AIB says technical issue resolved after customers report difficulties accessing online banking

The bank had said some customers were “experiencing intermittent technical issues with our mobile app and internet banking”.

LAST UPDATE | 27 Jan 2023

AIB HAS SAID issues with its online banking has been resolved after customers reported difficulties accessing the services this morning.

The bank earlier confirmed to The Journal that some customers were “experiencing intermittent technical issues with our mobile app and internet banking”.

“We are working to resolve these issues as soon as possible and apologise for any inconvenience caused,” it said.

Numerous customers had been contacting the @askaib account on Twitter throughout the morning to report issues with their online banking.

Downdetector, a website that tracks outages, reported that as of 10.57am a total of 408 customers were being impacted.

AIB has now confirmed that the technical issues have been resolved.

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AIB says technical issue resolved after customers report difficulties accessing online banking

Making a difference

A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

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