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Coindrum

You can now exchange your foreign leftover coins at Irish airports for duty free vouchers

The vouchers are worth 10% more than the cash value.

IRISH TRAVEL TECH startup Coindrum, which puts self-service currency exchange machines in airports, is trialling its product with a number of major travel retail groups.

That’s according to its founder and chief executive, Lukas Decker, who told Fora that several undisclosed airport retailers are “talking with us or already have a deal signed”.

“There are only really 10 big companies that have about 60% of global market share. We’re basically in with all the key players now,” he said, adding that a number of them are “at contract stage”.

Coindrum machines, or ‘units’, allow air passengers to dispose of unwanted foreign coins in exchange for duty free vouchers worth 10% more than the cash value.

The service is currently available in five airports including Dublin Airport. Decker said he expected it to be rolled out to every international airport in the world over the coming years. He said:

Simply put, every international airport hub in the world would be more profitable and better run if there was a Coindrum unit in there.

coindrum lukas decker Coindrum CEO and founder Lukas Decker Coindrum Coindrum

Milan

Earlier this year, the startup signed a supply deal with Swiss retailer Dufry, which operates more than 2,200 duty free shops in over 60 countries. Coindrum has installed a machine at the entrance of the group’s flagship store in Milan Malpensa airport.

“They now know what we can do for them in Milan, which is probably one of our strongest performing units,” Decker said. “Now we’re talking about putting way more in [other airports].”

Last week, the startup installed a unit in Brussels International Airport as part of an agreement with the International Duty Free group.

“That put us on the map in the industry,” Decker said.

Coindrum raised over $2 million in its latest funding round in January, which was led by a group of high-profile investors including Ryanair co-founder Declan Ryan, Hostelworld co-founder Tom Kennedy and CarTrawler chief technology officer Bobby Healy.

Decker said having well-known industry names on board has helped build the company’s credibility.

File Photo RYANAIR HAS CLAIMED to be the world's favourite airline after new figures showed the airline carried over 101.4 million international passengers last year. Coindrum was backed by Ryanair's co-founder Rollingnews.ie Rollingnews.ie

Growth

According to the most recently filed accounts, Coindrum reported a loss of over €135,600 for the financial year that ended 31 December 2015, pushing accumulated losses to over €200,000.

Decker said the company is “optimising for growth, not profitability”.

“If we wanted to be profitable we would just stop advertising all the units. They would be profitable by themselves,” he claimed. “We want to grow, to impress our retail partners and show how well they’re doing and educate the market. Those are expensive things to do.

We have the money in the bank. Growing and doubling the unit count over and over again, that’s what we’re trying to do.

Decker said that there are “a lot of complementary arguments to be made” about selling the company to a duty free group or foreign exchange firm, but said his “head isn’t in that space yet”.

“I’m very much in value creating mode, not value extracting mode.”

Footfall

Decker, who describes himself as an “entrepreneur at heart”, came up with the idea for Coindrum while he was travelling.

I was commuting so much between currency areas that I always had the issue of leftover coins and different currencies. It was obvious to me from being in the airport that lots of other people did as well.

“The solution came when I was on the motorway in Italy and paying my toll. That was the moment when I had all these coins in my hand and got the idea of throwing them into a machine all at once.”

coindrum in use A Coindrum machine in use Coindrum Coindrum

Coindrum units are installed and managed by the company itself by contracting cash-in-transit firms and vending companies that already operate in airports.

In return for covering the cost of the machines, retailers offer 10% free credit on every coin deposited, which Decker says they are happy to do because it drives up footfall.

[Issuing the voucher] means somebody is committed with a little paper contract, if you like, to start spending money in their shops. Once they do, the industry wisdom is that they might spend €50 or €60. The retailer is quite happy to offer that extra credit.

Initially, Coindrum approached airport authorities about installing the machines, but Decker found the process was slower because “there are governments involved”.

Now, the company looks to partner only with duty free groups and offer “purely a retail proposition”.

Read: A Fine Gael TD wants the government to expel the Russian ambassador over Aleppo airstrikes

Read: Dublin Airport admits that controversial breastfeeding sign “could have been worded better”

Written by Conor McMahon and posted on Fora.ie

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    Mute james
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    Oct 1st 2016, 7:06 AM

    If banks had something similar directly into your account imagine how much of an injection the economy would get using up spare change.

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    Mute Rory J Leonard
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    Oct 1st 2016, 7:35 AM

    Like the late Ian Paisley’s church, Irish Banks favour a silent collection.

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    Mute Cian Jillz Geoghegan
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    Oct 1st 2016, 10:55 AM

    @james: I was with a bank when I was in Canada that had coin lodge machines in the branches – just dumped in a load of coin and it sorted, counted and lodged it to your account with no fee. Was dead handy !

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    Mute Dylan Mehigan
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    Oct 1st 2016, 6:50 AM

    Such a simple, yet inspired idea! Looking forward to using these in airports across the world soon!

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    Mute Permo Dermo
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    Oct 1st 2016, 8:13 AM

    What a clever “win win” idea, I hope it makes loads of money for the guys

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    Mute Rathminder
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    Oct 1st 2016, 9:18 AM

    According to the photo, all “Euro” coins are accepted. Euros are not a problem for me. It’s the pounds, zlotys, florins etc. that are a problem. Some charity shops accept them as donations.

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    Mute Garreth Byrne
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    Oct 1st 2016, 9:31 AM

    Do these machines accept South Pacific clamshells?

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    Mute Chris Kirk
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    Oct 1st 2016, 10:13 AM

    The likely reason why they are losing money is the set up costs involved in getting the busines off the ground. The coin machine company needs to patent their invention and sell the concept to duty free shops around the world who stand to make the biggest profits from the deal because it entices people to spend more in the shops in return for the cash voucher which is itself a form of currency.

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    Mute Jimmy Murphy
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    Oct 1st 2016, 11:49 AM

    Imagine how handy this would have been before the euro came in.

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    Mute aboutallthethings
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    Oct 1st 2016, 12:57 PM

    Good idea, nice to see that kind of lateral thinking.

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    Mute OU812
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    Oct 1st 2016, 9:52 AM

    How do they make money? I know they’re operating a loss right now, but if they’re paying a 10% premium on the deposit, they’re losing from the start.

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    Mute M-Smut
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    Oct 1st 2016, 10:32 AM

    They are giving away vouchers that can be used in the duty-free, so they obviously have set up an agreement with the duty-free operators. It’s not like they’re giving away money, they are giving away a product which like any product costs a lot less than its retail value.
    It’s quite a clever way to use unwanted coins

    Personally I would still prefer to put them in a charity donation box but that’s just me

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    Mute CompServ_Solutions
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    Oct 1st 2016, 10:35 AM

    @OU812: Exchange rate I suppose

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    Mute Dan Morgan
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    Oct 1st 2016, 11:50 AM

    It says in the article that the retailers contribute the 10pc so that’s not an issue. They probably make money by having less than market exchange rate, so the difference between the rate they charge and the market rate is profit. As no one else will take the change, people will do it regardless of the rate

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    Mute Alois Irlmaier
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    Oct 1st 2016, 11:54 PM

    A Catch Penny ;)

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