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Bank of Ireland

Bank of Ireland to open some branches tomorrow after online banking services crash

Many customers took to social media upset that they couldn’t check their bank balance and salaries on the last Friday of the month.

LAST UPDATE | 30 Jun 2023

BANK OF IRELAND is to open its branches tomorrow after its online banking services crashed today.

Customers attempting to use the app were met with an error message saying: “The SSL certificate is invalid. The server cannot be trusted.”

The bank said on its British and Irish Twitter pages that it would open several of its branches in the Republic of Ireland and Northern Ireland tomorrow.

Some 91 branches in the Republic will be open between 10am and 2pm tomorrow.

In the North, the bank’s branches in Belfast city centre, Culmore Road in Enniskillen, Magherafelt and Newry will be open from 10am to 2pm.

An SSL (Secure Sockets Layer) certificate is a security technology for establishing an encrypted link between a server and a client to ensure that hackers can’t steal a person’s information.

The timing of the issue is far from ideal as many customers will be seeking to check their bank balance and salaries on the last Friday of the month.

“We are aware some customers using our mobile app and 365Online are currently experiencing difficulties,” the bank said in a statement.

“We are working to fix this issue as quickly as possible and apologise for any inconvenience caused,” it added.

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