a massive head start on the track while everyone else has to start at the beginning.So a lecture from Bobby is an empty vessel.

      Reply
  • I’ve never understood why someone will pay more for something just because it’s Irish.

    Reply
  • Buy Irish my arse, what if the Americans only bought their own stuff or the Brits only bought their own stuff we would be screwed. We need a global market in order to grow.

    Reply

Add New Comment