AN IRISH CUSTOMER contact solution provider, Eistec, is to create a further 250 jobs for its sites in Waterford and Wexford by mid-2014.

Eishtec started trading in May 2011 with just nine employees, but the company has just won another contract to provide smart phone technical support in the UK, which allows for the companies significant expansion.

New contract

The awarding of this contract brings their headcount, currently at 700, to 950 people by the middle of 2014.

Recruitment for the new positions has already started. The new positions will support UK customers on T-Mobile plans and tariffs.

Announcing the jobs today, The Minister for Jobs, Enterprise and Innovation, Richard Bruton TD said that Eishtec is a” remarkable example of what we are trying to achieve” adding that when the South East’s employment difficulties hit their peak in 2011 “many people called for the government to bring more multinational employers to the area…”. He said:

However the major contribution to addressing this issue has been provided by Irish businesses and in particular Eishtec.

This is an Irish company started in 2011, growing rapidly in export markets, and deriving its success from the ingenuity of its founders, the quality of the staff and the support of Government and the local community.

Employment for the South East

He said that the South East has come a long way and he has every confidence that they are on the right path.

Heather Reynolds, co-founder and Operations Director of Eishtec said:

The rapid growth of the business has been challenging but not entirely surprising. Our company mission is to challenge the standards of service.

Therefore at Eishtec we have a particular approach to providing customer service that delivers a performance and experience that our clients, and their customers, love.

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