Skip to content
Support Us

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

View of the universities south campus. Shutterstock/D.Alfonso

Maynooth University confirms it was victim of cyberattack in which ransom was paid to cybercriminal

NUIG in July also confirmed it was a victim of the widespread attack.

MAYNOOTH UNIVERSITY HAS confirmed it was a victim of a widespread cyber hack in which data pertaining to students and alumni was stolen. 

The attack occurred in May and was targeted at Blackbaud, a software company which provides software and cloud management systems to third-level institutions, including Maynooth University.

A number of institutions were affected by the hack, including NUIG which in July moved to reassure students that its data would not be used or disseminated after Blackbaud paid a ransom in exchange for the stolen files being destroyed. 

Blackbaud at the time refused to list the institutions affected by the attack but in a letter to students and alumni of Maynooth University and seen by TheJournal.ie the college confirmed it was alerted to a breach on 16 July. 

“On the 16th July, we received notification of a security incident from a third-party service provider, Blackbaud,” the letter said. 

“They advised us that they were a victim of a ransomware attack in May 2020. After discovering the attack, Blackbaud’s cybersecurity team – together with independent forensic experts and law enforcement – successfully prevented the cybercriminal from blocking their system access and fully encrypting files, and ultimately expelled them. 

“However, before being locked out, the cybercriminal removed a copy of a backup file containing personal information including a subset of Maynooth University data. 

“Blackbaud paid the cybercriminal’s demand with confirmation that the copy they removed had been destroyed.”

The university said it launched its own investigation and, following this, is now able to notify affected parties. 

It said data including the names, date-of-birth, addresses, and academic qualifications may have been stolen in the attack but there was no evidence that credit cards, bank details or passwords were accessed.

The university said: “Based on the nature of the incident, their research, and a third party (including law enforcement) investigation, Blackbaud does not believe that any data went beyond the cybercriminal, was or will be misused, or will be disseminated or otherwise made available publicly and are continuing to monitor this.”

It said the Data Protection Commissioner has been notified of the breach, it said, and the university is “reviewing our relationship with Blackbaud as a service provider”.

A spokesperson for the Data Protection Commissioner confirmed it has been notified of the breach. 

Students and alumni of the college will not need to take any action but should “remain vigilant and report any suspicious activity or identify theft to the proper authorities,” the letter states. 

“We sincerely apologise to you for this incident,” it added. 

Maynooth University did not immediately respond to a request for comment. 

Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

Close
36 Comments
This is YOUR comments community. Stay civil, stay constructive, stay on topic. Please familiarise yourself with our comments policy here before taking part.
Leave a Comment
    Install the app to use these features.
    Mute Jordan Salanger
    Favourite Jordan Salanger
    Report
    Sep 3rd 2020, 7:40 PM

    It should be illegal to pay ransoms. It just encourages these type of things. Nobody was going to die ffs

    151
    Install the app to use these features.
    Mute Declan Holden
    Favourite Declan Holden
    Report
    Sep 3rd 2020, 6:37 PM

    Got the letter today

    82
    Install the app to use these features.
    Mute Michael Carolan
    Favourite Michael Carolan
    Report
    Sep 3rd 2020, 7:18 PM

    @Declan Holden: me too

    34
    Install the app to use these features.
    Mute Mary Walshe
    Favourite Mary Walshe
    Report
    Sep 3rd 2020, 7:52 PM

    @Michael Carolan:
    Me three!

    20
    See 1 more reply ▾
    Install the app to use these features.
    Mute Grainnewhale
    Favourite Grainnewhale
    Report
    Sep 4th 2020, 12:42 AM

    @Declan Holden: Yep so did I

    1
    Install the app to use these features.
    Mute Synester Gates
    Favourite Synester Gates
    Report
    Sep 3rd 2020, 7:04 PM

    We pinky promise that we will destroy the data. Ok here’s lots of bitcoin.

    124
    Install the app to use these features.
    Mute Kem Trayle
    Favourite Kem Trayle
    Report
    Sep 3rd 2020, 8:17 PM

    @Synester Gates: It’s in the hackers interest to keep up their end or people will stop paying the ransoms.

    32
    Install the app to use these features.
    Mute Barry
    Favourite Barry
    Report
    Sep 3rd 2020, 7:02 PM

    Nice to hear maynooth is doing a piss poor job running a IT system

    117
    Install the app to use these features.
    Mute Canyon
    Favourite Canyon
    Report
    Sep 3rd 2020, 7:04 PM

    @Barry: read again… Blackbaud was the subject of the attack.

    70
    Install the app to use these features.
    Mute John Murray
    Favourite John Murray
    Report
    Sep 3rd 2020, 7:19 PM

    @Canyon: Data stored on US servers though. Not very professional to let Irish students data be hosted outside EU protections.

    158
    See 3 more replies ▾
    Install the app to use these features.
    Mute Barry
    Favourite Barry
    Report
    Sep 3rd 2020, 7:43 PM

    @John Murray: fully agree, EU data protection standards are far higher the USAs.

    38
    Install the app to use these features.
    Mute jnulty17@gmail.com
    Favourite jnulty17@gmail.com
    Report
    Sep 4th 2020, 2:52 AM

    @Barry: not their fault

    3
    Install the app to use these features.
    Mute Paddy Walsh
    Favourite Paddy Walsh
    Report
    Sep 4th 2020, 5:59 AM

    @John Murray: At the time this transfer of data was likely understood to be covered and permitted under the EU-US Privacy Shield (since declared invalid by an ECJ ruling), but do you really think that the geographical location of the infrastructure would have had a bearing on the cybersecurity measures taken to secure the infrastructure and thus the data?!l

    EU data protection measures still applied to transfers under the Privacy Shield legislation, so your claim is rather specious.

    3
    Install the app to use these features.
    Mute Rory Murphy
    Favourite Rory Murphy
    Report
    Sep 3rd 2020, 7:15 PM

    How can they trust the criminals to get rid what they stole?

    76
    Install the app to use these features.
    Mute Niall Gannon
    Favourite Niall Gannon
    Report
    Sep 3rd 2020, 6:50 PM

    Somebody obviously wasn’t happy about not getting an honours degree!!

    65
    Install the app to use these features.
    Mute Jim Buckley Barrett
    Favourite Jim Buckley Barrett
    Report
    Sep 3rd 2020, 7:28 PM

    @Niall Gannon: in computer science

    64
    Install the app to use these features.
    Mute Jane Aelst
    Favourite Jane Aelst
    Report
    Sep 4th 2020, 12:32 AM

    @Niall Gannon: I don’t think it matters much whether you get a First or a Third from the Catholic Seminary. They tossed out the clerics and replaced them with the sons and daughters of Tipperary pig farmers

    1
    See 1 more reply ▾
    Install the app to use these features.
    Mute Grainnewhale
    Favourite Grainnewhale
    Report
    Sep 4th 2020, 12:45 AM

    @Jane Aelst: You’re obviously a Maynooth University student

    5
    Install the app to use these features.
    Mute Bill
    Favourite Bill
    Report
    Sep 3rd 2020, 7:03 PM

    Embarrassing

    50
    Install the app to use these features.
    Mute jnulty17@gmail.com
    Favourite jnulty17@gmail.com
    Report
    Sep 4th 2020, 2:59 AM

    @Bill: oh ffs any reason to criticism it was blackbaud fault

    3
    Install the app to use these features.
    Mute Larry Murphy
    Favourite Larry Murphy
    Report
    Sep 3rd 2020, 8:06 PM

    Maynooth university teaches that crime pays so.

    37
    Install the app to use these features.
    Mute jnulty17@gmail.com
    Favourite jnulty17@gmail.com
    Report
    Sep 4th 2020, 2:57 AM

    @Larry Murphy: no maynooth isndiverse now ff with your narrow ideologies bi studied business here nothing to do with farner or Catholic college

    1
    Install the app to use these features.
    Mute jnulty17@gmail.com
    Favourite jnulty17@gmail.com
    Report
    Sep 4th 2020, 2:58 AM

    @Larry Murphy: maynooth not atvfault bkacmbuad is get your facts right

    3
    Install the app to use these features.
    Mute Mick Hyland
    Favourite Mick Hyland
    Report
    Sep 3rd 2020, 9:01 PM

    The rule has to be that you never, ever, ever pay ransoms to those people. Ever. What’s the worst thing that they could have done with those students’ personal data?

    32
    Install the app to use these features.
    Mute jnulty17@gmail.com
    Favourite jnulty17@gmail.com
    Report
    Sep 4th 2020, 2:55 AM

    @Mick Hyland: wasn’t maynooth was blackbuad

    2
    Install the app to use these features.
    Mute Peter B
    Favourite Peter B
    Report
    Sep 3rd 2020, 8:33 PM

    Wha? Just names addresses qualifications stolen…so what?….no bank details or credit cards robbed why was a ransom paid?. You get all that data on LinkedIn anyway.

    34
    Install the app to use these features.
    Mute jnulty17@gmail.com
    Favourite jnulty17@gmail.com
    Report
    Sep 4th 2020, 2:55 AM

    @Peter B: wasn’t maynooth anyway

    1
    Install the app to use these features.
    Mute Tom Kennedy
    Favourite Tom Kennedy
    Report
    Sep 3rd 2020, 6:53 PM

    Name, addresses, date of birth and academic results… No mention of PPSN… Oh well that’s OK then.

    27
    Install the app to use these features.
    Mute Alison Maguire
    Favourite Alison Maguire
    Report
    Sep 3rd 2020, 9:36 PM

    I’m in third and final year in Maynooth social science and I can’t believe they paid a ransom

    23
    Install the app to use these features.
    Mute Grainnewhale
    Favourite Grainnewhale
    Report
    Sep 4th 2020, 12:47 AM

    @Alison Maguire: Blackbaud paid the ransom not the university

    7
    Install the app to use these features.
    Mute jnulty17@gmail.com
    Favourite jnulty17@gmail.com
    Report
    Sep 4th 2020, 2:54 AM

    @Alison Maguire: they didn’t itnwas data holder get facts right

    5
    See 1 more reply ▾
    Install the app to use these features.
    Mute Alison Maguire
    Favourite Alison Maguire
    Report
    Sep 4th 2020, 7:52 AM

    @jnulty17@gmail.com: ok my mistake

    1
    Install the app to use these features.
    Mute Lao Tzu
    Favourite Lao Tzu
    Report
    Sep 4th 2020, 12:20 AM

    An academic institution with academic minds and academics working while being paid by the taxpayer had to succumb to a cybergangster’s threats because no one in said institution was intelligent enough to scupper the villain and spoil the plot!

    How many academics does it take to change a lightbulb?

    1
    Install the app to use these features.
    Mute Jane Aelst
    Favourite Jane Aelst
    Report
    Sep 4th 2020, 12:37 AM

    @Lao Tzu: Two. One to unscrew the bulb and the other to stand idly by and mercilessly critique his colleague’s actions

    5
    Install the app to use these features.
    Mute jnulty17@gmail.com
    Favourite jnulty17@gmail.com
    Report
    Sep 4th 2020, 2:53 AM

    @Lao Tzu: complain again taxpayers excuse for everything

    1
    Install the app to use these features.
    Mute Peadár Ó'Cearnacháin
    Favourite Peadár Ó'Cearnacháin
    Report
    Sep 3rd 2020, 7:08 PM

    Hard to believe they actually paid the hackers to destroy their hacked info… The mind boggles…

    1
Submit a report
Please help us understand how this comment violates our community guidelines.
Thank you for the feedback
Your feedback has been sent to our team for review.

Leave a comment

 
cancel reply
JournalTv
News in 60 seconds