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An Post

Processing issue at An Post that prevented wages going to current account holders resolved

An Post have said that the payment issues have since been resolved.

LAST UPDATE | 4 Mar 2022

AN POST HAS said that a payment processing issue that led to some customers not receiving their wages, bank transfers or social welfare payments into their bank accounts has been resolved.

An Post current account holders have said that there were issues with transfers to their accounts yesterday.

Several people contacted The Journal raising the payment issues, saying that they were unable to pay direct debits or buy food and fuel.

There were also payment issues reported to An Post on 2 March.

In a statement to The Journal, a spokesperson for An Post confirmed that there were issues with payment processing in recent days, but that the problem has since been resolved.

“We did have issues with processing payments for a number of customers in recent days. We have been working to resolve the problem and the matter was finally rectified overnight,” the spokesperson said.

“We recognise this was a major inconvenience for our customers and we apologise for any inconvenience caused.”

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